The Ritz-Carlton, Shenzhen

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With a stay at The Ritz-Carlton, Shenzhen, you'll be centrally located in Shenzhen, a 7-minute walk from Shenzhen Convention and Exhibition Center and 13 minutes by foot from Coco Park Shopping Center. This luxury hotel is 1.3 mi (2 km) from Shenzhen Lianhuashan Park and 5.1 mi (8.1 km) from Splendid China Folk Village. Make yourself at home in one of the 280 air-conditioned rooms featuring iPod docking stations and minibars. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Shenzhen? This hotel has 15737 square feet (1462 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

You need to know

• Pool access available from 6:00 AM to 11:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately CNY 217 for adults and CNY 108.5 for children
• Airport shuttle fee: CNY 600 per vehicle (one way)
• Secured extended parking fee: CNY 60 per day
• Rollaway bed fee: CNY 525.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Chinese (Cantonese)

English

Chinese (Mandarin)