The Level at Melia Castilla

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Located in Madrid (Tetuán), The Level at Melia Castilla is within a 10-minute walk of Plaza de Castilla and Gate of Europe. This upscale hotel is 0.8 mi (1.4 km) from Santiago Bernabéu Stadium and 2 mi (3.2 km) from Hospital La Paz. Make yourself at home in one of the 84 guestrooms featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. 32-inch LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 30 meeting rooms. Self parking (subject to charges) is available onsite.

You need to know

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from June 17 to September 01.
• Pool access available from noon to 8:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Special Instructions

If you arrive at the property after hours, you'll need to check in at an alternate location: [Main Reception at Meliá Castilla]. Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
• Guests must contact this property in advance to reserve cribs/infant beds
• This property accepts credit cards and cash
• This property uses eco-friendly cleaning products
• Safety features at this property include window guards
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Self parking fee: EUR 27 per day
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Arabic

Russian

Portuguese

English

Chinese (Mandarin)

Italian

French

Spanish