The Elm, a Ramada by Wyndham

8.8

Excellent

341 Guest reviews

8.8

Excellent

341 Verified Reviews

Read all reviews

Cleanliness9.0/10

Service9.0/10

Comfort9.2/10

Condition8.8/10

Amenities8.6/10

They need to improve in clean the rooms

This is a new area and extremely clean.

Good but short

Excellent hotel

This is the only place we will stay when we visit DFW.The staff are so friendly and welcoming. The hotel is clean, the rooms are clean, the beds are so comfortable. We would not think of ever staying anywhere else.

Parking was good, front desk was nice. Chef was good. Room was nice, shower was hot and was perfect. Bartender took forever, he looked up every recipe. Did get our drinks until the food came out. That’s how slow he was. Floors were sticky at the restaurant. Toilet rim on the floor looked dirty. Yellow stains around it. Looked gross.

Easy location for sure!

Other than the check in being on the 4th floor, kinda weird, just loved this Boutique Hotel. I considered just a King bed bc my g-daughters stayed one night. Still had plenty of room. Only complaint was the night before flying out the remote to the TV was missing. That was a problem…

Very clean and would stay there again

Nice

Awesome staff!

Great location!

Amazing stay

Clean and comfortable

Very accommodating staff… They don’t offer free tea, but they do offer free coffee, but they got me a cup of tea at no charge

Great location

Good enough stay

Room 321 was a big room which has 2 full sized beds but its right below the lobby/bar which gets really loud at night and in the morning.

None

No hot tub and the dining is limited. Looks like the area is in trouble cause most of the businesses are closed

This property is great. I usually stay at high end hotels. This place is comparable. Love it

good location, friendly staff, good value.

Nice property, clean and safe.

Peaceful and VERY PROFESSIONAL

Loved this property. Staff was very nice and courteous. Didn't like that there wasn't another dining option other than sitting at the bar.

Nice exterior but room decor lacks

Check in was fast and front desk employee was welcoming. From the exterior and lobby decor. I expected room to be nicer. Feels like they cut corners in the rooms themselves. Bed was firmer than I like. Also need more tv channels. Appreciate the microwave and fridge in the room

Very good property, comfy bed.

Nothing bad to ssy. An excellent choice.

Dante at the front desk is amazing and deserves a raise!!!!!

Looking for somewhere affordable, convenient and reasonable pricing then here is the place. Downside no complementary breakfast, bed is only slightly comfortable, bathroom cleaning could be better. Otherwise it’s an okay place.

Great service

The staff at the front desk was amazing and very friendly. Very nice hotel that didn't break the bank!

Great property. Room was perfect. Gym was great.

The desk staff went out of her way to accommodate us and was outstanding assisting us on New Year’s Eve to have a family celebration on the forth floor lobby lounge which has a great view by the way

Great overall experience.

Great location

Good location and safe surroundings

Excellent

All great, very nice staff and very modern and clean

Little Elm

Excellent

Easy to find

Lovely hotel and accommodations. Our 1st floor room was close to front door so it was a little noisy from time to time but quiet during the night. We found it to be a very comfortable place to stay. All of the staff were friendly and accommodating. We will definitely stay there again.

No room service

Never got any room service for out 3 night stay.

Great

We enjoyed our stay and the staff was all very friendly

Never disappointed staying at The Elm

Staff friendly and helpful. Restaurant has good selection of food and drinks

When in little elm this is the best place to stay

A shout out to “Donte” at check-in… very professional & extremely friendly! It is an individual such as this that will bring me back as a repeat customer as I travel for business. Also, love the cleanliness of the property especially suite!

Everything about the hotel is top shelf. The staff does everything to make stay best it can be, the cleanliness of the rooms, the food from the kitchen is fast and full of flavor and overall experience of stay could not be topped.

I would never recommend this place on the terrible guest experience.

The property was really nice, and the staff was amazing. It's near several walkable restaurants and I love the area in the back where you can bring a lawn chair, blanket and watch the football game outside. I would highly recommend this hotel.

Clean safe cozy

Very clean, luxury, and new.

Great location. Very friendly staff. Very clean and this is where we stay when we are in the Dallas Fort Worth area.

the lobby was on the 4th floor. the exercise room was large and plenty of equipment.

Great service

A main floor elevator up to the 4th floor lobby gives a big city vibe to this new small town hotel with warm modern style, while The Elm lobby and bar provides an amazing southern view of Lake Lewisville and downtown Dallas skyline. Next to the Elm you will find a family friendly gathering place and a few small shops, while just south of the road is a historic park, restaurants with outdoor dining, live music and a wakeboard facility providing fun for all ages. If you are looking for big city amenities with small town feel, The Elm has it all.

My first stay at The Elm was on the 4th floor and quite good. My second stay was on the 1st floor and below average. The access cards rarely operated the exterior doors and I always had to walk around to the front, go up to the 4th floor and go down to the 1st floor from there. The toilet was loose on its mounts, the toilet paper holder was loose on the wall, and the shower had not been cleaned well, made me wonder what else was. This trip was disappointing.

Ver cle as n very nice staff

For a new property, it was very dirty.

Staff was great. Prices were reasonable I'll definitely stay again

Loved the entire experience!

It was a very comfortable and relaxing stay and accessible to a lot of various experiences and tastes!

The staff was excellent as we checked in. The front desk was not on the first floor, you have to go up the elevator. When we walked into our room it smelt like a dog had been in the room.

My phone didn’t work. I let them know and they did nothing… for $250 total I would expect them to be able to deliver extra towels to my room, requested and never delivered.. was told I could borrrow a wine glass from the bar by the front desk and the bar would only give me a throw away coffee cup.. the elevators are so inconvenient. The lobby is right next to the bar and it was so loud with intoxicated people.. there were kids running all over with no supervision. I have 4 different people knock on my door because they didn’t know what room to go too… if these things were resolved it would be great but I feel totallly ripped off!!!

Its exceptionally beautiful and the staff was very friendly.

In town for a softball tournament. Loved the hotel and everythinh around it.

Nice pool

Good

The door key kept not working, during a 3 day stay I had to get new room keys 4 different times and then because the keys still weren’t working we just propped the door open or made sure someone was in the room to let us back in. That is very inconvenient. The pool is very simple and small. The restaurant and breakfast is expensive so we didn’t eat but it looked good. Overall aside from the door key, which was a major issue, the stay wasn’t bad but for how much more expensive this was compared to other hotels I was expecting it to be a little nicer

Loved my stay!

Loved the cute hotel; the staff were amazing ! They were so nice and joked around with us. The view from the 4th floor is amazing. It is minutes from my sister and everything in town. We will definitely stay here in the future.

I loved the view from the balcony where we ate breakfast and drank coffee.

Hotel was great! It was clean and updated. We loved the walkable trails (paved and gravel) at the nearby lake area and the parks within walking distance. Very quiet and relaxing. Bed was comfortable and room was spacious.

This was the cutest hotel with so much to do around it! So clean and comfortable!

Room was very nice and spacious. Check in on 4 th floor - weird and then never saw them since we were on 1st floor. The worst part was they didn’t clean the room and when we tried to talk to housekeeping, they did not speak English and therefore didn’t do anything we asked. We had to go get our own towels and TP when we ran out. Will not return!

Nice hotel

Staff were exceptionally friendly and helpful.

2nd time staying there and plan to stay again

Most of the hotel staff are very nice and very helpful. The restaurant staff are very nice.

This hotel was amazing. There is so much to do in the area and there was a rooftop restaurant and bar with beautiful views.

Service was great. Quite surrounding

Na

.

Would stay again

Nice, clean property.

Wonderful

Great experience overall. I do wish there were some more breakfast amenities. Waffles maker, self serve food options. But everything is else is good.

My second stay here and it was just a good as the first time I’ve made this my go to for when I have to stay here.

My key didn’t work in the door, and the door didn’t lock, so you could just walk into our room.

The hotel has a modern feel. Very peaceful and clean. Rooms were clean with coffee makers, microwaves and refrigerators in the rooms. Front desk staff was adequate. Cleaning staff was very warm and friendly. Note: the lobby is on the 4th floor. When we arrived, we were informed that bottle water was complementary. About 3 days into our stay, we were informed that the water “should have been charged for.” At a $1.85 that wasn’t too bad. However the day before we left I was charged $3.00 each for them with no explanation; only a weak apology. Then at check out I was charged an additional amount for my stay which was prepaid in advance. Meaning, to me, they up the rate I was given from Expedia. In a nut shell, I won’t be going back to this hotel. They seem to purposefully not tell their guests everything and make them pay for it afterwards.

Fantastic property and convenient to shopping, restaurants and activities.

Worth the money

Beautiful hotel

I will stay there again

Clean, relaxing, good location, friendly staff.

Would stay again.

Great stay

I love the modern design and cleanliness. The staff was friendly and helpful. felt comfortable and safe.

Great location

Very helpful staff. Love the free beverages and toiletries

At check-in kept telling me room wasn’t ready took 2 past check in to get room ready

Awesome staff

It was a very nice place to stay

A very clean and well run hotel. Everyone went out of their way to be helpful. Only problem we had was our room key cards had to be reset 2 times during our stay. Each time it was quickly taken care of. It was a 5 star stay!

Everything was nice except the mattress and bedding……. And the lack of free breakfast. The breakfast not being offered was my fault for not conforming it before booking.

Great room and property. Wish they had an included breakfast.

Pros-The rooms were large and comfortable. The a/c was great and cooled the room well. The beds were very comfy. They offer complimentary personal essentials. The desk staff was incredibly helpful, always cheerful and professional. Cons-The bathroom could benefit from having more hooks/bars to hang towels, etc. The cleaning staff did clean our room daily, but missed some things (like trash from the previous tenants), or they’d make one bed but not both, they also weren’t consistent with replacing the paper coffee cups. Finally, the info on the website regarding restaurant hours was wrong and the information I got from the staff was inconsistent. Would we stay there again, despite these minor issues…a definite yes!!