The Ivy Apartments
9.4

Exceptional

159 Guest reviews

9.4
Exceptional
159 Verified Reviews
Read all reviews
Cleanliness9.6/10
Service9.2/10
Comfort9.6/10
Condition9.6/10
location9.6/10
Neighborhood9.6/10
Amenities9.2/10

1 Kruger Street, Franschhoek, South Africa. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
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Hotel Description

When you a stay at The Ivy Apartments in Franschhoek, you'll be in the historical district, just steps from Dutch Reformed Church and Franschhoek Art House. This family-friendly apartment is 0.2 mi (0.3 km) from Franschhoek Town Hall and 0.2 mi (0.4 km) from Sénéchal-Senekal Art Gallery. Make yourself at home in one of the 9 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No elevators

Professional property host/manager

Pets allowed

Only dogs and cats are allowed

Maximum number of pets per room 1

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed (no fees)

Check-in from: 2:00 PM
Check-in by: 8:00 PM
Minimum check-in age: 18
Check-out by: 10:00 AM

Cleaning and safety practices

  • Property uses a professional cleaning service
  • Contactless check-in is available
  • Contactless check-out is available

Important information

You need to know
  • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.
Special Instructions
The front desk is open daily from 7:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Guests are required to contact the property in advance to provide estimated arrival time.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Spoken Language

English

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Gym

Entertainment

Non-smoking

Childcare

Other

Concierge services

Barbecue grill(s)

Hiking/biking trails nearby

Laundry facilities

Health club

Front desk (limited hours)

Mountain biking nearby

Use of nearby fitness center (discount)

Pool umbrellas

Number of outdoor pools - 1

Free bicycles on site

Free self parking

Free grocery shopping service

Pool sun loungers

Babysitting or childcare (surcharge)

Wheelchair accessible – no

Food and water bowls

Upper floors accessible by stairs only

Hotel reviews

9.4
Exceptional159 Verified Reviews
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Cleanliness9.6/10
Service9.2/10
Comfort9.6/10
Condition9.6/10
location9.6/10
Neighborhood9.6/10
Amenities9.2/10
10/10
Exceptional
Tameka, 17 Mar 2025
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I rented the luxury penthouse and it was very nice. Felt like home. The area is very walkable with restaurants, grocery, and shops within a very short distance. I grabbed Starbucks everyday and sat on the balcony to enjoy the beautiful mountain views. Also, the staff was very friendly and helpful. I plan to return to this property again.

10/10
Exceptional
Laura, 03 Nov 2024
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We went to Franschhoek for our first trip and couldnt have chosen a better location! The apartment was perfect and in a great location for experiencing everything the town has to offer- walking distance to the shops, restaurants, wine tram, and grocery store. Great amenities and wonderful staff! Highly recommend!

10/10
Exceptional
Mariska, 07 Oct 2024
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Excellent service, staff was friendly and helpful. Great location

10/10
Exceptional
Michael, 17 Jul 2024
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The wonderful man who checked us in and helped us park made the stay. He was awesome!

10/10
Exceptional
CECILIA, 05 Jul 2024
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The apartment was beautiful, location was perfect with restaurants and Restaurants just few steps away. Staff super friendly. You can park inside the property in a gated garage. Super clean and beautiful decoration. We are planing to stay there again in January. Thank you for a very pleasant stay!

10/10
Exceptional
Dipesh, 02 Jul 2024
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Reception staff extremely helpful, safe and secure premises, good location.very reasonable rates. Heating worked well. This was very helpful as it gets cold in July.

10/10
Exceptional
Malcolm, 05 Jun 2024
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Brilliant location and great apartments

6/10
Fair
Carike, 26 May 2024
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Very noisy

Was great location but very noisy and no insulation to keep sound out. So don’t expect much sleep

10/10
Exceptional
Raajul, 15 May 2024
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Wellington was very helpful during our stay

10/10
Exceptional
Lorraine, 29 Jan 2024
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Recently returned from a 3 night stay at these apartments and we had a great stay in apartment 6. It was modern, clean and bang in the centre of Franschhoek town. The check in was the quickest ever and room was ready for us despite arriving early. The facilities were great and bed comfy - didn’t want to leave the place and wouldn’t hesitate to book when visiting again 😀

10/10
Exceptional
Werner, 24 Jan 2024
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Great property, will stay again

10/10
Exceptional
Jason, 12 Jan 2024
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Simply Outstanding

One of the best apartment's we have ever stayed in. Location, value for money, service, friendliness, comfort and overall experience was simply outstanding. I would not consider staying anywhere else in Franschhoek

2/10
Poor
Amy, 20 Oct 2023
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Bait and Switch! Watch for add on fees

It’s a bait and switch. They won’t let you add people to the booking on hotels.com. Once you arrive they add $75 per person on top of the booking fee. It’s a nice place but watch out for the add on fees.

10/10
Exceptional
Bronwyn, 05 May 2023
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The Ivy was recommended to us by good friends for it's amenities, being close to the heart of Franschhoek and for being a little "home away from home" and it certainly delivered. We were welcomed by Wellington and he was just so pleasant and helpful, nothing was too much trouble. There is a great little welcome area with some lovely snacks, waters etc. Load shedding did happen whilst we were there but it really wasn't;t a problem, the unit is equipped with an inverter so it was really the fridge and zircon that was off in that time, which had no effect on our stay, all the lights still worked which was wonderful. We would definitely stay again on our next visit to beautiful Franschhoek. Highly recommend a day on the wine tram too :)

10/10
Exceptional
James, 13 Mar 2022
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Super sleek

Apologies or the gush. But these are trophy apartments. Looks like everything was built or bought just yesterday. We were like puppies running around squealing. Could not be a better location. Loved the sweet little swimming pool. Really appreciated he laundry, and reveled on the balcony.

8/10
Excellent
Mark, 20 Nov 2021
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Well located and excellent service on arrival. The apartment we had needed some renovation - toilet door handle fell off and the skirting around the kitchen area wasn't fixed. However overall the property is lovely and has all the amenities needed for any length of stay

10/10
Exceptional
Euan, 27 Sep 2021
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Brilliant self catering accomodation

Great central location and amenities.

10/10
Exceptional
Verified traveler, 16 Mar 2021
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lovely and central!

It was wonderful and not the first time staying at the Ivy. It is literally off the main street. Great space. Just a couple of things - no bulbs in bedside lamp and bedding feather, even after calling reception and being told of course it is not (my sister is slightly allergic, I love feather bedding). Otherwise, really great place to stay. I'd suggest more coffee pods and perhaps a description of what type of coffee is in the various pods. Thank you

10/10
Exceptional
Vanessa, 25 Oct 2020
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Blissful

Everything about my stay was exceptional from the time I checked in. Friendly knowledgeable helpful staff. Fabulous decor good space. Cleanliness A+. I was sad to leave and already planning my next trip.

10/10
Exceptional
LIZ, 14 Oct 2020
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Comfortable and Clean

Excellent location, spacious accommodation, clean, modern , friendly welcome. could not ask for more

10/10
Exceptional
Amanda, 14 Sep 2020
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Second time staying at the Ivy, and loved it just as much as the first. Centrally located, modern apartments that are a great place to stay while in Franschhoek.

10/10
Exceptional
Michael, 03 Apr 2020
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Great spot to say in Franschoek

Very nice and well-situated property in Franschoek. Had a great time... hotel manager was excellent and very obliging.

8/10
Excellent
Verified traveler, 24 Jan 2020
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great choice at the heart of franschhoek

great location, very large modern apartment, highly recommended for the area as it is in the heart of Franschhoek

10/10
Exceptional
Verified traveler, 03 Nov 2019
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Excellent apartment right in the centre of Franschoek - easy for restaurants and all local amenities. Would not hesitate to stay at the Ivy Apartments again

10/10
Exceptional
Kathleen, 01 Jul 2019
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The Perfect Winelands Getaway

We had a really wonderful stay at the Ivy Apartments that was beyond all expectations. The apartments are perfectly located in the middle of Franschoek, and you can walk to all the best shops and restaurants. Inside the apartment you will have everything you need and more for a comfortable stay. Thank you to the Ivy team for accommodating us at short notice and for making our celebration weekend so very special.

10/10
Exceptional
Tanya, 11 May 2019
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Gem in Franschoek

We had a fabulous trip to Franschoek and staying at the ivy apartments was just the cherry on top. Excellent location, clean and beautifully furnished

10/10
Exceptional
Verified traveler, 17 Apr 2019
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Fabulous location! Helpful staff, beautiful spacious accommodation.

6/10
Fair
Verified traveler, 01 Apr 2019
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Really disappointing to book the Penthouse Apartment, only to be told that there was no washer or dryer as stipulated

6/10
Fair
Verified traveler, 20 Feb 2019
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Great location, but the property was a little tired and needed a deep clean - staff very good

10/10
Exceptional
Verified traveler, 18 Feb 2019
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Excellent location, friendly and helpful staff. Secure parking

10/10
Exceptional
LoveOntario, 13 Feb 2019
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If you don't have a car this property is well located right as you enter Franschhoek. Everything you need is within walking distance, including Woolworths. It was surprisingly quiet at night. The staff were efficient and friendly and we really appreciated being able to check in early after a long flight.

10/10
Exceptional
Julie, 05 Jan 2019
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Fabulous

Couldn't recommend enough. Great location, really safe, warm and welcoming staff. We'd love to return....

10/10
Exceptional
Roy, 15 Oct 2018
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Spacious inside and the perfect location.

Spacious stay, amenities including clothes washer were just what was needed, location was perfect and room service was very attentive. Will recommend this hotel for others.

10/10
Exceptional
Verified traveler, 21 Jun 2018
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Lovely place situated just off the Main Street in Franschhoek We stopped in apartment 8 which had everything we needed. We were also able to check in early by prior agreement which was great. Would recommend

10/10
Exceptional
Allan, 29 Apr 2018
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Great spot on the main street. Very nice place

10/10
Exceptional
Jason, 16 Feb 2018
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Fabulous Stay at the Ivy!!

The place was beautiful and comfortable. The staff super friendly and helpful and couldn’t do enough for you. The location fabulous to walk to everything in town and the entire wine region is absolutely gorgeous!’

10/10
Exceptional
Verified traveler, 18 Jan 2018
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Very comfortable apartment, with everything you might need (including very welcome airco), and accommodating staff, ideally located to explore Franschoek. The property has a nice pool corner where you can relax, with trees providing just enough shade. The pool was unexpectedly cold though. Secure parking is also included. We had a lovely stay!

10/10
Exceptional
Verified traveler, 23 May 2017
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Great apartment. Nice size and location. Clean and beautiful decor. Cute cafe very close by.

10/10
Exceptional
Andrew, 01 May 2017
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Centre of town

Great one night stay to experience Franschhoek from the center of town.

10/10
Exceptional
Rachel, 25 Jan 2017
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Lovely apartment in great location

We stayed here for a couple of nights for our visit to Franschhoek. Apartment 5 was lovely and more than we needed. It had 2 bedrooms- a large one on the mezzanine level with a large bathroom and a smaller double room on the ground level with a smaller shower room. The kitchen had all the things you need inc washing machine, espresso machine, large fridge freezer. There was also a large tv in the lounge area and wifi. There is a (very) small pool area, but I don't think it gets the sun much. The location is fantastic- right in the heart of Franschhoek, a short walk to all restaurants and the wine tram office.

8/10
Excellent
andrew, 18 Jan 2017
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Good. Location But

Because of a local dispute the patio was off limits which curtailed employment of the flat considerably. The tv had no remote control so subtitles were not available. No good for someone with hearing difficulties. Various things were broken e.g. Light fitting. Towel rail. Could do with some maintenance. Best was location with secure car parking in centre of town.

8/10
Excellent
Annette, 26 Nov 2016
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Spacious modern apartment

Very clean and modern apartment (number2) in great central location. Although it had two bedrooms, the master was in a loft so open to noise etc from below. Ok for us as we were only a couple! Lots of light coming into apartment so take eyeshades if this bothers you. Had one terrace opening onto the light well - so not a pleasant place to sit. The larger terrace was unfortunately barred from use and was surrounded by high screens anyway so no views.

10/10
Exceptional
Melissa, 30 Aug 2016
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5 stars!!

Great overnight get away from Cape Town. Upscale apartment was fantastic and the nice gentleman who helped with a late check in and an early check out seemed to appear just as we needed him. Overall great time! Would highly recommend and look forward to returning.

8/10
Excellent
Sean, 13 Aug 2016
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1 night at Ivy

Nearby restaurants and very nice modern apartment.

10/10
Exceptional
Verified traveler, 28 Jun 2016
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Great location right in Franschhoek with well appointed and spacious apartments

10/10
Exceptional
Christine, 19 Jun 2016
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would definitely stay here again!

We enjoyed our stay. The apartment is modern, spacious and comfortable. Only issue we had was that the bed and pillows upstairs weren't so comfortable.

10/10
Exceptional
Ian, 05 Jun 2016
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Perfect for a Franschoek wine day

Right in the center of Franschoek, easy to walk the entire town & to all of the shops, secure parking, friendly staff, lovely interior, very spacious, immaculately clean, full fridge, stove, oven & washer/dryer combo. Highly recommend!

10/10
Exceptional
Verified traveler, 25 May 2016
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Can't fault a thing!

Can't fault a thing! A warm and welcoming greeting upon arrival. A quick and efficient check in. A large well appointed room and bathroom. Cheerful staff at breakfast. A delicious breakfast on offer: a cold buffet and a nice selection of hot breakfast items made to order. We did not dine at the hotel for dinner because we had other arrangements made by friends each evening. However we very much appreciated the hotel staff confirming we didn't need a table for dinner at the hotel restaurant.

10/10
Exceptional
john, 27 Apr 2016
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Great location

Very nice and large place. Great Space and attentive staff make this place an excellent choice .

10/10
Exceptional
Damian, 03 Apr 2016
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Beautiful and spacious self catering apartment

Comfortable, beautifully decorated and spacious apartment in a brilliant location.

10/10
Exceptional
Rosemary, 16 Mar 2016
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Perfect getaway in the winelands

Perfectly relaxing

8/10
Excellent
efm, 17 Feb 2016
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Great apartment right in the village centre

Stunning apartment, well equipped and located for easy walking around Franschoek. Luxury design and service with 2 great balconies to enjoy the weather. Only downside was noise from the nearby road but worth it for central location.

10/10
Exceptional
Margaret, 14 Feb 2016
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Excellent value

We find the location excellent. The apartments are well stocked with kitchenware and now have a plunge pool which is welcome on hot days. Staff are very obliging.

10/10
Exceptional
derek, 03 Feb 2016
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Good apartment in a great location

EXCEPTIONAL SERVICE FROM START TO FINISH. WELLINGTON SORTS ANY PROBLEM OUT AND IS A STAR. FRANSHOEK IS ONE OF THE MOST BEAUTIFUL PLACES I HAVE STAYED IN AND ALWAYS MAKE IT A PORT OF CALL ON OUR annual trip to South Africa. Would not hesitate to use The Ivy again and recommend it to friends.

10/10
Exceptional
Heino, 30 Jan 2016
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Fantastic!

The Ivy Apartments are beautiful (understatement), have friendly and helpful staff and is located as centrally in Franschhoek as it gets - walking distance to all the nice restaurants downtown. Also, it is a great vantage point for exploring all the local wineries.

10/10
Exceptional
Verified traveler, 20 Jan 2016
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Excellent apartment in the heart of Franschhoek

Very comfortable and spacious apartment, well equipped for self catering but also close to very good restaurants. Would definitely recommend.

8/10
Excellent
col, 17 Jan 2016
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Perfect location in the centre of Franschoek

Modern apartment with much needed and effective a/c. Within easy walk of all the restaurants and excellent quality stores you expect in Franschoek. It would have been nice to have sat outside but the apartment refuses access to the stoop area because of noise complaints.

10/10
Exceptional
simon, 14 Jan 2016
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Stayed here before, easy to come back again...

Quick stay, wish I had more time so that I could relax a bit more into it!

10/10
Exceptional
Gill, 14 Dec 2015
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Fabulous location, super-stylish apartment

The Ivy apartments are slap bang in the middle of town. Beautifully fitted out with ample wardrobes, washing machine/dryer and everything you'd need for a wonderful stay. The only downside is the hum from the aircon at the next door block, and the fact that some of the wondows don't have blinds, so you get woken up when dawn breaks. Take a eye-mask!

10/10
Exceptional
Verified traveler, 08 Dec 2015
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Perfect location

This apartment is the perfect place to stay in Franschoek. Large, modern, close to everything. Security system for the apartment and secure underground parking. Highly recommend it!

10/10
Exceptional
JK, 05 Dec 2015
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Spacious Apartment in centre of town

Very spacious open plan apartment ideal for a family of four. Location ideal to walk to local restaurant and shops.

10/10
Exceptional
frank, 28 Nov 2015
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Perfect Spot

Hotel is on the perfect location, you can walk to most places you would want to go. Rooms are fully equipped and nicely decorated. A lovely man named Wellington helped us with whatever we needed and more!

10/10
Exceptional
Simon, 25 Nov 2015
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Cape Treasure

You couldn't want to be better located in this quaint and beautiful Cape Treasure! Staff were very helpful, the rooms very comfortable and the location perfect! We will be going back!

10/10
Exceptional
Elizabeth, 14 Nov 2015
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perfect place to stay

perfect in every way...great to have a washing machine to do my laundry too.

10/10
Exceptional
Trevor, 11 Nov 2015
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Franschhoek at its best

Really enjoyed the two day break. Great place and location.

8/10
Excellent
Verified traveler, 01 Nov 2015
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The Ivy Apts in Franschhoek

The inside the apt. was beautiful and tastfully remodeled, clean and very comfortable. It was a pleasant surprise to find a washer and dryer inside. We did have problems operating the TV and DVR and there was nobody on sight to ask. I was disappointed to find out that we couldn't use the balcony because the neighbors had complained in the past. I also was disappointed in the location, but seeing how we were only there for one night and day we made do. It was very nice to leave our car after check-out so we could walk around town.

10/10
Exceptional
Verified traveler, 13 Oct 2015
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Wonderful

An absolute pleasure staying here. Close to all shopping and restaurant faculties. The staff were very helpful and friendly.

10/10
Exceptional
Andre, 03 Oct 2015
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Beautiful apartment

Stayed only one night in this beautiful apartment with very friendly staff. Will do it again for a longer period.

8/10
Excellent
jane, 25 Sep 2015
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Great place. Service needs improving.

The furnishings were simple. and as advertised. The washer latch was broken. The person who explained how things worked had difficulty explaining and keeping it short. A bit unprofessional, but everything else was fine.

10/10
Exceptional
ME, 14 Sep 2015
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Franschoek Break

A lovely comfortable home away from home. Situated perfectly in town.

10/10
Exceptional
Gerrie, 06 Sep 2015
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Most enjoyable stay

Very pleasant, apartment met all our expectations. Very convenient location, walking distance to all restaurants. Glad to see on going maintenance, secured parking a bonus.

10/10
Exceptional
Melissa, 28 Aug 2015
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Has everything

Stayed 2 nights, well appointed unit, clean, airy and fresh, staff friendly, great location

10/10
Exceptional
Verified traveler, 19 Aug 2015
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Lovely apartment close to shops/restaurants

The Ivy was a welcome oasis in beautiful Franschoek wine country.. Close to shops and restaurants and wine tram; clean; easy check in. Would love to stay there again if in the area.

8/10
Excellent
Chris, 13 Aug 2015
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We stayed here for week as we were attending a wedding locally. Our stay here was totally relaxed and the staff couldn't have been more helpful especially Wellington and Lisa. Unfortunately there were necessary outdoor repairs going on to pavements and flooring which was noisy at times and we had to be careful avoiding pieces of wood and broken tiles in stairs leading to the apartment which in the UK is a big health and safety no no!! Other than that a good stay.

10/10
Exceptional
Odete, 03 Jul 2015
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Spectacular

Stunning location, gorgeous apartment and Wellington was super!

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