Royal Decameron Mompiche - All Inclusive

8.4

Excellent

166 Guest reviews

8.4

Excellent

166 Verified Reviews

Read all reviews

Cleanliness9.0/10

Service8.2/10

Comfort9.4/10

Condition9.2/10

location8.4/10

Neighborhood8.2/10

Amenities7.8/10

Excellent place

The beach and surrounding areas were beautiful. The property itself was disappointing overall, the facilities were very restrictive and closed pools and beach access at 5pm. Food was okay, nothing bad but nothing exciting either.

The good was of a very good standard generally. The pools are nice, access to the island is great. Could do with some signage up to inform why access to the beach across the front of the resort is not accessible.

Food was no good. Seems it was prepared early for multiple seatings. Wifi was horribly unacceptable

Beautiful beach it needs some renovations however I would recommend for relaxation

Loved the entertainment staff specially Queen and Baby

The property itself is very nice but the staff, specially in de dinning area is terrible, the options in the buffet are really limited and they use the cheapest drinks to prepare the cocktails. I had the opportunity to visit other hotels from Decameron and this is below the rest. Next change I would rather go to punta sal where the service is excellent.

Disponibilidad de la habitación al llegar tuvimos que esperar hasta las 17horas para hacer uso de la misma

Need to have more drinks poor selection other than that good service

Super stay, Cold Pools

All was lovely, staff was great, attentive and helpful. The rooms were spacious and had lovely ocean views. Only concern was even the ‘heated’ pool was chilly! Children playing in pool had to cut pool time short because of chattering teeth! This was Case each of three days in October we were there.

Unfriendly

Disappointed with the checking in procedure. It was burecratic, boarderline with interrogation very unpleasant. The rooms not too clean and there was no free wifi.

My stay in Decameron was very good so only I have somting to say about of licores that is not good licores I spect mor

Have to come back!

Great experience, beautiful place. Have to come back!!

A very nice all-inclusive resort

We had a lovely, relaxing time at this resort. One drawback was that very few of the staff spoke English, which we did not expect, but which was panic-inducing when I thought that one of my children had been injured while para-sailing. It would be nice if staff with multiple language skills could be somehow identified by their ID or some other means. The activities staff were especially courteous and engaging; they became our go-to contacts when our (pretty good) Spanish did not suffice. We rented a car to drive from Quito to the resort. We would caution urban US drivers to be prepared for a new experience including but not limited to: mountain driving (lots of switchbacks), a fair amount of road construction near the coast including sections of road missing but not always blocked off, slow zones and speed bumps in rural areas where villages front the road, and, lots of livestock. We obeyed the speed limit signs, gave local drivers the right of way, exercised caution and patience, and got the hang of things quickly. We would not recommend making this drive at night if you are not from the area.

Great hotel with awesome ocean views

Ocean views are great. Nice pools and private island make this place a unique experience. Friendly and helpful staff. Buffet food is OK, it could be improved a little bit. Oriental specialty restaurant was really good. Overall a great place and will definitely return.

Nice weekend

We spent a weekend relaxing funny t with many activities

Amazing view, comfortable rooms, poor food quality

The hotel is located in a beautiful place, stunning landscape, breathtaking views from most of the rooms. Rooms are very comfortable and big enough to accommodate a family. Be aware that half of the rooms are located at the top of the hill so you should be climbing lots of steps to get to the room, unless you get it from unit 17 to unit 20, which are very accessible and closer to the pools and the main restaurant. If you travel with children or elderly you must book in these units and in the ground floor. Facilities are excellent, several pools. The only problem was that the food, very dissapointing. They offer a lot of options in the buffet and the quality of the products are good but the food preparation and the seasoning is very mediocre, most of the them were awful. Desserts are disgusting. They have 3 restaurants where you can book your dinner at 7am each morning. I could eat in all of them and I the problem was the same. In the Japanese/Thai the sushi was ok and the coconut shrimp wok was nice. In the Seafood we didn´t like anything. The Italian was the better one: the grilled salmon was the better dish of my 4 night-stay, the seafood spaghetti and the paella were good. And the desserts were very nice: Creme Brulee and pears in red wine. They should offer less options and focus on the seasoning. The snack is much better than the meals. The unlimited beverages and drinks were ok. It´s a family and school trip hotel, avoid it if you want a romantic getaway!.

Nice view of beach

Excellent experience except the hotel needs golf carts to take visors from one place of hotel to another

Far exceeded our expectations

My wife uses a wheelchair and this resort is well-designed for this. High quality and variety of food, best possible climate, no insects, very comfortable room, and plenty of entertainment.

Nice Hotel On the Beach

Very nice - total accommodations, food, room and beach very pleasing .

I love Ecuador

I love it

Really interesting design, like Mayan temple. Because of the geography, probably 75% or better of the rooms have an ocean view. All appear to have a good sized deck or ground level patio. Rock outcropping adds a nice touch. For an all-inclusive resort, reasonable prices. Food was mostly just OK, but again for the price a value. I would not come here if you have a medical condition. Doctor on staff, but you are hours away from a town with a reasonable hospital or dentist. If you need a recommendation, don't expect staff to know anything about the area, most we spoke with were not from the area. Don't expect any help from the staff. First day at this all-inclusive resort may seem like a series of orders and reprimands from staff if you are used to standard hotel approach. You may just want to check in and move in at your own pace, but no. You'll be sent back to re-park your car backing in, which is supposed to help during a tsunami, but makes it difficult to unpack as parts of the lot abut a hill. Then you'll have to round up the whole family to be issued our arm bracelets (families are not trusted to do this themselves, although they head count your party at two vehicle check points on the way in). Although the access roads are not posted as such, they are only for hotel vehicles. If you use them, you'll learn this quickly. Made unpacking a pain. Better to just go along with the standard practice of letting them move your bags. If you need a little time to repack the car after a long drive, suggest you park outside the main gate to do this ahead of time. You'll be told if you want to eat at a specialty place to make reservations at the lobby area at 8 AM promptly. Would have been nice if they had alerted us to the snack bar, which is open when the other restaurants are not. Despite rough first day, good location/facilities/value.

I like the place but the only think i did not like , it was the food, the hot food was cold

Great value. Huge rooms.

We had a great time at Decameron. The rooms were huge, the buffet was very good. Its nice to have unlimited food/drinks. Lots of activities to do.

All inclusive, too many rules

Okay, too many rules and regs. Nice place, but... Can't eat here tonight need to book here 24 hours in advance. Sorry CANT come to this bar tonight, PRIVATE FUNCTION?! One would find it very difficult to get drunk on the watered down drinks. Apart from that very pretty place, Internet costs $5 an hour and you have to go to the reception... Typical expensive hotels seem to fleece till the end ;)

Beautiful place

One of the best beaches in the world. Will never go anywhere else.

best hotel in the area!

Really Nice facilities and yes it is the best hotel in the area I believe. Only that service still lacks a little experience and courtesy. I guess is because is a fairly new hotel but they should train personnel a little more. other than that is great and would definitely recommend it

Great for couples

The variety of the food is absolutely wonderful! The breakfast and lunch buffet changes daily. Im not certain but pretty sure dinner changes as well. There are 3 great restaurants you need to make reservations for. The best of these was Miso. 5 pools and 3 hot tubs, you can always find a place to relax that suits your mood. All are accompanied by poolside bars with friendly and attentive bartenders. Our room was right on top of the beach. The sound of the ocean could be heard even with the patio door closed which for me was great for sleeping. Spacious and clean very nice and comfortable king sized bed. Two closets and a safe. At 10pm each night they have Las Vegas style shows. With audience participation it was very funny and a great way to kill time before the Discoteque (Night Club) opens. From 11pm until 2am this is the place to be if you like to drink and dance to a good variety of Latin and American music. The DJ also takes requests! The private island beach is one of a kind. You can walk along the beach with the palm tree forest and see many forms of sea life. Turtles, sand crabs, muscles, sea birds etc. You can surf, boogie board even para-sail!! Also you can take a boat tour around the island, ride horses, play soccer or volley ball! On the island and by the main pool each morning they have aerobics. Board games, billiards and even a movie theater that plays 3 different movies per day. Overall a great place to visit with that special someone!

It was the best vacation so far, the staff was terrific, special thanks to Jonathan (trainer) and his team, the food was sooo delicious and the rooms very clean. We can not waite to book another vacation with Decameron Co.

Great hotel

It was awesome and I would highly recommend it to anyone: families, couples, retired...it was truly all inclusive and very relaxing!

Enjoyable experience

Nice hotel. Tons of food. Beware of jelly fish. Nice pools and new installations. It is more for couples and family.

beautiful property

I was disappointed that a resort designed for tourism was not accomodating to english speaking visitors. The resort and property was beautiful, clean and enjoyable. The drinks and food were not anything special. My wife and I still felt it was a great deal for the price and compared to the other top hotels in Ecuador, it out shines them all.

Good for families

The hotel in general is very nice, big pool, good beach, free snacks and cocktails. People is very friendly, you feel like home. Room size is OK for a small family (2 adult, 2 children).

Enjoyed, but quite a bit of limitations

The hotel itself was clean and well kept, but there were a few annoying rules that were not advertised. The first, is that if you arrive early (before 3pm) check in time, you can't even be seen around the property without someone telling you to go back to the lobby. Can't even take a walk around the beach, which should be public property because they will kick you out. Now I understand not being able to use the facilities or eat/drink, but really? can't even walk around? that to me was a little ridiculous. Also, you can't use any of the jacuzzi areas if it's raining, which it was during our entire stay. Not even if its a little rain or drizzle... they will sure kick you out as well. Another stupid rule that will make reconsider my stay here again is that you can't make a dinner reservation for a la carte restaurants until your second night. Don't know why but they won't let you. You also have to make a ridiculous long line since 8am to even attempt at getting a dinner reservation. There is absolutely no accomodations if you want to check in earlier or courtesies late check outs, because they will charge you 50% of the cost of the room. Last really annoying thing about this hotel is that all non-motorized sports are supposed to be included but guess what? THEY ARE NOT INCLUDED! snorkling and even just to get a surf board you had to pay a lot of money for. They had very limited activities and I think I rather try another all inclusive brand before choosing Decameron again.

Good memories!

It's a very comfortable place, as soon as you check in you go into relax mode and start enjoying the activities and sports they got for you or just chill by the beach or pool. The food was delicious too.

Would Def go Again.

Besides the long drive from Guayaquil to get there, I really have nothing bad to say about the place. I stayed for 4 days, 3 nights with my husband who is Ecuadorian. A good friend of his highly recommended the place. I def recommend making reservations at the 3 restaurants, we only ate at one of them because the first two nights they were all booked up, and to be honest we were a little late when making reservations. We liked the buffet style breakfast and lunch. Breakfast buffet is as good as any other, plenty to chose from from omelets/pancakes/waffles to more traditional meals like seco and ceviche. We drank Pina Coladas from just about every single bar on the resort, they were delish, finished them all. Resort itself was beautiful, lots of stairs, wouldnt recommend it for disabled people or families with little ones that depend on strollers. We found the staff to be very nice and helpful, this may be because my husband is a very talkative friendly Ecuadorian himself. We had a great time. . . def worth the low price we paid for an all inclusive resort!

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Inclusive Isolation

The Royal Decameron is difficult to get to, but in a way, that's a good thing! It's off the beaten path, so is isolated and peaceful. From their beaches, you can hardly see any other settlements. They are working to build a new, improved road into the facility, so that should help visitors in the near future. They are also nearing completion of a new Spa Pagoda which should add excellent amenities, and may also serve as a wedding pavilion. I wish their guest rooms had more windows, especially on the ground level, where you are not allowed to keep your sliding glass door open at night to hear the ocean! The fact that security notices and cares about open doors is good, but it'd be nice to have a window option. I also wish they had an option to recycle the tiny plastic drink cups! For all I know, they recycle them behind the scenes, but a number of guests commented how bad they felt just throwing the cups away -- most of the bartenders would throw them away too even if you asked for a refill. Also, remember to ask to keep your wristband as a souvenir when you leave!

Royal Decameron in Esmeraldas, Ecuador.

We had a really nice time. Here is a short list of the only problems we noticed. 1. The nearest shop is about a 45 minute drive or more, so any necessities have to be bought at the hotel shop which ofcourse is an absolute rip off! So make sure you go prepared! 2. Despite being on the ocean the seafood seemed very basic and not much variety. Being a prawn lover I was very dispointed not to see hardly any. 3. When we go to the beach in Ecuador we like to enjoy the cocktails made from scratch with fresh fruit with hepping great peices of pineapple, watermelon or whatever stuck to the top of the glass. At this hotel a pina colada came from one of those ice drink machines with a bit of rum in a plastic cup. Not very impresive! Everything else was great. Please don't let this put you off going we did a very good time. I haven't commented on anything else because everything was good or great and the best thing about this resort is that it's 100% safe and clean. Hope this helps.

Definitely a Retreat and off the beaten path but not impressed

The hotel is located on a bluff overlooking the Pacific Ocean with some great views. It is really hard to get to (8 hrs from Guayaquil, 5.5 from Quito), last 5km on a muddy unpaved road. We stayed 3 days/2 nights and after staying at the Barcelo in Salinas numerous times, we decided to try something new since we had heard good things about the place from my wifes Ecuadorian friends. Apparently they aren't as seasoned travelers as us and have never been to any other all inclusive because apart from the pretty nice rooms and view, the service at the hotel lacks and the food and bev is atrocious. The buffet is the only place to eat Breakfast and Lunch and can get pretty busy and the food quality is not very good. For snacks throughout the day there are Nachos, French Fries, Hot Dogs, Hamburgers and fruit. The hamburgers are really bad, wouldn't recommend them. Dinner gives you some more options...the buffet, an italian restaurant, a seafood place and a Japanese restaurant. The 3 a la carte places require reservations so make them early (like 8am) to ensure your dining time (either 7pm or 8:30pm) otherwise you have to eat at the buffet. Aside from poor food, the drinks are pretty poor as well, the only one I would recommend is the Mompiche Cooler. The island is nice to spend a day at and the waves can be pretty nice sized and at night the shows are entertaining at the theatre. The pools are nice but busy & the service is slow. All in all, it is only about a C level resort

Would definitely go back

We truly enjoyed our time there.

Know what you are getting yourself into

This could be the perfect hotel, but just know in advance what you are getting yourself into. The facility is beautiful and brand new. It is truly a stunning hotel in a absolutely stunning location. However, the all inclusive nature of the resort makes it feel a little bit like a cruise ship. The food is plentiful, but very mediorce. Also, this is probably a cultural thing, but there is constant "entertainment". The problem with that "entertainment" is that during the day that means a dj that is constantly yelling over loud music that can be heard throughout the resort. Actually you begin to not notice after a little bit of time, but it is very annoying in the beginning. By the way, if you want to stay in this part of Ecuador, there is not another option within several hours that is anywhere close to the quality of this hotel.

USO DE PISCINA

Sugerencia que en las piscinas los huéspedes usen traje de baño y gorro, las personas usan pantalonetas y camisetas, las niñas y niños usan sus interiores eso es antihigienico, las personas salen en la mañana de sus habitaciones van directo a la piscina sin ducharse. Debe ser política del resort un cambio en este sentido. He dado mi calificación un poco alta con el fin de que haya mejoras.

Instalaciones agradables y personal muy agradable

We forgot a cloths in the bathroom. Could you check that they keep it. regard

Me gustó mucho la comida , el protocolo que tiene el hotel para recibir a todos sus huéspedes, todas las personas de decameron son muy atentas, no tuvimos ningún problema en el check in ni en el check out, Todo fue muy rápido , nuestras vacaciones fueron en septiembre , por lo que si vas a viajar en estos meses debes tener cuidados porque te va a llover un poco jaja , pero por decameron todo estuvo muy bueno

LUGAR FAVORITO

Me fue muy bien ya que es un sitio tranquilo y seguro para pasar el fin de semana

Me gusto las instalaciones y los restaurantes de especialidad. No me gusto la actitud de las meseras, poca amabilidad, hacían lo justo. No te indicaban que bebidas te pueden ofrecer: ponían agua y se iban.

Satisfacción

Excelente

Excelente solo les falta más limpieza en las piscinas

malo para el valor que pague

se acabo el mal whiskys a las 12pm los snacks pésimos, la llaves nos entregaron a las 6pm pésima atención de dos empleados, no hubo variedad en la comida, el trago de mala calidad, el horario de la piscina solo hasta las seis .

Fabuloso

Muy bueno , limpio y trato amable de su personal

Excelente hotel lo único que no me gusto es que tenias que hacer un pago adicional por Internet en la habitación solo había señal libre en la recepción

Genial

Excelente las estancias, comidas y servicio todo excelente

Quiero volver !!!!

Excelente experiencia en un lugar privado y exclusivo

muy mal

La comida mala y guardada. Atencion al cliente pesima. La jacuzzi fria. Vino tinto servido de una caja de cartón. Cobran como es de 5 estrellas pero la realidad es un hotel muy mediocre.

Excelente hotel

Excelente hotel, volveré a visitar

Muy lindo el hotel, sin embargo podrían mejorar en el servicio a los huéspedes.

excelentes instalaciones, hace falta un poco mas de variedad en mariscos

Hotel agradable, comida normal sin mucha variedad

A pesar de ser un hotel costero no había variedad de comida del mar y los shows infantiles no eran adaptados para ellos

Hotel Agradable al pie de la playa

Hotel Agradable al pie de la playa - atención buena - comida buena - los restaurante temáticos buenos - instalaciones buenas - en general tres o cuatro estrellas.

Buona struttura All inclusive

Buon Hotel 5* con camere ampie e letto immenso. l'unico disguido è che il ristorante va prenotato alle 7 del mattino facendo file lunghe.

Si es bonito el hotel pero los bares tienen poca variedad en licores y la comida es muy simple

Buen hotel

Es un gran hotel que se pasó súper bien la atención de la mayoría empleados muy buena la ubicación es perfecta tiene todo ahí mismo que da una buena comodidad el gimnasio tienen que aumentar cierto tipo de equipo, tienen que avisar que toca imprimir el check in, por tema de seguridad lamentablemente nos topamos con gente externa que se cogen las cosas algo que el hotel no se puede controlar.

Manglende språkkunnskaper

Et greit opphold, men personalet var utelukkende spansktalende. Alle emnyer i restaurantene var også utelukkende på spansk. Dette gjør det vanskelig for personer med begrensede kunnskaper i spansk å få den hjelpen de trenger ved innsjekking, utsjekking, bestilling på restauranter etc.

El servicio es malo

La experiencia para el ingreso en el check in fue pésima no la realizan en el lobby sino en un salón donde se encuentran varias personas y el tiempo de atención es de mínimo 20 minutos, existió un problema en una piscina y el personal fue muy descortés para que abondonemos la misma para su mantenimiento, el servicio de alimentación en el restaurante buffet es muy mala retiran la comida antes del final de la hora que se cumple su finalización. En general el muy malo y no cumple con los estándares internacionales que si cumplen los hoteles de la cadena en otros países

Mompiche

Muy rica las instalaciones del hotel, el hermoso paisaje, la gente a cargo, todo muy bien.

Excelente como siempre

Lugar espectacular

El hotel es fabuloso con una ubicación única. Deberían mejorar un poco la comida ya que si no cenas en los restaurantes con reserva el resto no es muy bueno. El desayuno si tiene una variedad importante. En las barras no se sirven licuados y café solo de 17 a 19 hs y sólo en algunas barras. Otra cosa es que todo tiene arancel aparte, si queres wifi, tenes que pagar lo mismo que si queres usar la caja de seguridad de la habitación. El último día de nuestra estadía llego un grupo de adolescentes de algún colegio ( supongo que viaje de egresados ) que coparon las piletas e hicieron bastante quilombo. Debería limitarse la entrada de estos chicos , uno va a descansar y así se complica. A pesar de estos comentarios el lugar es para recomendar.

Semana Santa

La comida del buffet no muy buena, los restaurantes me gusto, mucha gente y pocos empleados, pero en general pasamos bien!!!

Vacaciones en Mompiche Royal Decameron

Las Instalaciones del Hotel son excelentes por la vistosidad del paisaje que presenta, la alimentación es variada pero le falta un toque a la sazón, en cuanto a la habitación hay descuido de supervisar las instalaciones, en mi caso no había una jabonera en la ducha, ni una botella de agua para saciar la sed, la cual reporté y me fue solucionado el inconveniente, la cena en el Restaurante II Forno excelente la sazón, en términos generales la estadía fue muy buena.

Paradisiaco

Excelente muy bien........dios mediante volvere

skuffende

Anlegget og strendene var fantastiske. Det var dårlig variasjon i maten. Ikke så elegant å servere drikke i plastglass på restaurant. Mange merkelige regler som vi ikke er vant til i Europa.

Pésimo no lo recomiendo

Pésimo servicio. La gente intolerable. El hotel tiene muchas restricciones, te sacan de la piscina a las 6 pm. Llegamos a la 1 de la tarde y nos tocó esperar hasta las 3 para poder entrar, después de un viaje de 7 horas desde Quito. No ayudan con maletas ni nada, toca subir muchas escaleras con tus propias maletas porque nadie colabora. No lo recomiendo en lo absoluto. Muy lejos para lo que en verdad tiene. La comida muy regular, no había variedad y si no había algo simplemente no tenias opción, era lo que había y ya.

la comida no es lo q uno espera

Excelente hotel....pero falto variedad de mariscos en el buffet ya q eso es lo q uno espera comer en la playa y no estofado de carne.