Sanctuary Lakes Fauna Retreat
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Hotel Description
Located in Hervey Bay (Urangan), Sanctuary Lakes Fauna Retreat is within a 15-minute walk of Urangan Pier and Hervey Bay Botanic Garden. This aparthotel is 0.3 mi (0.5 km) from Esplanade and 1.1 mi (1.8 km) from Reefworld Aquarium. Treat yourself to a stay in one of the 36 individually decorated guestrooms, featuring indoor private spa tubs. Rooms have private patios. Kitchenettes are outfitted with refrigerators, stovetops, and microwaves. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Featured amenities include express check-in, express check-out, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Important information
You need to know
- Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Alcohol is not served at this property.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
Special Instructions
The front desk is open daily from 8:00 AM - 5:00 PM. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Onsite parties or group events are strictly prohibited
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, window guards, and outdoor lighting
- This property is professionally cleaned
Minimal age
18
Optional fees
- Credit card charges are subject to a surcharge of 1.68 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Chinese (Mandarin)
Important information
You need to know:
- Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Alcohol is not served at this property.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
Special Instructions:
The front desk is open daily from 8:00 AM - 5:00 PM. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Onsite parties or group events are strictly prohibited
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, window guards, and outdoor lighting
- This property is professionally cleaned
Minimal age:
18
Optional fees:
- Credit card charges are subject to a surcharge of 1.68 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Chinese (Mandarin)
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Hotel Description
Located in Hervey Bay (Urangan), Sanctuary Lakes Fauna Retreat is within a 15-minute walk of Urangan Pier and Hervey Bay Botanic Garden. This aparthotel is 0.3 mi (0.5 km) from Esplanade and 1.1 mi (1.8 km) from Reefworld Aquarium. Treat yourself to a stay in one of the 36 individually decorated guestrooms, featuring indoor private spa tubs. Rooms have private patios. Kitchenettes are outfitted with refrigerators, stovetops, and microwaves. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Featured amenities include express check-in, express check-out, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No elevators
No alcohol served onsite
Events/parties not allowed
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property uses a professional cleaning service
- Property is cleaned with disinfectant
- Social distancing measures are in place
- Contactless check-in is available
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
Important information
You need to know
- Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Alcohol is not served at this property.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Onsite parties or group events are strictly prohibited
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, window guards, and outdoor lighting
- This property is professionally cleaned
Minimal age
Optional fees
- Credit card charges are subject to a surcharge of 1.68 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Chinese (Mandarin)
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
other
Airport transportation (surcharge)
Barbecue grill(s)
Laundry facilities
Garden
Library
Picnic area
Front desk (limited hours)
Express check-out
Express check-in
Grocery/convenience store
Number of outdoor pools - 1
Snack bar/deli
Free self parking
Pool sun loungers
Terrace
Wheelchair accessible – no
