Somerset Emerald City Suzhou
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Hotel Description
With a stay at Somerset Emerald City Suzhou in Suzhou (Huqiu District), you'll be a 5-minute drive from Hanshan Temple and 7 minutes from Shantang Street. This luxury aparthotel is 5.9 mi (9.4 km) from Suzhou Museum and 6.1 mi (9.9 km) from Humble Administrator's Garden. Make yourself at home in one of the 215 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Important information
You need to know
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- The property is professionally cleaned.
- Contactless check-out is available.
Special Instructions
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- This property is professionally cleaned
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately CNY 68 per person
- Airport shuttle fee: CNY 650 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Japanese
English
Chinese (Mandarin)
Important information
You need to know:
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- The property is professionally cleaned.
- Contactless check-out is available.
Special Instructions:
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- This property is professionally cleaned
Minimal age:
18
Optional fees:
- Fee for buffet breakfast: approximately CNY 68 per person
- Airport shuttle fee: CNY 650 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Japanese
English
Chinese (Mandarin)
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Hotel Description
With a stay at Somerset Emerald City Suzhou in Suzhou (Huqiu District), you'll be a 5-minute drive from Hanshan Temple and 7 minutes from Shantang Street. This luxury aparthotel is 5.9 mi (9.4 km) from Suzhou Museum and 6.1 mi (9.9 km) from Humble Administrator's Garden. Make yourself at home in one of the 215 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Cleaning and safety practices
- Property uses a professional cleaning service
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
Important information
You need to know
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- The property is professionally cleaned.
- Contactless check-out is available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- This property is professionally cleaned
Minimal age
Optional fees
- Fee for buffet breakfast: approximately CNY 68 per person
- Airport shuttle fee: CNY 650 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Japanese
English
Chinese (Mandarin)
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
other
Elevator
Concierge services
Gift shops or newsstand
Airport transportation (surcharge)
Coffee/tea in common areas
Breakfast available (surcharge)
Laundry facilities
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Business center
Porter/bellhop
Express check-out
Express check-in
Free wired internet
Number of restaurants - 1
Number of meeting rooms - 1
Free self parking
Number of bars/lounges - 1
Newspapers in lobby (surcharge)
Water dispenser
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
