A stay at Shangri-La Guilin places you in the heart of Guilin, a 4-minute drive from Shan Lake and 5 minutes from Lijiang Folk Customs Garden. This 5-star hotel is 1.6 mi (2.5 km) from Wanda Plaza Diecai Guilin and 1.6 mi (2.6 km) from Mulong Lake. Make yourself at home in one of the 439 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless Internet access is complimentary, while 37-inch LCD televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, limo/town car service, and express check-in. Free self parking is available onsite.

You need to know

• The seasonal pool will be open from June to September.
• Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Special Instructions

Front desk staff will greet guests on arrival. Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The listed child breakfast fee applies to guests age 11 and younger.

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately CNY 128 for adults and CNY 128 for children
• Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English