Sheraton Hanoi Hotel

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A stay at Sheraton Hanoi Hotel places you in the heart of Hanoi, within a 5-minute drive of Ho Chi Minh Mausoleum and Dong Xuan Market. This family-friendly hotel is 2.4 mi (3.8 km) from Quan Chuong Gate and 2.8 mi (4.6 km) from Thang Long Water Puppet Theatre. Treat yourself to a stay in one of the 299 guestrooms, featuring fireplaces. Your room comes with a Select Comfort bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks. Featured amenities include limo/town car service, a computer station, and express check-in. Planning an event in Hanoi? This hotel has 14854 square feet (1380 square meters) of space consisting of a conference center and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

You need to know

• Pool access available from 6:00 AM to 7:00 PM.
• Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• A car is recommended for transportation to and from this property.
• Free in-room WiFi has a 3-device limit.
• Parking height restrictions apply.

Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Club Lounge]. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• This property uses wind and solar energy, plus eco-friendly cleaning products
• Safety features at this property include a smoke detector
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately USD 25 for adults and USD 12.5 for children
• Airport shuttle fee: USD 120 per vehicle (roundtrip, maximum occupancy 8)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: USD 35.31 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Vietnamese

Korean

Japanese

English

Chinese (Mandarin)

Dutch