The Alts Hotel

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A stay at The Alts Hotel places you in the heart of Palembang, within a 5-minute drive of Palembang Golf Club and Ampera Bridge. This spa hotel is 1.9 mi (3 km) from Great Mosque of Palembang and 2.4 mi (3.9 km) from Palembang Indah Mall. Make yourself at home in one of the 207 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Palembang? This hotel has 1055 square feet (98 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

You need to know

• Pool access available from 7:00 AM to noon.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. This property doesn't offer after-hours check-in. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools. Connecting rooms may be available on request; a fee of IDR 150,000 per night applies and will be collected at check-in.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately IDR 211750 for adults and IDR 105875 for children
• Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 4)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Indonesian