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06 Jun 2025
Friday
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07 Jun 2025
Saturday
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2 Adults - 0 Child
1 room

Riad Wow
9.0

Wonderful

310 Guest reviews

9.0
Wonderful
310 Verified Reviews
Read all reviews
Cleanliness9.4/10
Service9.2/10
Comfort8.8/10
Condition9.0/10
location9.6/10
Neighborhood9.0/10
Value8.0/10
Amenities8.8/10

9 Jbel Lakhder Rmila Medina, Marrakech, Morocco, Kingdom of. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
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Hotel Description

With a stay at Riad Wow in Marrakech (Medina), you'll be within a 5-minute drive of Jemaa el-Fnaa and Marrakech Plaza. This family-friendly riad is 1.6 mi (2.6 km) from Majorelle Garden and 1.8 mi (2.8 km) from Avenue Mohamed VI. Make yourself at home in one of the 12 individually decorated guestrooms, featuring refrigerators and tablet computers. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and minibars, and housekeeping is provided daily. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Hotel policies

No elevators

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 2:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: MAD 1500.00
  • New Year's Eve (December 31) Gala Dinner per child: MAD 750.00 (from 5 to 12 years old)
  • A tax is imposed by the city: MAD 45.10 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know
  • Reservations are required for massage services. Reservations can be made by contacting the riad prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately MAD 130 for adults and MAD 130 for children
  • Airport shuttle fee: MAD 400 per vehicle (roundtrip)
  • Self parking fee: MAD 50 per night
  • Extended parking fee: MAD 35 per night
  • Crib (infant bed) fee: MAD 25.0 per day
  • Rollaway bed fee: MAD 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Arabic

English

French

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Spa

Entertainment

Smoking areas

Childcare

Transportation services

Other

Hair salon

Concierge services

Airport transportation (surcharge)

Breakfast available (surcharge)

Laundry facilities

Library

Children's pool

Safe-deposit box at front desk

Spa services on site

Multilingual staff

Free newspapers in lobby

Picnic area

24-hour front desk

Porter/bellhop

Limo or town car service available

Full-service spa

Steam room

Designated smoking areas

Assistive listening devices available

Braille or raised signage

Area shuttle (surcharge)

Number of restaurants - 1

Shopping center shuttle (surcharge)

Theme park shuttle (surcharge)

Snack bar/deli

Turkish bath/Hammam

Parking (limited spaces)

Self parking (surcharge)

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Train station pickup (surcharge)

Long-term parking (surcharge)

Offsite parking reservations required

Terrace

Babysitting or childcare (surcharge)

Wheelchair accessible – no

Hotel reviews

9.0
Wonderful310 Verified Reviews
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Cleanliness9.4/10
Service9.2/10
Comfort8.8/10
Condition9.0/10
location9.6/10
Neighborhood9.0/10
Value8.0/10
Amenities8.8/10
8/10
Excellent
Zohreh, 23 Oct 2024
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The property is right next to the old town and lots of stuff is happening around here The staff are very nice and courteous If you are looking for a local authentic experience this is it The staff at the restaurant and the front desk are very friendly and helpful

10/10
Exceptional
joanna marie, 21 Oct 2024
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We had a wonderful stay at the Riad Wow. Front of house were extremely helpful and always available to assist with any questions. The rooftop restaurant team were fantastic - friendly attentive, and they went out of their way to provide gluten-free alternatives for breakfast, which was greatly appreciated. The only downside was that the safe in our room didn't work, but the maintenance team were quick to respond and tried to resolve the issue as soon as we notified them. Overall, it was a great experience in an ideal location, and we would happily stay again!

10/10
Exceptional
Amine Mohamed, 20 Aug 2024
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The staff was nice and accommodating. This place was walking distance to jemaa fna.

10/10
Exceptional
THERESA, 08 Aug 2024
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The spa was amazing, all the staff were very friendly and helpful

10/10
Exceptional
Christopher, 05 Jul 2024
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The staff at the hotel could not have been more friendly or more welcoming. They chatted and smiled every day and offered us help and support. They greeted us by name every day. The hotel is ideally placed just outside the Medina but within such a short walk to the gate, that you are right there, without actually being inside. The rooms are well appointed and comfortable. Roof terrace was lovely for breakfast and evening drinks

2/10
Poor
Shawna, 07 Jun 2024
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Honestly don’t waste your money. They didn’t even bring me bottled water daily. Nothing is included. For the same price you can get a nice riad with breakfast included. The location is great however very convenient, close to everything. The staff were also not accommodating whatsoever to requests and they did not give me the suite I booked.

6/10
Fair
Martha, 03 Jun 2024
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Mini Vacay

Service is beyond excellent but the rooms were not great. Bathroom shower was so small & it didn’t have a curtain, so you had to be very careful not to let the water out and make mess. Rose petals everywhere, really no need for that.

10/10
Exceptional
Michele, 21 May 2024
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Best location. Amazing room and hotel. Wonderful staff was very helpful.

8/10
Excellent
diana, 05 May 2024
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Great location. Walking distance to the Medina. Easy for cabs to get to. Staff was very accommodating. Our room was on the first floor, you could hear everything and anyone in the middle could hear our conversations. There were throw carpets in our room, shag ones, hard to clean…hmmm The bar on the rooftop was lovely and served alcohol, which we enjoyed. Bar service was exceptional. Beautiful Riad, we would stay here again.

10/10
Exceptional
Roxanne, 04 May 2024
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In the heart of Madina. Good location, very nice staffs.

10/10
Exceptional
Courtney, 04 May 2024
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This was our first stay in Marrakech and it was delightful. The decor is fun, the staff were all attentive and easygoing, the food and rooftop were peaceful and enjoyable. The location was easily walkable to most things in the old city and the best place to exchange money was just around the corner. The airport transfer was seamless and worth the extra money!

10/10
Exceptional
Richard, 19 Apr 2024
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Good

10/10
Exceptional
Asim, 28 Mar 2024
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Riad Wow was a great stay if youre interested in being near the Medina and having a more “Moroccan experience “. Staff is awesome… Mohammad and Fatima were very helpful and generous. I would stay here again. A few things to note (didn’t bother us): No shower head. Shower is handheld. Near a busy area so there is some street noise Plus: Clean, comfortable beds Towels were clean and large. Nice restaurant/terrace Plenty of hot water (never ran out) Aesthetically pleasing

8/10
Excellent
z, 27 Dec 2023
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Good location not too far from the old town. Easy to find as it is on a main roadside. Paid for a family suite, enough space for a family of four. Room is a bit old with a super big bath tub, which took forever to fill in (i eventually gave up). Breakfast was excellent but not free. it was paid by my 'Hotel Gold Member' voucher. Two minor complaints - rose petals all over the place, on beds, bathroom, tables etc, not really necessary. No free parking - i ended up paying about 5 euros for an overnight stay.

10/10
Exceptional
Yan, 21 Dec 2023
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close to the mosque and the market. The hotel is beautiful and the service is excellent.

10/10
Exceptional
Grigor, 19 Dec 2023
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It was a nice and cost riad in close proximity to most of sights. Certainly and old building that was well maintained. Friendly staff and good restaurant.

10/10
Exceptional
Angela, 03 Dec 2023
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Very well located, no need to walk through alleyways to reach it, very clean, close to Jeema El-fnaa. Great location!

10/10
Exceptional
Meta Joji, 02 Dec 2023
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We stayed at Riad Wow for a couple nights and very impressed at how beautiful and elegantly decorated the place was. We arrived very early and expected to just leave our bags so we could explore. Instead, they had us wait in the rooftop restaurant, had drinks and food using our 200 Dirham voucher. In a few minutes our Junior Suite room was ready. We walked in our room and was amazed at our beautiful room, sprinkled with red rose petals all over the bed, bathroom, etc. It was a wonderful treat! Staff were friendly and accommodating. Location is great, near eating places, and tourist spots. We highly recommended this Riad!

10/10
Exceptional
Jennifer, 20 Nov 2023
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Friendly and helpful staff, great location to explore the city. The rooftop bar and restaurant is perfect for an enjoyable evening, and the breakfast in the morning is superb!

10/10
Exceptional
Srividya, 31 Jul 2023
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Really nice suites; great location, good staff, great service.

6/10
Fair
Kelly, 10 Jul 2023
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The property was nice but the staff was rude and you can definitely get more for your money elsewhere. We had 3 friends come into our room at 9am to change before we left for the day and the staff yelled at us for having people in the room and called our room repeatedly reprimanding us that they had to leave immediately. We were quiet and not in the room for more than 20 minutes. There are better riads with nicer staff and breakfast included

10/10
Exceptional
Naveen, 05 Jul 2023
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Staff was soo helpful for your needs. Breakfast was great. This place is a center to go by walk to market place

6/10
Fair
Emma, 24 Apr 2023
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Three out of five got food poisoning from uncooked eggs. Eggs are fresh and not pasteurized. Did not realize inlet was not fully cooked.

10/10
Exceptional
Ashley, 18 Apr 2023
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Beautiful stay - we were offered welcome tea and Moroccan cakes when we arrived. Literally said "Wow!" when we walked in. All the pictures are accurate

10/10
Exceptional
Michael, 27 Mar 2023
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Perfect location with very friendly staff and always clean

10/10
Exceptional
James M, 12 Aug 2022
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Gracious staff. Storybook rooms

Storybook splendid room and courtyard, safe and convenient few blocks from medina. Lovely rooftop lounge and diningroom. We were there still in covid slowdown, so the límited staff did it's best to operate a dining room alongside everything else. Gracious and positive.

8/10
Excellent
Andrea, 28 Jun 2022
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Very nice location, just outside the old town, a few minutes walking from most of the main places to visit. Nice room. Clean

10/10
Exceptional
MILAGROS, 26 Jun 2022
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Staff very nice and helpful Great location and very easy to find I went to the Sahara and came back again Great service

10/10
Exceptional
Carmen, 10 Jun 2022
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It was very well located, close to everything. The staffs was really nice and helpful. The room was very big and comfortable. Highly recommended

10/10
Exceptional
J, 18 May 2022
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Amazing Riad in Marrakech

We loved the Riad Wow. The rooms were incredible and the staff were very friendly and helpful. We also treated ourselves to a Hammam in the spa, which was on the best spa experiences we have had. The rooms were also stunning, well decorated and very spacious.

10/10
Exceptional
Mariah, 23 Apr 2022
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The staff catered to every need! They arranged tours and transportation. The room was even better than the pictures! It was so big and such an amazing experience to stay in a RIAD. The location couldn’t have been better! I went with my 2 young children and it was the best trip ever!

10/10
Exceptional
James M, 23 Mar 2022
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A classic beauty...great locale

An excellent stay. A classic, well-appointed riad within a few minutes walking from the main marketplace and major attractions. Lovely, helpful staff eager to please.

10/10
Exceptional
Zackary, 18 Nov 2021
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Amazing Moroccan Riad Experience

Truly a special experience, staying here. The hotel is really beautiful and decorated kind of over-the-top, but it fits with the city and the culture here. The bed was very comfortable with a giant bathroom and bathtub. I also took advantage of the onsite hammam and would recommend that as well. The staff all spoke decent English and their level of service and attention to detail was very nice. I would stay here again 100%.

10/10
Exceptional
Mehmet, 23 Sep 2020
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This is very nice authentic Moroccon boutique hotel, very special

10/10
Exceptional
Sophia, 07 Mar 2020
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I never write reviews but this deserves one! If I can give 10 stars I would! I absolutely LOVED this place and miss it already!!! It was such an amazing place!!!! Definitely recommend it!! They greet you with tea and cookies and it’s so clean and smells so good when entering. The best of the best!

4/10
Poor
Sam, 24 Jan 2020
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The front staff was ok. The staff in the terrace was awful. They should be working hands at a farm and not in hotel. There was power outage. Staff asked about missing robe. They should change name from wow to yikes

10/10
Exceptional
Verified traveler, 30 Dec 2019
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10/10. Perfect location, lovely staff, and great food.

10/10
Exceptional
Verified traveler, 25 Dec 2019
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Great stay in a traditional Riad

We had an amazing stay here on a family holiday. The staff were very friendly and professional, the property was amazing and it’s very convenient to get around to all the main sights on foot.

10/10
Exceptional
Walid, 17 Nov 2019
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Great Riad..good priced .

Great Riad , just few minutes walk to the medina of Marrakesh. The receiptionist was Cool and helpful. Rooms spacious and clean .

10/10
Exceptional
william, 18 Oct 2019
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Read WOW was great. Its a bit over the top decor wise, with almost everything including the toilet in "gold", but in Morocco it somehow never seems cheesy. Location is perfect, easy access by car and just steps from the madness of the Medina. Breakfast was good, and the Hammam / Spa was also great. I'd stay here again for sure.

10/10
Exceptional
Imunique, 06 Oct 2019
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Outstanding customer service

Our stay in the WOW Riad was incredible. The staff there was amazing especially the receptionist Muhammad who took the time to ask about our trip, give recommendations, call us a cab, and even make countless restaurant reservations for us! He definitely made a good impression! The location is great about a 10 minute walk from the main square with plenty of restaurants within walking distance. Beautiful Riad and a great stay.

10/10
Exceptional
Verified traveler, 29 Sep 2019
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Great location, great atmosphere, very helpful staff. Highly recommended.

10/10
Exceptional
Verified traveler, 25 Aug 2019
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Lovely stay with friendly staff. Parking in the street should cost about 20 dirham a night.

10/10
Exceptional
Verified traveler, 16 Aug 2019
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Nous avons été enchanté par ce Riad, du début à la fin. L’accueil fut impeccable, les chambres sont spacieuses et très propres. Le Riad dans son ensemble est absolument magnifique. Très bien situé, à pied de la place Jama el-fna.

10/10
Exceptional
Ericka, 14 Aug 2019
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Great location (within walking distance of many of the sights), stylish, and great bang for your buck. Staff always friendly and willing to answer questions/give personal stories about the culture and recommendations. Very clean and A/C was good (we went in August, this was vital). I had read reviews of people complaining about no shower curtains, but the bathroom is wide enough where this was only a problem once and a puddle on the floor was easily fixed with a hand towel. We also did a hammam bath and massage through there spa, and these were were truly wonderful and worht it. We also had appetizers and tea on the rooftop terrace- all delicious and definitely recommend the pastilla, mint tea, and fresh squeezed orange juice. Overall a great part of our trip and seems very worth it compared to other road prices and quality.

10/10
Exceptional
Verified traveler, 06 Aug 2019
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Staff were very helpful and very welcoming, rooms are very clean, location is great you don’t have to drive you can walk almost to everything, enjoyed the breakfast at the rooftop

10/10
Exceptional
Verified traveler, 04 Jul 2019
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Great experience, very unusual. Great friendly staff. Highly recommend.

8/10
Excellent
Verified traveler, 23 Jun 2019
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Breakfast potentially good, but chaotic service, birds allowed to eat from the buffet, slow to bring out food, to get us a coffee. But rooms fabulous, as is rooftop restaurant/bar, reception. Lots of stairs, and no lifts, so not suitable for the unfit!

10/10
Exceptional
pichet, 11 Jun 2019
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Def a wow factor to Riad Wow

The stay is great at Riad Wow, very local experience, especially if looking for quiet and off the main Médina. Quirky appointed with some figuring out with switches and shower knobs - but that’s just first day. Nice view from rooftop bar, attentive & friendly service, feels like you’re the only one staying there. Only down side was the breakfast - expensive and bad - better off finding better pastries, coffee, and juice among the souks. When in Marrakech, stay clear of hotel chains and get an authentic experience at a local Riad. I have nice photos but they wouldn’t upload.

10/10
Exceptional
Verified traveler, 29 May 2019
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The hotel is in great location very close to the main tourist areas. The staff are very helpful and friendly. Rooms are beautiful with excellent Wi-fi.

8/10
Excellent
Verified traveler, 05 May 2019
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This riad is conveniently located and is well decorated. Some of the staff cares about guests, while others don't... There is a restaurant/bar on the roof. The food was OK, the pigeon was too dry, nothing to write home about. We also took an advantage of the hamam and massage. These were quite good.

8/10
Excellent
Verified traveler, 05 Apr 2019
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Located in the outer edge of the Medina so not as crowded/noisy and busy around the property. Was walkable to all parts. While not "completely authentic Riad", has more of a western hotel feel...I would stay here again as location wise it was great.

10/10
Exceptional
Paul, 28 Mar 2019
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The Riad Wow was an oasis in the hustle bustle of Marrakesh. I gave us a sanctuary to return to when we needed some peace and space to relax.

8/10
Excellent
TM, 19 Feb 2019
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The hotel is in a great location and the front desk staff is really amazing, but the hotel needs some real maintenance to do in the rooms. The bathroom is quite big and so is the bathtub but it seems like nothing has been done to keep them fully functional. The bathroom accessories need some repairs and maintain.

10/10
Exceptional
Rose, 11 Feb 2019
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Eine wahre Oase ~ wie in 1001 Nacht. Ganz bezaubernd , tolle Farben, wertvolle Stoffe & Materialien. Alles edel, vom Feinsten gestaltet.

10/10
Exceptional
Rose, 11 Feb 2019
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Eine wahre Oase wie aus 1001 Nacht ~ einfach bezaubernd

8/10
Excellent
Verified traveler, 06 Feb 2019
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We have enjoyed our stay at the Riad Wow. This is very conveniently location. The staff were very friendly and helpful. The buffet breakfast is continental and adding few more items would provide wider selection. However, the hotel could benefit from redecs plus minor repairs especially to WC seat. If I visit again I would be definitely staying at this hotel.

10/10
Exceptional
Cheryl, 03 Feb 2019
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Feel the Love @ Riad Wow

Riad Wow was absolutely amazing. Loved the decor. Loved the personalized service. Loved the location that is ideal for key city sites. Loved the rooftop restaurant & bar. We LOVED everything about the Riad Wow. From the moment you walk through the front door, you feel the love from every staff member. This will be our location whenever we return to Marrakech!

10/10
Exceptional
JUANPABLO, 26 Nov 2018
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Small but very nice Riad, the staff was very friendly and helpful. They arranged some of the tour and activities that we did. Food and drinks are expensive. Breakfast didn’t have good variety, just a lot of different breads, ceral, fruut and omelets. The room was well decorated and spacious. This place is good for an exotic experience.

10/10
Exceptional
John, 22 Nov 2018
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Excellent location (near mosque, main market); authentic room with spacious bathroom (golden toilet!); delicious tea, dinner, breakfast; relaxing couples massage; attentive service; was able to park on street outside hotel; very pleased with overall experience and value.

6/10
Fair
Verified traveler, 06 Nov 2018
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Pros and cons

Beautiful. Great Médina location yet accessible by car. Good rooftop breakfast and happy hour. Third floor room, no elevator - be aware! No shower curtain. Very dark room.

4/10
Poor
Rachel, 04 Nov 2018
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SCAM! They offer you a villa that you can pay for which includes lunch. We did this. Whilst we were at the villa they offered us complimentary alcoholic drinks, who would say no? Once we got back to the Riad, we had hotel staff waiting for us like we were criminals and had a list of every drink we drank and we had to pay nearly £100 worth of drinks which they offered us for free. Also it is NOT A PRIVATE VILLA, the owner is there, so is a huge scary dog and two members of staff who live there. Oh wait, it gets better, we were also charged for staying in one of the rooms because apparently the "private villa" is just pool access. So they expexted us to change our clothes and be naked outside without using the room. We paid for a private villa. I WOULD NOT RECCOMEND. Hotel staff also take tips out of your change without asking. We paid for the most expensive room for 5 nights and honestly wasn't worth it. Pictures look good online but average when you're there close up. There is so much I could say about this space but I do not have the time and you shouldn't waste yours.

2/10
Poor
Graham, 02 Nov 2018
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Was terrible from the moment we arrived Outside looks shabby reception staff were rude we tried to move out straight away and were told No you have already paid It was terrible we left after one night of three that we had paid for

10/10
Exceptional
Dominik, 31 Oct 2018
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Great people - very clean environment The metresses might be slightly more comfortable but rest is great

10/10
Exceptional
M, 23 Sep 2018
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Riad staff was very friendly and helpful and property was very clean. Great decor and nice rooftop.

6/10
Fair
Verified traveler, 17 Sep 2018
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Very close to the square

Nice hotel and staff. Excursions with them were however expensive

8/10
Excellent
Ariel, 12 Sep 2018
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Staff are very respectful, very helpfully and very professional. The location is also just outside the medina. Which means that all places to visit are just walking distance. The place is also a very traditional elaborate Riad. Just get ready to take the stairs your room is on the 2nd and 3rd floor. Note that traditional Riads don't have elavators. But staying in Riad whenever you are in Morocco is highly recommended to have a real Moroccan experience.

10/10
Exceptional
Robert, 09 Sep 2018
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Top notch

The staff was amazing, the location was perfect. It’s hard to find the quality we had outside of the city.

10/10
Exceptional
Fojan, 08 Sep 2018
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Beautiful and relaxing!

Amazing hotel! So beautifully decorated, comfortable, clean, excellent staff, just an overall great experience! We loved it! Breakfast was fantastic on the rooftop, beautiful view. Wish we had more nights!

10/10
Exceptional
Syed, 30 Aug 2018
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It's not so much a hotel as a large traditional villa with lots of very nice traditional features. It does not look great from the outside but inside it's full of surprises. I loved the rooms (we booked several for our large family). They are very tastefully designed and kind of romantic (my wiife loved the room). The batroom is also designed with traditional (zellige) tiles, but the very large tub had no shower curtain, which was our only disappointment. The courtyard has a small pool which I don't think should be used by guests. It's like walking into someone private pool or 'hammam.' The rooftop has a small cafeteria with a great view and the breakfast is just okay (not as great as in large Moroccan hotels). Overall, it's a great place to stay. The location is excellent, and one can simply walk to the famous Jamaa al-Fna square.

10/10
Exceptional
ADEBAYO, 18 Aug 2018
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Grant

Great Riad, we loved everything there.

4/10
Poor
Atheek, 16 Aug 2018
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City tax wasn’t mentioned by Expedia

We had to pay city tax when we check out. When we booked the hotel with Expedia there was no information about city tax. We had a shocking bill on the last day. Expedia should mention this when booking the hotel. Or investigate through Riad wow.

10/10
Exceptional
Ashley, 10 Aug 2018
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This Riad is AMAZING!! The people were so incredibly friendly and helpful - and the food from the restaurant is wonderful. AC worked great... the pillows could use an upgrade, but just stack two of them and your fine. We were a Mom and 2 teenagers so the "Family Suite" was perfect for us. The location can NOT be beat! A 2 minute walk in to the main medina. Will definitely come back now that we have found this gem of a place!!

6/10
Fair
mohamed, 09 Aug 2018
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Good location- close to most points of interest

Good Breakfast needs improvement (below standards)

10/10
Exceptional
Mina, 06 Aug 2018
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I thought I had lost my designer purse in a cab, instead it was found in the lounge, I appreciated that the staff member(s) were honest to hold it for me when I returned back to the riad. After hearing so many reviews about scams, i'm so grateful there are still some honest people. Thank you for making my stay memorable.

10/10
Exceptional
Florin Marius, 03 Jul 2018
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Amazing value for money

To describe the hotel in one word that word would be '' STUNNING '' I had a wonderful two nights stay at Riad WOW. The property is amazing, close to the city center, spa center, rooftop terrace, and fabulous staff. I stayed in a junior suite and can confirm that the room is stunning, classic architecture combined with modern artwork. The bathroom was one of a kind, I loved it. Every staff member that I have encountered was charming and very professional. I have discussed with several other guests that were staying at the hotel and we all agreed that the hotel is very good value for money. My only small observation or criticism is that breakfast was in my opinion quite poor or maybe the way that the breakfast is displayed is not that good. Either way, I believe that there still is some work to be done in that department. All in all, I believe that Riad WOW is a great hotel and will gladly recommend it to anyone that is planning a future trip to Marrakech.

4/10
Poor
sh, 02 Jul 2018
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False advertising- this is not 5star, barely 3

Both the hotel website and Expedia tricked us into believing that this property was 5 Star. It’s not, it possibly a 3 Star at best. - rooms were dirty and carpets really dusty - hot water didn’t work and we had to get the hotel plumber to come fix it - half the plug points didn’t work - shower in bath tub didn’t work - lighting extremely dim in the rooms possibly to hide how dirty and dusty the rooms are - room service is not available between 6pm and 9am (what!) - breakfast was terrible (cold eggs, stale bread, stale croissants, wilted fruits) - hotel manager is rude and thoroughly incompetent. We would never come back. Look for a different place.

10/10
Exceptional
Jeremy, 01 Jul 2018
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enchanting Riad

Beautifully presented Riad in an excellent location for all the sights of Marrakech. Friendly relaxed welcome with a lovely rooftop bar/restaurant for chilling out before or after exploring the Medina

10/10
Exceptional
Jonathan, 25 Jun 2018
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Fantastic hotel

Fantastic hotel. They make you feel really welcomed. We got a lovely welcome morroccan tea. Our room was huge. Big bathroom. Breakfast could be improved but it was still lovely cheeky birds try and steal your jam and bees come and eat the honey.

10/10
Exceptional
Verified traveler, 22 Jun 2018
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Incredible!

It was an amazing Raid Wow and we have been stay there for 3 days and also its literally 10-15 minutes to walk from Square. We definitely come back and stay there again in the future. FANTASTIC!

8/10
Excellent
CatandCharlie, 19 Jun 2018
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Moorish Riad extremely well situated

Nice Riad 5 minutes from one of the Medina's entrances and easy of access for taxis. Lovely spacious and well furnished bedroom and lovely thick towels and bathrobes in bathroom. Very welcoming and helpful staff. Breakfasts were nice with plenty to choose from, hot and cold and served on the terrace by attentive staff. Bad experience with the minibar in bedroom. When we settled the bill the day before as we were leaving early, we were told we had used 2 cans of soda when we had not. We asked them to check with however was in charge of minibar to no avail. We decided to check ourselves to find that our minibar had been emptied to show us that we could not be trusted! A sad note to finish an otherwise wonderful break in Marrakesh, nevertheless a lovely hotel.

10/10
Exceptional
Verified traveler, 05 Jun 2018
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We had a wonderful stay! Staff was exceptional. The food and ambience truly amazing!

6/10
Fair
Verified traveler, 20 May 2018
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Seating uncomfortable on terrace, mostly single chairs, only one couch. Room 10 by the terrace bar can be noisy with fridges working through the night. Air conditioning was noisy. Room required additional hooks for hanging towels and clothes. No book explaining the features of the Riad IE, contacting front desk, when breakfast or dinner is served or fire drill. Otherwise a good location for walking the points of interest and the Terrace is lovely. Staff friendly and helpful.

8/10
Excellent
Garrett, 02 May 2018
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Great place to stay, away from the chaos

We came to Riad Wow after staying in the heart of the chaos in the medina. This is a very appealing hotel for many visitors, especially those new to the city. The room was tastefully decorated and very clean, the service from the staff was exceptional, and the location was ideally situated across the street from the entrance to the old city. The riad seems like a cross between a French hotel and a Marrakeshi riad, with many cross influences. This is was both great and not so great for me personally. It had all the amazing 21st century features, yet it lacked the character of an old, original (rough around the edges) riad in the old city. The location was great, especially for families, but for visitors seeking the chaos it entails an extra walk. I will say the breakfast was a disappointment tho. The staff were excellent and attentive, but the food just wasn't as good as what we experienced beforehand. Again, it might appeal to tourists from the EU, but lacked the romanticism of Morocco that we were so craving. The coffee should be improved. Our only disappointment regarding the room was that it held in condensation very well (the building's made of concrete and that tends to retain moisture). After two showers the room was 'wet', but with the AC on it was not a problem. I could imagine this would be challenging in the summer tho.

10/10
Exceptional
Verified traveler, 26 Mar 2018
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Beautiful hotel with a great location. The staff is fantastic waiting on your every need. Also have a great terrace to sit and listen to the sounds of Marrakech.

10/10
Exceptional
Shazeeda, 19 Mar 2018
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Great Location! Great Staff! Best Tagine in town at Sky Bar! Walking distance from everything.

10/10
Exceptional
martin, 20 Jan 2018
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Excellent

Fabulous opportunity to stay in a traditional Riad, renovated in a funky Morrocan style, all the staff were very helpful and friendly, centrally located with 5 mins walk to access the Medina square and other tourist attractions. We had a fantastic time in Marrakech and a lot of that was down to the Riad WOW. Don't hesitate to book, you wont be disappointed :) :) :). ( 2 young at heart 50 y/o couples) Thank you to all at Riad WoW

10/10
Exceptional
Verified traveler, 19 Nov 2017
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Beautiful Riad!!!!

Great staff and facilities, we loved this place. The staff was helpful and welcoming, we’d gladly come back here.

10/10
Exceptional
jane, 16 Nov 2017
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Wow most definitely

Wow wow wow. Excellent riad in great location. The room was amazing. And staff were so attentive. They remembered your breakfast order after 2 days. Well recommend

10/10
Exceptional
Verified traveler, 08 Oct 2017
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Our oasis - Riad Wow

Amongst the chaos of Marrakech this hotel is quiet and has a lovely outlook from the terrace only moments away from the Souks and a few minutes from Djeema el Fna. Riad Wow is set on a quiet road with easy access to the sights and sounds of Marrakech old town. The rooms are Moroccan style and air conditioned with an arty bent, artefacts and paintings, mosaics, fairy lights and plush velvet chairs. The terrace benefits from overlooking gardens and palm trees of a neighbouring holiday resort. The terrace being where breakfast or dinner is served with a bar selling alcohol. The hotel staff were very helpful, friendly and chatty with us doing our best to liase in French, they were able to understand some English too. There is a pretty dip pool in the central courtyard to cool down, and massage and hamam facilities which are extras. If you have never stayed in Marrakech before then you will notice the Riads are built around a central space with the rooms facing inwards towards each other and opening to the sky above. It is not the same as the privacy of continental hotels, you have to shut up the shutters/curtains to make it private. We were aware of this and did not mind at all. This hotel also has the luxury of a sliding roof keeping the warmth in overnight. The housemaids tidy and discretely clean the rooms every day.

10/10
Exceptional
Leanne, 05 Oct 2017
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Wow is the perfect name for this Riad!

Wow is absolutely beautiful!! The room was amazing, the the rooftop patio was a great place to go and relax, and the staff very very nice and friendly. The location was ideal as well, as it was not inside the medina so easy to access.

8/10
Excellent
sk MA, 16 Aug 2017
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good location near the medina and the market

friendly staff and we feel surprised at the complementary welcome drink and in-room fruit plate and a large bottle of water

8/10
Excellent
Verified traveler, 11 Aug 2017
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Good location.

Lovely staff. Very polite and caring. Cleanliness was on good point. Facilities are very good.

8/10
Excellent
Bharat, 11 Mar 2017
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Riad (not so) Wow

Firstly, this is definitely not a 5 star property. I would say somewhere between 3 and 4 stars is more realistic. We booked last minute and, overall, had a pleasant stay....but because we were rarely in the hotel. We had the 2 bed suite which was big and easily accommodates a family of 4. The room furnishings were eclectic and attractive to look at, but the hotel needs to address some issues....security: flimsy double doors with only a sliding bolt and large gaps allowing us to look out (and other in?), in-room safe barely fixed to the cupboard; plumbing: broken showerhead and partially blocked bath drain; sky lounge: looks nothing like the photos as now fully covered, poor breakfast selection that runs out early and is not replenished, little/no atmosphere in the evenings; assistance at reception: very courteous and polite, but limited local knowledge and suspect recommendations for restaurants, taxis, etc. Finally, if you have kids who want to swim (or even just dip), look elsewhere!

10/10
Exceptional
Sarah, 20 Feb 2017
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Spectacular luxury Riad in a great location

Riad Wow is a fantastic place to stay in the heart of Marrakech. The service is outstanding, from the front desk when we arrived to the personal greetings from both managers and the owners. We were upgraded to junior suites and they were beautiful, just like the pictures on the website. Every last detail was taken care of (they even left a card with the weather for the next day in your room every evening). The roof terrace bar was a gorgeous place to relax as well. The Riad is on an actual street (as opposed to some that are down alleys), so easy to find by taxi, tour, etc., but close enough to the middle of the Medina that you feel part of it. The only issue I had is that it could be very noisy when people were in the courtyard and talking outside their rooms. I'd definitely stay again and recommend it to anyone going to Marrakech.

10/10
Exceptional
Verified traveler, 15 Dec 2016
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Greart hotel with excellent service

Fun location close to all attractions

8/10
Excellent
Verified traveler, 29 Oct 2016
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Great location, very friendly and helpful staff. Clean rooms, good breakfast Hamman massage is really good

10/10
Exceptional
Daniel, 24 Oct 2016
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WOW indeed!

My wife and I spent a week here celebrating her 40th birthday in Marrakesh (we're the adventurous type), and WOW couldn't have been a better hub for our travels. I felt like royalty living in a palace. From sunsets on the terrace to the immaculate courtyard, to the incredibly helpful staff, this place was absolutely perfect. The room was such an incredibly comfortable hideaway from the madness of the medina. With the cool air blasting from the air conditioner, the incredibly comfortable bed with heavy bedding, and the COMPLETE blackout capabilities of the wooden shuttters and heavy curtains, we accidentally slept for 13 hours on our first night, waking up at 1 PM. I can usually never sleep more than 6 hours at home. It's that quiet and comfortable. On the last night, an art gallery even hosted a party and invited us for wine and art on the terrace. Total vacation mode was fully engaged. I highly recommend this place to anyone traveling to Marrakesh.

8/10
Excellent
Verified traveler, 12 Jun 2016
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Enjoyed the hamam experience. The breakfast on the terrace was lovely. Staff was very friendly and helpful.

10/10
Exceptional
Victoria, 09 Jun 2016
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Road wow Sure lived up to its name. Decor is amazing and the staff were extremely attentive. We lived like king and queens. Recommend the spa and can't say enough about the staff. 10/10. Highly recommend the riad

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