Rusacks St Andrews
9.4

Exceptional

343 Guest reviews

9.4
Exceptional
343 Verified Reviews
Read all reviews
Cleanliness9.6/10
Service9.6/10
Comfort9.6/10
Condition9.4/10
Amenities9.2/10

Pilmour Links, St. Andrews, United Kingdom. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Banquet facilities
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Hotel Description

When you stay at Rusacks St Andrews in St. Andrews, you'll be next to a golf course, just steps from University of St. Andrews and Old Course at St Andrews. This golf hotel is 1 mi (1.7 km) from St. Andrews Links and 0.1 mi (0.2 km) from St Andrews - Jubilee Course. Make yourself at home in one of the 123 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Hotel policies

Green Tourism Program

LGBTQ friendly

Professional property host/manager

Pets allowed

Only dogs are allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: Anytime
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Essential workers only - NO

Important information

You need to know
  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, onsite parking, and high chair
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
  • Valet parking fee: GBP 35 per day
  • Pet fee: GBP 35 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Czech

Russian

Lithuanian

English

Italian

Polish

French

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Gym

Entertainment

Non-smoking

Banquet facilities

Accessible facilities

Other

Elevator

Concierge services

Coffee/tea in common areas

Library

Free breakfast

Multilingual staff

24-hour front desk

Wedding services

Number of restaurants - 2

Valet parking (surcharge)

Rooftop terrace

Number of bars/lounges - 2

Terrace

Proposal/romance packages available

Banquet hall

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Wheelchair-accessible registration desk

Wheelchair-accessible on-site restaurant

Wheelchair-accessible lounge

Food and water bowls

Bicycle parking available

Bicycle tour information

Well-lit path to entrance

Hotel reviews

9.4
Exceptional343 Verified Reviews
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Cleanliness9.6/10
Service9.6/10
Comfort9.6/10
Condition9.4/10
Amenities9.2/10
6/10
Fair
Catherine, 15 Apr 2025
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Property was taken from my room during a room transfer and disappeared. We contacted the hotel twice and they did not respond. When we tried to follow up we were hung up on before anyone actually said hello. I assume they think we are out of town and the best way to deal with it is to ignore it. It was simple inquiry, we weren’t asking for anything. Also noticed they overcharged me for a bottle of wine by £20.

10/10
Exceptional
Robert, 08 Apr 2025
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Five Star all the way. Staff went above and beyond on all requests.

10/10
Exceptional
Jefffey, 07 Apr 2025
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This is our third visit and it was nothing less than spectacular. The hotel and amenities are top-notch, the staff and customer service is second to none. The complementary breakfast is outstanding and the restaurants and pub are fantastic. The location cannot be beat. I can’t say enough positive things about each individual staff member who is beyond courteous, kind, and friendly. I cannot wait to return once again.

10/10
Exceptional
Shana, 04 Apr 2025
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Hotel is beautiful and a bucket list for my husband. We had a view of the 18th hole and the ocean. Dinner at 18 was delicious. Thank you for a great vacation!

10/10
Exceptional
Dori, 04 Apr 2025
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The Rusacks is the absolute best place to stay in St Andrews

10/10
Exceptional
jelica, 03 Apr 2025
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This is a charming property with excellent service! Love it!

10/10
Exceptional
Christina, 29 Mar 2025
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Good location. Got a balcony room facing Old Course and really enjoyed the stunning view. Breakfast during weekend was very slow and crowded. Weekday breakfasts were much more enjoyable. Gym is small. Room is decent size but somehow the bed is way too close to the closet that we couldn't even open the doors. Every elegant Scottish hotel.

10/10
Exceptional
Brooke, 29 Mar 2025
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This is hotel is an old world absolutely beautiful hotel with the kindest staff and the most delicious breakfast each morning. I really cannot say enough wonderful things. My 18 year-old daughter and I loved this hotel.

8/10
Excellent
EDWINA, 17 Mar 2025
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Great

10/10
Exceptional
Michael, 06 Mar 2025
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Perfect to holf location.History.

10/10
Exceptional
Philip, 28 Feb 2025
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Iconic and well placed. Weird smell in hall and room closets.

8/10
Excellent
Alexander, 27 Feb 2025
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Very good overall. Shower temperatures need to be able to be set warmer and stronger.

10/10
Exceptional
Heather, 03 Feb 2025
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Excellent weekend stay

Thoroughly enjoyed our 2 nights stay. Staff very friendly, room very spacious, views over Old Course fantastic and first class breakfasts.

6/10
Fair
Linda, 21 Jan 2025
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The hotel is beautiful but I had some issues. I made contact with the hotel to make them aware and received an apology. I was not happy with something said at check-in, my shower handle came off and wardrobe door handle too. These were not fixed. The noise from upstairs, fridge and people banging on the hall way door prevented me sleeping. I had issues ordering breakfast due to a lack of menu in the room and reception not knowing what I could have. My room was lovely other than what I mentioned above, the majority of the staff were friendly and the food good. I loved the smell of the coal fire every time I went to the reception area! I just expected better from a 5 star hotel. I would not return at full price as I don’t trust that I wouldn’t have a similar experience.

10/10
Exceptional
Adrian, 21 Jan 2025
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This place was absolutely beautiful. The rooms are stunning an the beds are so comfortable

8/10
Excellent
Neil, 19 Jan 2025
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Lovely hotel & staff, the hotel and bedrooms are full of character.

10/10
Exceptional
Richard, 19 Jan 2025
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None

10/10
Exceptional
Cory, 01 Jan 2025
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Hotel was great and staff and amenities superb

10/10
Exceptional
WILLIAM, 31 Dec 2024
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Holiday season 2 night break

Wonderful

10/10
Exceptional
Natalie, 16 Dec 2024
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Loved our stay at the Rusacks. Thr room was beautiful and spacious with amazing views over the golf course and beach. Could relax in our room for hours. I had the most comfortable sleep even the pillows were a dream. The staff were all friendly, polite and welcoming. Would highly recommend going at Christmastime. The location is ideal close to the beach and the town. Thank you for a wonderful stay

10/10
Exceptional
Kathryn, 08 Dec 2024
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Amazing staff!

I brought my husband here for his birthday and to play at St Andrew’s. The team at Rusacks made it such a memorable stay for us. They were very warm and welcoming from the offset and gave us a tour of facilities and a walk through of the grounds. They even had great quality clubs to lend him for his game. We were treated with a bottle of champagne to celebrate and a bag of treats for our pup. The room was beautiful with a great view of the old course. My husband was a big fan of the man sized towels and robes which many hotels miss out on. 5/5 would stay again thanks to the great team there!

10/10
Exceptional
James, 02 Nov 2024
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Great Location and Property

Great location in one of the most picturesque villages in Scotland. The 18th hole is just outside the back door and the road hole is right there too. Great for a peaceful early morning walk, even if you aren't a golfer. The stroll down the street along water to the ancient cathedral is a beautiful walk as well. Overall the food, location and room were first rate and some of the best accommodations we had in our week in Scotland.

10/10
Exceptional
Terri, 30 Oct 2024
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Wonderful hotel!

My family and I loved our stay here! The rooms were so beautiful and the views we had of the golf course were lovely, perfect for the golfers in our family! The staff were very friendly and were always ready to help us or answer any questions we had. We had a wonderful time!

8/10
Excellent
Margaret, 13 Oct 2024
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We had no hot water but the staff could not have been nicer and moved us to a lovely room.

10/10
Exceptional
Sara, 11 Oct 2024
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Loved this Hotel . Great location friendly staff beautiful room

10/10
Exceptional
John, 09 Oct 2024
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One of the best

Truly one of the best hotel stays. Our room was great with views over the 18th fairway of the Old Course at St Andrews. Staff were super friendly and helpful. A real golfers paradise.

8/10
Excellent
Felipe, 08 Oct 2024
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Excellent hotel and location Quite pricey for the size room and slightly low service level.

4/10
Poor
Brendon, 02 Oct 2024
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This was a special event for my wifes birthday. It didn't feel at all special, birthday requests were ignored. The room was overlooking a service yard, bins and bottle noise was bad. However we were in an old part of the hotel. The room was very cold and the sound insulation was non existent. The staff however enthusiastic were all teenagers and there seems to be little senior management. On our arrival, we asked if it was necessary to book the restaurant, the reply was it was not. We arrived at 20, 00 and they said to come back at 8.45pm, when we did we were told the kitchen was closed. After some discsions, we were shown a table, we were served 21.30. My worst experience was the car valet, 35 per night, but my beautiful Bentley whizzed passed passed me twicet outside the hotel at speed, i crossed to the other sidebodbthe road and he sped past me, before being left on a zebra crossing on the zig zag lines ( an arrestable office). This was a 550 GBP per night room, it fell very short of all of my expectations. Old Course or Fairmont, both of which i have stayed before, better all-round and much better value. For info, I am a very frequent traveller, I almost never post reviews, but this location needs to be highlighted on this occasion. Poor show.

10/10
Exceptional
Ruth Marie, 28 Sep 2024
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This has to be the place to stay in St Andrews. Our room was extremely comfortable and overlooked the 18th fairway. Lots of shopping, dining, and cocktail options nearby. Breakfast was superb.

10/10
Exceptional
Gail, 25 Sep 2024
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Rusacks is a luxury hotel on the 18th green of the Old Course facing the West Sands beach. We were pleasantly surprised at checkin with a grade to a 2 queen room with a sitting area with the best view of both the golf course and the water in the older part of the resort. The staff was exceptionally helpful in making reservations for meals, tee times, and airport transfers. In addition, the free amenities included snacks, bottled water (still and sparkling) coffee, tea, and juice. The friendly staff also gave us free ball markers. It was a perfect stay.

10/10
Exceptional
Susan, 12 Sep 2024
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Very unique hotel- it’s not a 5 star- but maybe in 1800s it was. I liked the quirkiness. Staff were very nice! Overall- great stay. Possibly communicate private functions. We chose this hotel because we wanted to dine on rooftop. Ooops- private function closed!

10/10
Exceptional
Cynthia, 06 Sep 2024
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The property is in the perfect location and the front desk staff made the stay even more amazing. We would definitely return and I would have given it five stars on every level if it didn't ten minutes to get hot water (not eco-friendly) or having dirty plates both mornings during breakfast. Everything else was exceptional!

8/10
Excellent
Margaret, 02 Sep 2024
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Lovely stay. Comfortable room and bed. One issue was the blinds were not fully functional and needed repair. And the inability to plug in the coffee tea equipment in a convenient spot was frustrating. I understand it’s an older building but the furniture should be set up and chosen so that you don’t need to move furniture or rearrange the desk to make coffee! Charming property but I would go for a larger room next time! Great staff. Thank you!

10/10
Exceptional
Terrence, 27 Aug 2024
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Classic room.

10/10
Exceptional
Abigail, 22 Jul 2024
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Wonderful Stay

Our whole stay was amazing. Hotel was beautiful and they have kept the history of the hotel well maintained. The moment we checked in everyone was so kind and helpful and the concierge was also extremely kind! Definitely the best

10/10
Exceptional
Jefffey, 08 Jul 2024
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Amazing property. Everything was great, staff, food, view of the old course. We loved it and can’t wait to get back.

8/10
Excellent
Angela, 06 Jul 2024
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Breathtaking views, friendly staff, clean rooms...really enjoyed our stay!

10/10
Exceptional
Hugh, 08 Jun 2024
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Rusacks is an excellent in a perfect location in terms of access to St Andrews town and The Old Course. Highly recommended.

10/10
Exceptional
Jonathan, 18 May 2024
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This is one of the most enjoyable stays I have ever had at a hotel. Beautiful common areas, incredibly comfortable accommodations and a staff that has been superbly trained in the art of SERVICE.

10/10
Exceptional
Shirley, 10 May 2024
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Great staff!...beautiful place

6/10
Fair
Wyatt, 20 Apr 2024
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Very disappointed in the shower in my room. Never had water and unable to shower.

10/10
Exceptional
LAURA, 12 Apr 2024
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Gorgeous hotel. Superb location . Staff went above & beyond

10/10
Exceptional
James Ivey Beatty, 07 Apr 2024
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Parking not so accommodating to guests unless you do the valet which is very costly.

10/10
Exceptional
Anne, 03 Apr 2024
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Wonderful

Wonderful hotel, staff are delightful and welcoming, nothing too much trouble, hotel is beautiful with excellent views of the beach and close to all amenities. Food was excellent too, only thing I would say is they should serve the avocado at room temperature before adding to toast with poached egg for breakfast however, aside from that, can’t fault the place and would highly recommend 👌

10/10
Exceptional
Kim, 30 Mar 2024
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This was our first time staying at the property and from the moment we arrived at reception. The concierge took us to our room and showed us around. The room was comfortable and very well presented, with great amenities like coffee machine and ropes available. We had a pre dinner drink at the 18th Bar and Restaurant and dined locally at the Haar. In the morning we had a perfect seat overlooking the 18th and beach view. Friendly and welcoming staff, with great facilities. Really good location for walking around the town centre.

10/10
Exceptional
Galia, 28 Mar 2024
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This is a fabulous property!! The hotel is absolutely gorgeous and luxurious. The rooms are decorated beautifully with very comfortable beds. The bathroom was sparkling clean. The food options were great. We had dinner and breakfast next morning and both meals were delicious. The staff was super friendly and went out of their way to give us recommendations for things to do/see and to show us how to get places! I highly recommend this hotel and hope to be back for a longer visit!

10/10
Exceptional
Jocelyn, 18 Mar 2024
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Fab hotel in a great location

10/10
Exceptional
Kristin, 27 Feb 2024
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Rusacks was one of my favorite ever hotel experiences! Stunning property overlooking the 18th green and the ocean, easy walk to ruins, shops, restaurants, the University buildings, EXCEPTIONAL staff, 3 wonderful restaurants, impeccable rooms, super classical yet totally new and updated inside, just a PERFECT 10!!!! I miss it already!!!!

10/10
Exceptional
Dany, 22 Feb 2024
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Fantastic hotel and staff, friendly, professional, helpful. Because of them I managed to play at the Old Course (I’m from Canada, I didn’t know golf would be available this time of year… they gave me the idea and helped me make it happen!) The atmosphere was great, it seemed like all guests were having a good time. The “One Under” pub downstairs was fantastic… I had a great time thank you for everything guys!

4/10
Poor
sunny, 22 Feb 2024
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1- like other reviewers, I also experienced plumbing issues ( hot water delay) water not maintaining temperature. 2- As a global traveler, this was the smallest room I ever stayed in. 3- For breakfast, I felt like porridge was microwaved and pancakes were from Tesco. 4- breakfast service was attentive

10/10
Exceptional
Beth, 21 Feb 2024
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.

10/10
Exceptional
Robert, 21 Feb 2024
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Fantastic Hotel & Staff

Fantastic stay at Rusacks St Andrews. 10/10

10/10
Exceptional
RICHARD, 18 Feb 2024
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From start to finish, the staff in this hotel are very professional. Excellent food in all of the restaurants Great atmosphere Look forward to my next visit

4/10
Poor
Verified traveler, 11 Feb 2024
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Disappointing stay

First impressions of the hotel were good. There was a warm welcome and the decor is lovely. Unfortunately, we spent the first night in a warm room with no hot water. We were assured it would be fixed in the morning but no-one came. When we followed up, we asked to change rooms. We then ended up with hot water but a freezing room. It was a dreary weekend in St Andrews and we kept coming in from the rain hoping to get warmed up. It was unusually difficult. Service was mixed. For instance, the food at breakfast was lovely but on day one the table was set with dirty cutlery and on day two with cracked crockery. Overall, not what we were expecting.

10/10
Exceptional
Gail, 21 Jan 2024
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Wonderful stay - thank you

Fantastic stay. We were upgraded to a lovely balcony room with views of the 18th. Hotel is beautiful and service is excellent. My only suggestion would be to review the wine list in the Bridge. There are limited choices by the glass and those that are there are of a very similar style, particularly the whites. Thanks for a lovely stay

8/10
Excellent
Paul, 07 Jan 2024
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No hot water!

6/10
Fair
Verified traveler, 30 Dec 2023
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Shocking kitchen service

Unfortunately a very poor experience. Having stayed at the Rusacks several times before this was booked for my father in laws 60th birthday. The rooms were nice and the meal we had at the rooftop restaurant was very good but the breakfasts both morning were an absolute shambles and the lack of communication from staff to guests was appalling. It was clear that lots of complaints were made to the hotel about breakfast service. On our first morning 4 breakfasts took 45 minutes to arrive and when they finally did 2 of the dishes were cold. It was never communicated to us why it took so long and we asked several times what was going on with no other answer other than “it’s on its way.” Morning 2 was even worse. It took over 70 minutes for our 4 cooked breakfasts to arrive. We asked several times what was going on and were given little to no answer. Repeatedly told it is being cooked and will be 4-5 minutes. We only ordered eggs, toast, sausage bacon and eggs. On morning 2, 2 of the breakfasts were wrong when served after over 70 minutes waiting and a massive hair was found on my wife’s eggs. This is the first time I have ever written a negative review in all the years of traveling however the management of the kitchen at the hotel, communication to the diners and generally the poor excuses given by the kitchen/manager were terrible. Overall a really poor experience and unlikely to return as it was a mess and you did not leave feeling satisfied.

10/10
Exceptional
Christoph, 20 Dec 2023
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Great hotel close to town centre and with amazing views over the golf course and West Sands

10/10
Exceptional
Nick, 15 Dec 2023
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Couldn’t fault it

Couldn’t fault it. Friendly team. Great breakfast. Perfect location for golf.

10/10
Exceptional
Kathy, 19 Nov 2023
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Great overnight in lovely hotel

Great overnight stay while visiting son in St Andrews. Staff were super helpful and polite. Room was beautiful. Chose the hotel as it is dog friendly and they certainly were. Would definitely stay again.

10/10
Exceptional
Timothy, 07 Nov 2023
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Rusacks is incredible. The staff were exceptionally accommodating and obviously catered to me as a golfer. My does not golf so I couldn't get a tee time set up as a single at The Old Course but they sent someone out to see how many people were in the queue and called me once I needed to head over to insure I could play. The rental clubs were newer Titleist with a Scotty Cameron putter! Bathroom had heated floors. The only hotel we stayed in during our trip that actually had a refrigerator in the room. Overall a tremendous experience and I will definitely be returning.

10/10
Exceptional
ryan, 06 Nov 2023
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Amazing location and views next to the old course and easy walk to pubs and restaurants. The breakfast was exceptional and staff was kind and responsive. First class.

6/10
Fair
Phil, 04 Nov 2023
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Disappointing

Poor check in, no welcome. No free wine as promised. Tiny bedroom and no upgrade even though hotel was empty and hotels.com gold promise. On the positive, good breakfast.

6/10
Fair
Constance, 29 Oct 2023
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I’ve long wanted to stay here - although sadly it didn’t really live up to expectations. Firstly got locked in bathroom, toilet seat broken, a/c not working, room not serviced until 5pm and a long wait for breakfast which was pretty mediocre when it arrived. The staff were all excellent and maybe the rooms in the new area are better but this certainly wasn’t 5 star in my opinion.

8/10
Excellent
Colin, 25 Oct 2023
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Well located property

10/10
Exceptional
Russell, 21 Oct 2023
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Outstanding hotel. Wonderful staff. Magnificent location. Great room. I couldn’t have asked for a better experience. The staff members were all so professional, eager to help, and focused on creating a great experience for their customers. Absolutely top-notch in every regard!

10/10
Exceptional
Angela-May, 19 Oct 2023
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Loved our stay here would come back instantly.

10/10
Exceptional
Maggie, 18 Oct 2023
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Luxurious accommodation with friendly staff. However, breakfast was like something from Fawlty Towers! Tea for 2 but no milk. Salt and pepper mills both empty. Husband's full breakfast came, was eaten and cleared away and still no sight of mine. Couple at next table and single man both waited over an hour for their breakfast. My scambled egg with smoked salmon eventually arrived an hour after ordering. Anyway, view of golf course made up for it

10/10
Exceptional
koithara, 17 Oct 2023
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Excellent staff, excellent room, excellent food and excellent location. We thoroughly enjoyed our visit!

10/10
Exceptional
Lara, 13 Oct 2023
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Loved the beds and the room itself. It is very well decorated and had everything one could need. Staff were excellent at the front desk.

10/10
Exceptional
Ava, 21 Sep 2023
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The staff at Rusacks is warm and helpful. The hotel offers in my opinion the best food in St. Andrews and has the best pub, second to the Dunvegan of course.

10/10
Exceptional
Steven, 19 Sep 2023
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Great views!

8/10
Excellent
Bernie, 17 Sep 2023
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Shower stopped giving water after a few minutes, could not finish. Reported to management and learned another gentlemen on another floor had the same problem. They lost our car keys, after we valet parked. Had to alter golf plans as we were delayed few hours until they found them. Totally unacceptable for a property of this caliber.

10/10
Exceptional
Richard, 13 Sep 2023
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The staff is very professional and friendly. We checked in early which was nice. Room size is average unless you upgrade to a suite. Your paying for the name and location. There are better quality/value options in the immediate area. Kinnettles is one for certain.

10/10
Exceptional
Doug, 11 Sep 2023
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One of the best hotels I’ve ever stayed in. The price tag is very high but all accommodations in St. Andrews are expensive and this one was well worth the cost. The room was large, well designed & very comfortable. The bed was very comfortable. The bathroom was well designed. The staff was very hospitable and the whole property was very clean. Our room was ground level at the front of the property and we didn’t hear a peep from the road all night. The only minor “complaint” would be the parking situation is not great. Both of the lots you can park in were full at the time we arrived. I recommend just using the valet parking, which is £35. Pull right up on the curb out front and the concierge will take your car.

10/10
Exceptional
RICHARD, 11 Sep 2023
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Property is old but very well maintained. Old course is right out the door!

8/10
Excellent
karen, 26 Aug 2023
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Room is lovely. Clean. On the ground floor. A bit noisy. Periodically during the night a machine would come on and make a loud noise that woke both myself and my husband.

10/10
Exceptional
Kathy, 26 Aug 2023
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The hotel is the perfect location to explore St. Andrews and the world of golf.

10/10
Exceptional
Susan, 18 Aug 2023
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Great hotel

Well situated, close to the golf course, beach, bars and restaurants and shops. Very pleasant and efficient staff. Very nice room.

10/10
Exceptional
Susan, 17 Aug 2023
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Good hotel

Great situation in St Andrews, close to the golf course, shops, bars and restaurants and shops. Very pleasant and efficient staff. Nice room.

8/10
Excellent
Erwin, 08 Aug 2023
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Great property, but my room overlooked roof equipment

10/10
Exceptional
Robert, 28 Jul 2023
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Didn’t like the fact that my room didn’t look have a chair and table to work on

6/10
Fair
Michael, 27 Jul 2023
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Not sure when booking thru Expedia if the hotel finds the worst rooms. Our room was tiny with barely room for the 2 suitcases. The bed was double size and lumpy making for very uncomfortable sleeps. This maybe a UK thing too. The property was beautiful however and public areas generous. We ate in all 3 restaurants and they were superb. The reception, concierge and service people were fantastic

10/10
Exceptional
Patrick, 11 Jul 2023
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Remy saved the day for dinner and Erin along with the entire crew in the restaurant are amazing! Thank you! I will be back and only stay here!

10/10
Exceptional
Mary, 27 Jun 2023
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Amazing Stay

I had an amazing stay. All staff personnel were very friendly and accomodating, especially the young man at the bridge restaurant (June 25/26). There was a mixup on my part with lunch reservations and he immediately helped us out. Rooms were beautiful.

10/10
Exceptional
Brian, 23 Jun 2023
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Excellent location and service

10/10
Exceptional
G, 19 Jun 2023
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Excellent location and customer service. Staff are really nice and friendly. They want to help you and ensure your stay is perfect. We had a great time and really enjoyed the Rusacks experience. We dined in all three restaurants/bars. Great options from formal to non formal dining. Of course, you also have the terrific views of the 1st and 18th holes - Old Course. All viewable, even if you do not get a links room. First class service and hotel. Will return.

8/10
Excellent
Ian, 10 Jun 2023
expedia-logo-v2.pngTraveller

Fantastic location. Staff very eager to be helpful and always courteous. Hotel room, small and had no lift access to the floor where our room was

10/10
Exceptional
Paul, 07 Jun 2023
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Great property. Great staff. Great location. Historic hotel done right.

10/10
Exceptional
David, 29 May 2023
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Excellent staff that is clearly friendly and well trained. Golfer or not, the terrific view of the Old Course from the rooms and 4th floor bar are quite memorable.

8/10
Excellent
John, 28 May 2023
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Great location, fabulous hotel service. Great view from restaurants and lots of fun cheering golfers finishing on 18. Disappointing Bar drinks, options and service on that deck bar. Still view made it a 4.5!!! Must place to visit!

10/10
Exceptional
Ronald, 28 May 2023
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Especially if your a golfer this is right on the 18th hole of St Andrews. The rooms are great the staff and service is even better. If you have time make a reservation at the restaurant 18. It’s on the rooftop of the hotel and oversees the entire course. You will not be disappointed!⛳️🏌️‍♂️

10/10
Exceptional
Ro, 19 May 2023
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Evrything about the hotel went far beyond expectations. We got upgraded to a room with a splendid view of the Old Course. Spent hours in awe of the view. Staff was aslo super friendly and the whole experience was awesome

10/10
Exceptional
John, 18 May 2023
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Classic decore, first class service especially from concierge Gordon Jackson!

10/10
Exceptional
MATTHEW, 14 May 2023
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There is no substitute

Great location, friendly staff, great food, very comfortable rooms. We’ve stayed here many times and will continue to do so.

10/10
Exceptional
Julia, 04 May 2023
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A fabulous stay

Fabulous room. Check in was warm and quick! Everyone we had an interaction was pleasant and informative.

10/10
Exceptional
Donald, 04 May 2023
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A wonderful place to stay. Beautifully presented and staff are very accomodating.

10/10
Exceptional
Rodrigo, 03 May 2023
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Great location, good dinning, friendly staff.

10/10
Exceptional
Sarah, 01 May 2023
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Great location. Staff very friendly and attentive. Clean and comfortable room.

10/10
Exceptional
Cheri, 30 Apr 2023
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They recently renovated this hotel. The staff is friendly and welcoming. The decor has an old feel but is newly appointed. The location is perfect. A quick walk to the clubhouse or a 10 min walk down to the heart of St. Andrews. I look forward to staying here again.

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