Sheraton Grand Macao

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When you stay at Sheraton Grand Macao in Cotai, you'll be connected to the convention center, within a 5-minute drive of Cotai Strip and Cotai Arena. This luxury hotel is 1.1 mi (1.8 km) from The Grand Canal Shoppes. Make yourself at home in one of the 4001 guestrooms featuring iPod docking stations and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Cotai? This hotel has 267827 square feet (24882 square meters) of space consisting of a conference center and 13 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.

Property Alerts

You'll be asked to pay the following charges at the property:

• Deposit: MOP 1000 per night

We have included all charges provided to us by the property.

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Special Instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests booking Club Room types at this property are granted Club access for the number of adults on the reservation. Additional adults and children over age 3 are charged access fees.
• Guests age 13 and older will be considered adults.

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately MOP 198 for adults and MOP 108 for children
• Self parking fee: MOP 300.00 per day
• Rollaway bed fee: MOP 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Portuguese

Korean

Chinese (Cantonese)

Japanese

Filipino

English

Chinese (Mandarin)

Indonesian