Serena Village

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Located in Punta Cana (Verón), Serena Village is within a 15-minute drive of Downtown Punta Cana and Cabeza de Toro Beach. This beach hotel is 6.6 mi (10.6 km) from Bavaro Beach and 11.1 mi (17.9 km) from Juanillo Beach. Treat yourself to a stay in one of the 16 individually furnished guestrooms, featuring private pools. Your room comes with a Tempur-Pedic bed. Rooms have private balconies. Kitchens are outfitted with full-sized refrigerators/freezers and ovens. Wired and wireless internet access is available (surcharge). Featured amenities include express check-out, multilingual staff, and an elevator. This hotel has 4 meeting rooms available for events. A shuttle from the hotel to the airport is provided for a surcharge (available on request), and free self parking is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property:

• Breakage deposit: USD 100 per stay
• A damage deposit of USD 100 will be collected before check-in.
• Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

• Pool access available from 9:00 AM to 8:00 PM.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• A car is recommended for transportation to and from this property.
• The property is professionally cleaned.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve rollaway/extra beds
• This property accepts credit cards and cash
• Parties and events are allowed on site
• Long-term renters welcome
• Safety features at this property include a fire extinguisher and a security system
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property charges consumption-based electricity fees.

Minimal age

18

Optional fees

• Fee for in-room wireless internet: USD 10 per day (rates may vary)
• Fee for in-room wired internet: USD 10 per day (rates may vary)
• Airport shuttle fee: USD 25 per room
• Airport shuttle fee per child: USD 25 (up to 17 years old)
• Early check-in fee: USD 50 (subject to availability)
• Late check-in fee: USD 50 for check-in between 7:00 PM and 10:00 PM
• Late check-out fee: USD 50 (subject to availability)
• Rollaway bed fee: USD 10.0 per day
• Electricity fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Portuguese

English

Italian

Spanish