Smiling Hotel

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Located in Siem Reap, Smiling Hotel is connected to the convention center, within a 5-minute drive of Palm Container Night Market and Siem Reap Royal Residence. This family-friendly hotel is 2 mi (3.2 km) from Old Market Area and 2.1 mi (3.4 km) from Pub Street. Treat yourself to a stay in one of the 236 individually decorated guestrooms, featuring fireplaces and LCD televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Siem Reap? This hotel has 3531 square feet (328 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a bus station shuttle.

You need to know

• Pool access available from 10:00 AM to 10:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 9 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• A car is recommended for transportation to and from this property.
• Free in-room WiFi has a 3-device limit.
• Contactless check-out is available.

Special Instructions

This property offers transfers from the airport and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 15 years old
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Minimal age

18

Optional fees

• Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
• Airport shuttle fee per child: USD 40 (one-way), (from 6 to 12 years old)
• Late check-out fee: 50 percent of room rate (subject to availability)
• A kitchen/kitchenette is available for an additional fee
• Rollaway bed fee: USD 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Khmer

Vietnamese

Thai

English

Chinese (Mandarin)