Luis was great so does the rest of the staff. Room was clean . However

great

We stayed here for the final night of our trip. It was relatively cheap and because of the price and excellent location, just a minute from the beach, I would recommend this for the budget conscious traveller. It is old and needs a fresh coat of paint in the rooms and some updates to the furniture. The rooms are also tiny. However, there is a pool that we enjoyed cooling off in. We were the most concerned about bugs getting into our room at this hotel because of the cloths covering the shower and sink drains and the age of the building. However, the room was sparkling clean and we enjoyed sitting on the balcony. We could also hear the music from the bar and people talking in the hall, but everything quieted down around 9pm. Breakfast is included and there are a handful of options. The gallo Pinto was good, but not the best we had at a hotel during the trip. Even though breakfast doesn't start until 7 am, the staff put out coffee and water for guests at approx 5am. The staff are very friendly and helpful. Our room was even ready two hours before check in, though I don't know if that would be the case during high season. This hotel benefits from its low price and great location and for those reasons I would recommend it.

Their promotional photo shows a beach scene and adversities “only steps from the beach.” Our room was not on the beach, not steps away. We were about a block from the beach and had to cross a street to get to it. Our room was small, crowded and on a busy, noisy street - only about 4’ from the window to street. The doors to rooms had skull and crossbones carved into them. We checked out after one night (got in too late to look for another room). Found a spacious, clean room for about same price on the beach the next morning - Cafe de Playa. The Palms refused to refund our payment made through Expedia.

Everything was excellent except for the raccoon ruckus’s in the ceiling

Had a nice stay. Thank you!

Mala experiencia , no se queden aquí

Las camareras me robaron un vestido y una blusa con valor aproximado de 100 Dlls, el lugar no es enfrente de la playa, es a media cuadra de la playa. Los cuartos son pequeños y muy cercanos el uno del otro.

This is my second time to stay at this hotel. It is a great location. The staff is friendly, the food is good and the swimming pool is amazing.

Lots of homeless people in the area wanting to shake you down for food or money

Estaban construyendo en la propiedad a las 7-8am durante el desayuno, justo a un lado del restaurante. Excepto por eso, excelente relación precio-calidad.

Would never stay here again or recommend to anyone

I’ve stayed here twice and both times it was a good experience, the pool and the pool chairs are amazing. Good breakfast too.

The property is quaint and well kept, centrally located within walking distance to everything….including steps from the beach! Everything is well maintained and immaculately clean, with consistent WiFi and excellent AC in guest rooms. The pool area is a sublimely relaxing space and the restaurant menu serves something for everyone’s palate. **BUT** what makes The Palms so genuinely special is its staff. Every staff member is friendly, knowledgeable and goes above and beyond, adding personal touches to the customer service they provide, especially Ileana at reception and Chris in the dining/bar area. Huge thanks to the entire team for a fantastic stay. PURA VIDA!!

The property was a great stay. The rooms are a bit narrow, beds all the way to the wall on one side. The menu they offered and the food was absolutely fantastic. We loved our stay here. The staff was very friendly. But, the cleaning crew start vacuuming so early sometimes as early as 5:00ish in the morning.

I love this hotel. The lady who works the late shift is absolutely amazing. Sorry I forgot your name. I highly recommend this place.

We had the most amazing time at the Palms! The staff were incredibly kind, helpful and friendly. There are so many things to do in the area, and we were given recommendations by the staff for places to visit as well. This was our first visit to the Palms, but certainly not our last!

Not the best place

This was just an average hotel, nothing special or memorable. The staff was very friendly and helpful, but the hotel its self was in poor condition and lod

The staff were polite but that is the only good thing. Room was prison cell like, shower didn't work, lights falling off the walls, bed pushed against the wall as room so small. TV couldn't be seen from bed, windows didn't open, door security bad, loud from within the hotel and the street, would not recommend at all. Drive further out of Coco Beach to get better hotels.

Nice hotel. Had activities every night. Good hot water. About 100 yards to the beach

Gives you feel of a country club.

We liked this hotel, especially the very clean pool and the beautiful pool area.

They weren’t kidding when they said the small room was cozy. Overall,the place was amazing, the pool area is the best. We will be returning!

Great place, location and the most wonderful staff ever! We booked and expected a small unit and that is what we had. A few recommendations would be for staff to put in some hooks and shelves- this would make the unit more user friendly. Loved the Palms, Coco Beach and Costa Rica - Pura Vida

Coco Beach is more a beach of the local Costa Ricans and the Palms is just a 2 min walk to the beach and main street for restaurants, bars and shopping. Great bar and pool to cool down. Canadian Own I heard soo glad to have stayed there and support my compadres.

Very close to the beach, shops and restaurants

The staff were all wonderful!!! The location can’t be beat!!! Very close to all beach front restaurants but also to town! Room was clean and comfortable. Very positive experience!

Great stay

We had a great stay. Restaurant on site with activities during the week. Great pool. Great part of town for walking. Staff was very friendly and helpful. Would recommend.

Coco stay

Convenient location, small town, jothibg fancy but comfortable. Nice having a refrigerator. Decent breakfast

Beautiful place, staff was amazing, highly recommend

Simple, super clean but small rooms. Lovely pool and restaurant menu with a wide variety of choices.

Loved my stay!

Nice hotel off main street with a pool

Nice little hotel out of the way of main street.. 1 block. A bit dated but clean and service was excellent. We had a king suite and housekeeping was excellent. Would stay again

Ileana and her team of staff were remarkable. So kind, helpful, and thorough with any requests. The food service team and chef were also very accommodating when I had an early scuba dive meet up earlier than the normal breakfast start time. The late afternoon and evening entertainment was a lovely addition as well. And you can’t beat the location. Close to the beach, shops, restaurants, and great local soccer/football right outside the door.

Not a hotel or town howhere would retur

Not what was expected. 3 star in Costa Rica is more like a 2 star in the states.

This hotel was super cute with a nice restaurant pool and friendly staff! The area is kinda meh but I really enjoyed my night here and the entertainment!

We liked that there was entertainment but it ended early so as not to disrupt going to bed early. Good breakfast and coffee!

Great Location. Staff very helpful.

Good hotel very nice staff good area

Good breakfast rooms are decent walkable to what's happening in the area close to the beach. Nice pool different things happening in the evenings.

Great Stay In Costa Ric

We enjoyed our stay at The Palms and really enjoyed the free breakfast.

Kind people

Great place right by the beach. Clean and comfortable

Great place to stay near the beach. Rented a small room with balcony for two of us. It was definitely small but fit our needs, great a/c and comfy bed worked perfectly for us.

Beautiful resort Sooooo friendly staff Very beach convenient

The hotel is great but the location is not the best. There’s so much potential in the area but with trash not being cleaned up on the streets and beach it really hurts the area but I won’t take away from the hotel. The staff was friendly and very accommodating. The drinks and menu items were very good and plentiful. The hotel has several different activities and on Saturday night they had a great one man vocal artist. Much more pleasant than the loud music on the Main Street. Though the surrounding streets and beach were not kept clean, we still felt safe walking around.

Ok, but not great.

This hotel was ok. Has a nice pool and bar/restaurant area. But the rooms are close to it and the walls are thin. The breakfast was cooked to order which was nice. And the beach is right at the end of the block, which is the real reason to stay here.

Nothing spectacular, the pool is very nice. Food is good, and the property holds nighty events, trivia, karaoke. Etc. Some of the rooms are very small, small bed with little to no furniture. Signs that state, do not flush TP down the toilet. Paper thin walls.. loud. Close to beach and walking distance to good restaurants. For the very small room, $125 a night. This was our second time staying here. If we travel back to this Area, we will probably stay somewhere else.

Beautiful hotel, close to coco beach

Great, clean place. Bed was comfortable.

close to beach, shopping, nightlife and restaurants. friendly staff, small but comfortable rooms. free breakfast , pool and pool table

Would go back to this hotel.

Clean rooms and property. Great breakfasts included. Room temperature perfect. Close to town. Friendly staff

I rarely give an Excellent in my reviews, but The Palms truly made our stay great. We booked one of their smaller rooms and requested to twin beds. Somehow this did not get communicated to them by Expedia, and they no longer had that category of room available except with one double bed which would have been difficult for my daughter and I to comfortably share. So they offered to upgrade us, if we were willing to switch rooms after the first night which was fine. And while the first night was in a very comfortable family sized suite, the next night they put us in their best room, on the second story with a huge balcony. It was actually the last night of our vacation and my birthday too! So it put a wonderful end to our trip. Of course I should also add how much we enjoyed the live music in the bar on Thursday night, the amazing Mojitos and other drinks, and wonderful breakfast. We will definitely be back!

Loved our stay here. Although the room was TINY and we had to keep our suitcases on our bed, we didn't spend that much time in the room. And really appreciated the sink and fridge in the bedroom. The grounds are beautiful, as is the pool. The breakfast was decent. Easy walk to the ocean and to downtown. For the price and location would highly recomend.

Room little smal no dresser, not to much space for my clothing. Breakfast ok loud music in the evenings.

The room was too small. The shower was extremely small, barely had room to turn in the shower. The breakfast was really good. Parking is on the street in front of the hotel.

Everything was great inside The Palms hotel. It’s when you go outside and walk to the beach to the left side of the hotel and you find a lot of graffiti and trash around the area. There’s a soccer field right in front and people going to the beach park there so that’s probably why. Also there’s some homeless people that hang out there by the skate park making it feel a little sketchy. Wouldn’t recommend going through this street at night due to it being very dark with lack of lighting.

Loved everything but the beds are to hard

Locally owned and well run. Pool was clean and refreshing. Free breakfast.

Pool and patio area was very relaxing. Our 2 bedroom room worked great with family and air conditioning was awesome! Staff was super friendly.

Very nice place

The staff were amazing. We opted to upgrade to a larger room and were happy about that. The pool and entertainment were a huge plus to our vacation.

Great property centrally located great staff

It was a nice place to stay if you want to go to La Playa del Coco Beach. The staff were very friendly and having the store right there was very convenient.

Great facilities and an awesome place to stay.

I have stayed hotel and visited the restaurant for over 15 years. The property is well maintained and very clean. A very good value. The staff is always very helpful. 20 restaurants are within a 10 minute walk. The main street 2 minutes from the hotel. The area is safe and locals are very nice and polite. If you are religious a catholic church is a 50 meters from the property.

All the staff were incredibly friendly, professional and helpful. Due to it's age, it of course it's noise insulation is limited so it can be noisy at times due to it's central location in town.

Very helpful and beautiful

Nice quaint clean hotel. Close to the beach. Town has a lot of litter

property has its charm and location to amenities. Unfortunately, property is outdated, low water pressure and slow drains

Staff was courteous but did not offer any help to get our bags carried up or down the steps (no elevator). The room was nice and clean. The pool was beautiful. There is a convenience store off the lobby which was great for Kate night snacks/drinks. Only one block from ocean and easy walk to lots of restaurants. The breakfast was very good.

Exceeded our expectations dont judge by the photos

Exceeded our expectations by a lot I must say. Used the hotel more for a home base as we had a car which we parked easily and for free at the hotel. Very safe area. We swam a few times which we usually tend not to as we prefer the ocean. Not busy lots of chairs and tables. Lots of tvs everywhere downstairs. Food was good. The breakfast was actually one of the best eggs/bacon toast we have had. Fruit are good. We took the smallest room with balcony and it was small but very comfortable. Nice and cool. The pictures they posted could be improved as the hotel looks much nicer than in the photos. I would stay again and would recommend to anyone as the beach is literally right there.

Reception very friendly and helpful (Luis). Very nice pool and restaurant and bar. Room is spacious. Will stay again next time we’re in Coco.

This was a very nice property for the price! Great location to the beach, restaurants, and shopping. Great that it was a block from the main street, so it was quiet. The pool was very nice and had showers to clean off when coming from the beach. The food at the restaurant was very good and I really liked that they had a water dispenser out all day so you could refill your water bottle. I was traveling alone and felt very safe at this hotel and will definitely stay here again.

The staff were awesome, and took care of our every need (Tropical Storm Sara made things wet…. While we did not get everyone’s name, I would like give kudos to those that I I did: Laura and Luis at reception, Jorge, maintenance, Jenny, housekeeping

Nothing fancy but clean and convenient

While the rooms are basic, my king suite was roomy and had a fridge, microwave and coffee maker. Breakfast had decent choices and the coffee urn was out early. To a person the staff was lovely and helpful. There’s a bar, restaurant and grocery on premise. It is very convenient to the beach and restaurants. The only downside for me was the activities that took place every evening right outside my room-bingo, open mic, trivia. The beach itself was not particularly attractive to me. If you are going to Coco Beach this is a reasonably priced choice.

Great stay

It was a good bang-for-the-buck-stay. The rooms were small, felt a bit unkept, and bathroom had a odd odour. However, the restaurant and pool area where guests have free breakfast were all nice and comfortable. The area of Coco is touristy and definitely there is many better places to stay in Costa Rica such as La Fortuna, Monte Verde or Papayago - but if you need to stay in Coco than the Palms is very local to the most populated spots.

Clean place to sleep

We booked a basic small room, which was very small and very basic. After checking in we discovered that the toilet wasn’t working. The gentleman at the front desk said he’d let maintenance know and the issue would be resolved by the time we returned that evening. On our return he said that maintenance was unable to come in, so he had us move to the room next door…which happened to be an executive room! What a difference, and what an excellent example of customer service done right! Location was great, though a bit noisy. Near lots of dining options. Breakfast was good.

La habitación es muy pequeña y tiene un refrigerador que hace mucho ruido

Super small rooms and very dated. Hard to reach outlets from hanging extension cords

Great experience!

Great customer service! Close to the beach.

The hotel is dated but very clean. The staff is very friendly and helpful. The hotel has a great restaurant and is only steps away from the beach. The live music in the evenings was a nice touch. Would recommend to friends.

Was a great 3 night stay at this property right on coco beach. Staff went above and beyond, even upgrading my room to an executive suite the last night. Beyond appreciative and plan to visit again.

Live music, pool tables, ice swimming pool, excellent service!

Quite place to sleep

Great stay and service

Hidden Gem in Coco Costa Rica

Right from the beginning, it was a wonderful welcome by the front desk man Luis. Prior to unloading our luggage, he provided a tour of our room. We accepted it right away and before we knew it, he and another staff member brought up six pieces of our luggage to the second floor. While we were perusing the grounds, a server in the outdoor restaurant was carrying a deluxe cheeseburger and a Philly cheese steak sandwich with wedge fries. It looked and smelled amazing. We invited four of our friends to join us for dinner. Burger was outstanding as was the steak sandwich along with the chicken burger and the fish tacos. Freshly made. Reasonably priced. To our pleasant surprise it was trivia night and we Canadians rocked it. Winners! The owner of this boutique hotel sent over 6 creamy coconut shots that were cool and refreshing. The pool is crystal clean and has a shooting soothing fountain in the center. Our room was spacious with a king bed, table for 4, oversized mini refrigerator and expansive balcony overlooking the pool and some of Coco Beach which is literally steps away. Breakfast is included and it was perfect. Crispy bacon, fluffy pancakes, any style eggs, fresh fruit and endless coffee. We enjoyed the ambience under the quiet ceiling fans providing a gentle tropical morning breeze. Fantastic staff. Excellent value. Hidden Gem. 🏆

Great environment in the hotel, staff very nice and walking distance to the beach

Area was very convenient and beach was very nice . Breakfast was great and with several options. In the other hand it was very noisy they had high school kids staying there from Canada and they were very disorderly at night on the hall ways into late hours, have to complain several times. Basically those kids were the ones running the hotel . But overall the staff was nice.

The property is well kept for the area that it is in. I traveled there alone and felt safe the entire time. The walls are very thin so you can hear everything your neighbors do and talk about. It is a 2 minute walk to the beach which is great with tons of restaurants and bars near by. I would stay again if I was in the area.

First night in Costa Rica

Stayed here for first night of trip as it was a short drive from Liberia airport. Hotel was clean and comfortable, really friendly staff and felt safe. Breakfast included and great coffee to boot! Would definitely recommend.

The property is next to the beach but it is a little less than a pretty side of the beach. The double room were great since we traveled with a big group but there was only one bathroom. And one closet for both rooms. The staff was amazing and welcoming and helpful in all thing asked. Lights out for the town is 9pm as well

Decent motel close to the beach with a very nice pool, restaurant and bar! Clean room, ice cold A/C, and hot shower water. All staff were helpful and very nice. The standard rooms are very small, but mine had the balcony which helped a lot and overlooked the pool. 1 block to the beach, and 1 block to the main strip.

VERY small rooms.

Clean, close to everything place with friendly staff

Fabulous staff, good pool and restaurant. This usa great choice if you book excursions or rent a car to get you around otherwise find another location.

The property do not direct access to the beach

Older property, but well maintained and clean. Very nice pool area with bar and restaurant. Very quick walk to beach, shops and restaurants. The staff was very friendly and helpful! Great value. We would definitely stay again if returning to Playas del Coco.

The food was really good and they had a nice pool and nice A/C rooms. Very close to the beach less than 1 minute walk.