Rio Serrano Hotel + Spa

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Located in Torres del Paine, Rio Serrano Hotel + Spa is on the waterfront, a 1-minute drive from Serrano River and 7 minutes from Torres del Paine National Park. This family-friendly hotel is 6.4 mi (10.2 km) from Cuernos del Paine Lookout and 11 mi (17.7 km) from Lago Pehoe. Make yourself at home in one of the 108 guestrooms featuring minibars. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Torres del Paine? This hotel has 635 square feet (59 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

• Pool access available from 9:00 AM to 10:00 PM.
• Only registered guests are allowed in the guestrooms.
• Free in-room WiFi has a 2-device limit.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Special Instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Minimal age

18

Optional fees

• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Portuguese

English

Spanish