The Elm Tree Inn
8.4

Excellent

97 Guest reviews

8.4
Excellent
97 Verified Reviews
Read all reviews
Cleanliness9.0/10
Service8.8/10
Comfort8.0/10
Condition8.4/10
Neighborhood7.8/10
Amenities9.4/10

Low Road, Elm, Wisbech, United Kingdom. See map

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Accessible facilities
Barbecue grill(s)
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Hotel Description

When you stay at The Elm Tree Inn in Wisbech, you'll be on the Strip, within a 5-minute drive of Our Lady & Saint Charles Borromeo and St. Peter's Church. This inn is 1.6 mi (2.6 km) from St Peter & St Paul, Wisbech and 1.6 mi (2.6 km) from The Cresent. Stay in one of 6 guestrooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. The front desk is staffed during limited hours. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 2:00 PM
Check-in by: 10:00 PM
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Essential workers only - NO

Important information

Special Instructions
The front desk is open daily from noon - 11 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
18
Optional fees
  • Fee for full breakfast: approximately GBP 7.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Hindi

English

Polish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Entertainment

Non-smoking

Business facilities

Accessible facilities

Other

Barbecue grill(s)

Breakfast available (surcharge)

Garden

Front desk (limited hours)

Meeting rooms

Number of restaurants - 1

Snack bar/deli

Free self parking

Number of bars/lounges - 1

Terrace

Wheelchair accessible (may have limitations)

Hotel reviews

8.4
Excellent97 Verified Reviews
warning-sign.svg
Cleanliness9.0/10
Service8.8/10
Comfort8.0/10
Condition8.4/10
Neighborhood7.8/10
Amenities9.4/10
10/10
Exceptional
MR S A, 17 Apr 2025
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Elm Tree Inn Wisbech visit

Good all round, excellent staff especially i think her name was Simone, nothing to much trouble. Food excellent. Thank you!

6/10
Fair
Margaret, 01 Apr 2025
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The staff were excellent and checked us in very quickly. The ambiance in this Inn was exceptional and customers (locals from the village) were extremely friendly. Unfortunately I hadn’t explained (when booking) that I had mobility problems although I can manage stairs and steps with care). We were booked into room 4 which is up a flight of metal stairs on the outside of the property. I managed this one step at a time. The room wasn’t very big and had a step down from the hall, and a high step up to the compact shower room. There wasn’t any room to spare and it was difficult to get round the bed with two adults in the room. The bed was very low and I had difficulty getting up. We had the lighter breakfast. One porridge which was delicious but the other breakfast advertised as a choice of cereals (and to be honest there WAS a choice) but as an elderly adult I sort of expected some healthy choice - maybe weetabix, fruit and fibre or muesli. The choice of Coco Pops, Corn flakes or Rice Crispiest wasn’t the most interesting or flavoursome. The service by the staff was impeccable and on reflection I should a) have requested a disabled room and b) asked if there were any other cereals available. Overall the price of £100 just for the room and £8.95 extra for breakfast (each) was a bit too much. We were only staying one night so it was manageable but we won’t be staying again.

8/10
Excellent
Stuart, 18 Feb 2025
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Cosy and comfy

Cosy rooms above a lovely pub restaurant. Rooms can be a bit small but easily manageable depending on which one you get. TV's though are very small so just used my laptop on sky go as the guest WiFi is quite good.

6/10
Fair
Mary, 16 Jan 2025
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Friday night stay

We stayed in room 4, which was facing the road. It was noisy due to traffic. We didn’t sleep very well due to the sound of running water all night. We think it could be the men’s urinal as we were above that. There was a strong smell of cigarette smoke as you walk through the door to the bedrooms as the access was outside. The metal steps up to the rooms had ice and were considered a slip hazard because there wasn’t any salt put down. We don’t consider it value for money at £89 without breakfast. It was clean and the food was good.

10/10
Exceptional
Simone, 12 Jan 2025
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Excellent service from everyone that we encountered. The room was perfect for all of our needs.

8/10
Excellent
David, 15 Nov 2024
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Marks on bed coverlet - harmless but did not create good impression. Plug missing from bathroom Otherwise fine for one-night stay. Restaurant dinner very good.

4/10
Poor
Declan, 03 Nov 2024
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Needs Attention

The room was damp from the water ingress around the front door. The shower room was dusty and the shower was very slow. The reception was tiny, could only fit one person into it.

8/10
Excellent
Bernadette, 01 Nov 2024
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I found the shower difficult to control, found the water very hot despite doing everything to lessen the temperature. Broken slat on bedroom blind, also doorway into bathroom missing a door edge. A comfortable stay, would book again.

10/10
Exceptional
Thomas, 29 Sep 2024
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Good

10/10
Exceptional
Mindaugas, 15 Sep 2024
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Spectacular place, amazing food, clean room all what you need. All place made with love.

10/10
Exceptional
Michael, 18 Aug 2024
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Friendly staff and great quiet location yet again brilliant room

10/10
Exceptional
Roger, 14 Aug 2024
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Good value for money. Single bedroom blind needs option to tie up when window open. Enjoyed Italian meal outside in evening. Room quite small but provides all you need for short stay.

10/10
Exceptional
Matthew, 06 Aug 2024
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Very Nice

Great stay and excellent food. What more could you ask fore.

10/10
Exceptional
Peter, 25 May 2024
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Well run good service weldone elm tree the breakfast was really great thank you

10/10
Exceptional
John, 03 Apr 2024
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The burger and chips were amazing

8/10
Excellent
Gary, 17 Mar 2024
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Very nice staff and a clean efficient room

8/10
Excellent
Will, 18 Feb 2024
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Good location, service and food

Stayed one night for work, staff really friendly and both evening meal and breakfast were very good. A little bit if road noise but if in the area would stay again.

6/10
Fair
Jerry, 18 Feb 2024
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Room 7 is very tired.

6/10
Fair
Verified traveler, 22 Nov 2023
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Unfortunately, I cannot explain the good reviews for the hotel. The bathroom smelled very, very badly of mould, and the room itself was a little cramped. The staff were kind and helpful, but the inn itself... not so good.

10/10
Exceptional
Ronald, 31 Aug 2023
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we had a lovely stay for one night

10/10
Exceptional
Andrew, 29 Aug 2023
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Helpful staff, nice restaurant. Stayed in room 4, nicely presented room with adequate on suite, a nice peaceful sleep and a good breakfast in the morning. Would definitely stay again 👍👍

10/10
Exceptional
Tina, 21 Aug 2023
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Stay here a MUST

Beautiful in every way

10/10
Exceptional
Dennis, 12 Aug 2023
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Nice quiet area, good food and drink

2/10
Poor
Verified traveler, 10 Aug 2023
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Not Great !!

2 Bedside Lamps - Only 1 working Bulb. Clock in bedroom - battery stopped and marked 11. No curtains in Bedroom - Very modern wooden venetian blinds that although closed let in light from street and in the early hours of the morning. 15 INCH or Less TV on wall ( too small & too far way from bed) that had to be changed manually as Remote was worn with no letters/numbers and subsequently did not work. Music from downstairs bar could be heard in Bedroom until close. Food EXPENSIVE for what it is ! Not impressed for over £88 the night. Restaurant/Bar chairs all marked and stained. Ashtrays on tables outside - overflowing with cigarette butts and rubbish stuffed inside. Beware as although the property offers a Book Now Pay Later on arrival .. You are charged prior arrival and harrassed till you settle the bill for payment. They offer a Breakfast service BUT you have to decide what you want the night before and pay the night before as no one is there at Breakfast to take payment. This place needs some TLC and attention to detail ! Here it is all about the money and a very poor representation of a pleasant stay ! 0% Customer Service !! On a scale of 1 - 10 ? minus 10 !!!

10/10
Exceptional
Liam, 03 Aug 2023
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Hotel Nice, Food was very good

10/10
Exceptional
Michael, 25 Nov 2022
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It was a quaint English pub with rooms, as well as great restaurant. People were incredible.

10/10
Exceptional
Sarah, 12 Nov 2022
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Great place to stay

Very friendly staff and very comfortable room. Food was amazing.

8/10
Excellent
J, 12 Sep 2022
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Nice

Clean and comfy. One night stay and booked an hour before arrival

10/10
Exceptional
Miss Anna, 20 Aug 2022
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The room was small but very thoughtfully furnished with everything necessary. The breakfast was very good. The staff are extremely well trained and helpful. Good car park. Very good value for money.

10/10
Exceptional
Anne, 14 Aug 2022
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Good place to stay

Really good room and really good breakfast. Would recommend.

10/10
Exceptional
John, 11 Aug 2022
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The gem in the Fens

Elm Tree Inn was situated close to friends nearby who I was visiting. We had a meal in the restaurant and everyone enjoyed what we had. Would recommend if staying in Wisbech for visiting around the area.

10/10
Exceptional
Elliot, 21 Jul 2022
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Superb

Superb , great clean place to stay , And the food is fantastic, Highly recommend

10/10
Exceptional
Mark, 12 Nov 2021
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biz stay

food is incredible, very friendly staff couldn't rate them any higher

10/10
Exceptional
Stuart, 16 Oct 2021
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Stuart’s Trip

Lovely place, friendly staff, great food 👌

10/10
Exceptional
Verified traveler, 19 Aug 2021
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A very nice place for a short break. Good food and pleasant staff

8/10
Excellent
Julia, 06 Jun 2021
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Great for quiet night and access to other areas.

Bedroom was comfortable. TV operation notes would be good. Breakfast, although extra was good and well prepared. The location is surprisingly quiet, and the Inn serves a limited but tasty menu.

8/10
Excellent
Lesley, 04 Jun 2021
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Short break in the Fens

Perfect location for our short break. Whilst we understand things aren’t quite back to normal they did a pretty good job. Breakfast was paid for the night before, no menu on the first day, it was a full English with juice and a hot drink. The second day we were shown a handwritten menu, poached eggs were overdone and the toast was made with pappy white bread! The evening meal we had was excellent, however. The room was a good size, but we weren’t too keen on the wet room, water everywhere! Plenty of free parking available.

10/10
Exceptional
Ian, 04 May 2021
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Good stay

Nice. Quiet with good foodand drink.

6/10
Fair
Arran, 13 Feb 2021
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TV not big enough

TV not big enough

4/10
Poor
Michael, 12 Feb 2021
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Nice room, terrible service

On arrival everything was locked up and I had to ring the proprietor to meet me. The room was clean and bed comfortable. When choosing a room I need a desk, this was unusable as the gap between the desk and bed was too narrow to allow the stool to be pulled out. As we are in lockdown and as expected the room isn't daily serviced, I was here for 4 nights and it was serviced twice. That's fine with me. However I ran out of tea and coffee, shower gel and shampoo after 2 nights and I had to buy my own. The TV was only in black and white and the aerial wire wrapped around the TV. The internet was unusable, constantly dropping due to a misconfigured Wifi repeater. The kettle was too small to fill from the sink and I had to fill with from a glass. I work away from home every other week and this is by far the worst week ever due to the TV and internet making evening tedious.

10/10
Exceptional
Terry, 28 Sep 2020
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Very friendly staff and very clean .food excellent would return

6/10
Fair
Carrole, 04 Mar 2020
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Dissapointed

Only one problem I was given a desabled room which I did not request. This is discrimination against abel bodied people as hese rooms are not fit for purpose.

6/10
Fair
Frank, 24 Nov 2019
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The Elm Tree Inn Nov 19

Not the cheapest for room only (no breakfast included). Stood in empty bar for 8 minutes waiting to see someone to book in despite it not being busy. Entered bedroom and it was like a sauna due to missing thermostatic valve on radiator so ended up with window open till the early hours. Desk at side of bed had someones half eaten snack on it - a bag of opened Doritos and salsa dip. Shower in the room was supposed to be controlled by a thermostaic valve but you ended up either freezing or being scalded as it was faulty. Overall I cannot recommend staying here until they get their act together.

8/10
Excellent
Verified traveler, 07 Oct 2019
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Great food and staff

I stay here because the staff are very friendly and the food is excellent. The rooms are OK - double room I had was very spacious, however for a business user there is nowhere to really sit with a lap top. I have stayed here a few times when I need to work in wisbech.

8/10
Excellent
William, 08 Jul 2019
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Pleasant night

Nice room, good breakfast. Bar shut abruptly at ten.

4/10
Poor
John, 12 Apr 2019
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Bathroom fat too small and dangerous

Bathroom in our view is far too small and the step into and out of is dangerous.

8/10
Excellent
Amanda, 19 Mar 2019
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Will Return

I have stayed here before and return because of the staff and food. The staff are very friendly and accommodating and will always check queries out with a menu. The evening meals and fresh cooked breakfast are excellent. I may choose a different room when I visit again as I found working on my laptop a bit difficult and the shower area a bit small.

8/10
Excellent
Joanne, 16 Mar 2019
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Nice

Nice hotel, comfortable, clean. Would stay again.

8/10
Excellent
Marc, 12 Oct 2018
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Elm hotel

The service was good we got there late and kitchen staff stayed late so we got a good dinner down our neck room was comfertable but you get what you pay for I guess

8/10
Excellent
Ryan, 10 Apr 2018
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I was very late arriving but the hotel sorted everything out for me. The room was clean and comfortable and breakfast was good

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