Riad Chergui

9.4

Exceptional

87 Guest reviews

9.4

Exceptional

87 Verified Reviews

Read all reviews

Cleanliness9.6/10

Service9.4/10

Comfort8.8/10

Condition9.4/10

Neighborhood9.0/10

Amenities9.6/10

Tasty breakfast. Very nice decor. Friendly staff. Really recommend.

Beauty of the Souk

This is a stunning little Riad conveniently located to some amazing stores and fairly easy to find. Beautiful service - lovely people - and great room!

The transfer upon arrival at the riad was easy. Someone was waiting for us to load up our luggage and show us the way. The breakfasts were delicious. The entire staff was friendly and helpful for our 4 night stay. The room was clean, large and comfortable. They helped us make train reservations and printed out our tickets. Most enjoyable stay!

My son and I were made very welcome at Riad Chergui, particularly by Abdu. The hotel is tranquil and relaxing, despite being very close to the souks and busy side streets. Easy to get to and from the main areas, but worth noting you have to walk a short way from taxi drop off. Great pool, lovely rooftop terrace and generous breakfasts. Would definitely stay again.

Very good people working there . I liked the guy called Hamzeh and the lady who was their manager particularly … let’s say all of them were great people

Fantastic Riad, super quiet and yet you’re only around the corner from the souks. Staff are amazing, they look after you well and don’t ask for anything in return but good to leave a little tip at the end of your trip. Rooms are very clean and nicely decorated. I would highly recommend

Great but wanting in some areas.

We were a group of 8 business friends celebrating a birthday, drove two cars from.Casa. Since the info provided was completely insufficient, we were virtually left in the hands of these private parkings.. and remained worried for our entire stay. My car came away with a nasty scratch. Abdou at the Hotel and the kitchen staff were brilliant. Radouane was on leave and Emmanuelle at first seemed a tough owner, ticking off two of our colleagues fir a spilt beer and a chair out of place..so they were really upset... She warmed up to us gradually - but the initial ticking off was not good..esp after paying 200€ a night. Lights in the toilet are very poor and while the water pressure in our room.was good, another couple had issues. Another mention for Abdou - we gelled very well - being from.Senegal.. and he really made our stay really pleasant. I did find a pouch of money in my room.safe (Room 3) containing 900€ which I handed to Emmanuelle - Hope the person who lost it reads this message or is contacted by Emanuelle. Overall a beautiful Riad and did justice to Marrakech. A little more warmth in the welcome (I took it as her being humorous and we got along well) to others, would get them the 5 stars easily.

An absolutely wonderful oasis in the medina, really well located to explore the city yet quiet and relaxing as soon as you walk through the door. Fantastic staff, beautiful property and great room.

Cannot recommend highly enough. The staff are superb and genuine and cannit di enough for you. The breakfast was superb. Riad itself is beautiful and astounding, a real oasis. It is in a perfect location that is central and walkable to everything. Very clean and peaceful too. Thank you once again.

Great place to stay. Staff are friendly helpful & very obliging 😊. The Riad is very convenient for all amenities so would definitely stay here again on my next trip.

Staff were exceptionally helpful. Stay was during Ramadan so not a particularly quiet time. All meals taken at the Raid were of excellent quality.

Highly recommend. We spent 2 nights here on the recommendation of friends and could not have been more pleased. The city is hectic, and a short walk to the action while lodging in quiet solitude was a blessing. The owner/operator is personally vested in the operations and it shows as she is atop every detail. Staff was wonderful.

Staff is outstanding, meet all our needs and then some !! Highly recommend. We had dinner prepared by staff and would very much recommend the experience.

Great service, clean and tidy, staff very friendly

In the Medina - stay here!

Emmanuelle was a super host and we truly enjoyed this stunning Riad! We are planning a return trip soon - it was that GREAT!

Very relaxing. Close to tourist attractions. Recommend taking up the offer for the Riad to arrange taxis as some people didnt and had to pay a lot more than 15 euros. Restaurants close by and the Riad will do an evening meal if you let them know in advance. Breakfast was very generous.

Instagram worthy riad

Beautiful and spacious riad, located in a quieter part of the Medina. We were also surprised that there was a bar, as other hotels we stayed at in Morocco didn't serve alcohol. Nice food as well.

Riad Chergui combines a location close to restaurants, hammams, the souks and main square with personal and attentive service. The breakfast is delicious. My bedroom was large and comfortable. The pool and bar area is ideal for relaxing and enjoying a drink. The Riad arranged transfers to and from the airport as well as helped us with restaurant and activity recommendations, all of which helped us make the most of our time in Marrakech

It was so nice to step off the street into this beautiful and peaceful haven. There was a welcoming mint tea and I instantly felt like I was on holiday! The staff are super friendly and helpful...I can’t wait to come back; thank you riad chergui

I really loved this Riad, wish I could have stayed longer. The rooms were very clean, bed was excellent and breakfast was really good. They also have a rooftop where one can go have a drink and soak in the sun. The riad is located right inside the souk but you cannot hear any noise once you’re inside. I highly recommend the place.

Chergui is a little oasis of calm in a hectic and manic town. Emmanuelle, Isabelle, Abu, and the girls are all great, they do their best to give you a plesant stay and Emmanuelle wa really helpful with recommendations and places on the map to visit. Be prepared for authentic rooms (and bathrooms) and if it’s chain style hotel perfection your looking for then be prepared to look elsewhere as the Riad ticks all the style and charm boxes of a proper Moroccan Home/guest house. If you want anything from the bar, go ask, there’s not waiting staff as everyone is busy keeping the courtyard clean and rooms well made. If ever I planned on a return trip to Marrakech I would most definitely stay here again!

A lovely oasis amidst the hustle and bustle

My husband, daughter and I stayed here recently. My daughter flew back after 4 nights, whilst we stayed on a further 3 days. The staff were very welcoming, and did everything in their power to make our stay enjoyable. Emmanuelle gave us lots of useful information regarding restaurants, shopping and tourist attractions. When I had an upset tummy, the staff provided me with medication, and made me a lovely herbal drink to settle my stomach. It felt more like staying with members of a large, caring family than a hotel or guest house. The breakfasts were superb; freshly squeezed orange juice, fruit, pancakes and sweet Moroccan delicacies, different breads, cakes and croissants, honey, jam and soft cheese, followed by a choice of fried eggs, or scrambled, and of course, Moroccan mint tea or coffee.

Great location and great service.

Great location and very friendly, good service. Wifi was a bit inconsistent, but overall everything was great. Some of the rooms are quite small by North American standards, but we knew that when we booked. Close to everything, we’d stay there again for sure.

Beautiful Riad

Beautiful riad and excellent, attentive and very courteous staff. Some difficulties with booking arrangements. If, like us, you booked through an agency, I strongly suggest you contact the Riad directly to confirm payment and transfer arrangements

Fabulous Riad

I recently stayed at Riad Chergui with a girl friend of mine and from the minute we were picked up to the minute we were dropped off back at the airport was just perfect. Emmanuelle and her whole team working at the Riad were extremely helpful and the food was wonderful. The pool (despite being freezing) was a welcome break from the hot winter sun and the rooftop provided a perfect sunbathing set up. The rooms were comfortable and spacious and we were fortunate enough to have a room looking out over the pool. The Riad is down a couple of windey roads but after finding it once, it is easy to locate. Slightly out of the main hustle and bustle but just a 5 minute walk to some lovely restaurants and souks and about a 20 minute walk to the main square. I would highly recommended this to couples or groups of friends who want a nice chilled holiday in Marrakech

It needs some work the hotel is beautiful. Overall, the hotel is gorgeous.maids clean ed the rooms and food was made perfect. The staff worked hard. At moments it felt like you were being a bother you would find staff hiding on the phone in stairways. A little disorganized in planning outings. And it's in a sketchy area. If you can book outside of the old area less sketchy neighborhood. It feels like the management can't handle the thieves near by very well from bothering clients. That needs some work. Some disappointments but if u can look past that the hotel is beautiful.

Beautiful riad, great staff, definitely recommend!

Beautiful, peaceful riad in the middle of the medina. Perfect location. The staff were so helpful too. I recommend this to anyone!

Quiet calm near hustle and bustle

Very friendly, welcoming and helpful staff in a really quiet riad (tucked away but close to the busy streets in the Medina). Breakfast is plentiful (breads, pastries, yogurt, egg, ham and fresh fruits) and relaxed. Nice pool (quite large for a riad) and terrasse. Pretty decor - although a little tired in places, which adds to charm. Large rooms and comfortable beds. Air conditioning in our room was poor (nightly room temps of 30+ degrees Celsius) although it was fine in daughter's room. A perfect place to stay if you are seeking peace and relaxation.

Excellent little Riad in the heart of Madina

Couldn't recommend this Riad more for a short stay in Marrakech. Walkable to the souks. Little oasis away from the mayhem. Service was excellent and the courtyard palatial.

Urban Tranquility

We were greeted at our taxi point and taken through the winding alleyways we stepped into a subtle lit courtyard strewn with an assortment of huge lounging clean white settee areas around a beautiful green tiled lit pool. We were poured refreshing mint tea and a plate of local patisserie on our arrival Lter we were escorted to our gorgeous room (no.9) overlooking the pool. High white washed ceilings, traditional light fittings ,dark wooden wardrobes from floor to ceiling and a huge built in bath,clean white sheets,bottled water and a folder with all the information about the rhiad and the local area was left out for us to read at our leisure.we descended the steps to a pool side table and served with our three course meal of chicken tagine , fennel soup and raspberry mousse ,and white wine. the staff are friendly but discreet (it's a real benefit to speak french here you can learn more about the country and it's customs from the staff) after a comfortable sleep,broken briefly by morning prayers from the mosque and the noisy huge flock of finches gathering on the vast wall of jasmine in the courtyard, (all part of the charm of being in another culture.) we were presented with a traditional breakfast of eggs/cheese/fruit/pancakes/yoghurt/local bread/fresh coffee/fresh orange juice

Beautiful Riad with friendly staff!

We had a wonderful stay at Chergui. The staff was extremely friendly and Riad was comfortable and clean. The location was ideal for walking to the Souks and getting to Jemma Al F'na. Thanks again to all at Riad Chergui for making our stay so pleasant. There's no other Riad I would stay at on our next visit!

Beautiful Riad amidst Marrakech's crazy streets

The Riad is tucked away amoungst narrow dusty alleyways, an oasis amidst the noise and hustle of Marrakech. We we're warmly welcomed and made to feel totally at home during our short stay. The pool is a gem in the heat and we spent most days gladly lying alongside or up on the secluded rooftop after getting lost in the endless Souqs. I'm looking forward to the next time we can visit!

Excellent riad, lovely host

Very relaxed 2 days prior to an organised tour. We booked very last minute (11pm the day before we arrived) and still Emmanuele was able to arrange an airport transport for us. We were greeted with mint tea while we filled in the paperwork and then shown to our room. She gave us lots of great tips. The Riad itself is gorgeous, and the pool area is so chilled out. Breakfast was lovely, we didn't eat at the Riad itself because there are a lot of birds in the bushes and I am not keen on them. The location of the Riad is perfect, easy to find. A short walk to the souks, about 15 minutes walk to the main square (but only 30 dirhams if you want to get a taxi).

Amazing Cultural Experience

This hotel was phenomenal. It was a unique cultural experience that will be nearly impossible to beat. The hotel is so beautiful that it will take your breath away. What is more, it is located inside the city, so you get to experience life in the middle of the city, not in a business district. You will be ASTONISHED by the location.

Charming Riad ...our first time in Marrakech...this Riad is beautiful and an oasis from the craziness of the medina. It has a great pool. We brought our children who are age 9 and 12. They were the only kids there so that felt a little awkward because they were making noise in the pool when everyone else was trying to read and relax. But no one complained and the staff was fantastic. Also the room was perfect for all four of us. Breakfast was great. I was really happy with Riad chergui.

Absolutely brilliant

I never review hotels but really had to say how amazing our stay was. Went with my mum for 4 days, we were upgraded to a lovely room overlooking the pool. The place is amazingly clean, comfortable and so pretty. It's easy to find as well so no worries about getting lost, the food was good and the staff so friendly and welcoming. I couldn't rate it highly enough and have absolutely no complaints.

Used my visa to double charge me after i left

We visited the riad with some friends and we got the 4 bedroom room , surprisingly that was much smaller than the rest 2 bedroom rooms. Everything was okay with the hotel and we had a good stay (except the bees which attack your breakfast every morning by dozens). Before leaving the hotel asked us to pay in dirhams even if the expedia invoice asked for euro. In total due to the exchange rate we paid 50 euro and the hotel said that the transaction couldn't be made through expedia direct debit as to avoid the 50 euro extra charge from the exchange rate. A few days later i saw my statement and there was another charge from the hotel as direct debit from expedia for the full TOTAL accurate amount of the room. I contacted the hotel numerous times and i wasn't able to reach them. After certain tries i managed to speak to them and they promised to refund the money back. Eventually they refunded me the money and the total amount was 30 euro less. When i contacted them again they given me excuses about the currency exchange as to be the reason why i received 30 euro less and they promised to give me the money back. 1 month later i received nothing.

Marrakesh 2015

Lovely Riad with the best staff. We have stayed in Marrakesh before, but this was truly special.

Riad Chergui - 5 star luxury

Excellent hotel, strongly recommended. Ideally situated on the edge of the Medina, 5-10 minutes walk from the main Square and 10-15 minutes from the New Town. Very quiet, very friendly. Transfers to the Airport were arranged for us ahead of time by email. The pool is deep and clean, it's big enough to swim up and down, it has ledges to sit on at one end, and the patio around it has both sunny patches and shady patches throughout the whole day. The room was decorated and furnished in Moroccan style, and was thoroughly cleaned and tidied every day. If you're looking for a Riad in Marrakech, just choose this one and you won't be disappointed.

Friendly Staff

The hotel is really clean and beautiful. The staff members are so friendly and nice. It's a perfect hotel for people who just want to relax. Loved every moment of it :)

Lovely, elegant and understated

Riad Chergui is nothing if not elegant-- the decor is immaculate, the rooms are well-appointed, the service is attentive but never overbearing, just the right tone throughout. The pool is ample in comparison to most riad plunge pools. The food is superb-- exceptionally well prepared and presented. Emmanuelle is a gracious host and clearly runs a very tight ship

Merci pour tout Riad Chergui, tout s'est bien passé, coté piscine est un véritable havre de paix, nous avons apprécié notre séjour, Abdou est absolument adorable ainsi que tout le staff, merci de nous avoir rendu ce séjour superbe, la seul chose que je n'ai pas trop aimé c'est les petits déjeuners trop répétifif a mon gout, toujours le même fruit toute la semaine et les msemen réchauffé de la veille, sinon votre Riad est magnifique.

Nous avons passé un séjour inoubliable à Marrakech, notamment au Riad chergui… le personnel est d’un respect inégalable, serviable, souriant.. Les services proposés sont très bien. Le petit déjeuner est INCROYABLE.. fait maison.. crêpes, gâteaux, verrines..il y a du choix et c’est très copieux ! Tout est très propre ! Un service ménage tous les jours…Proche de la médina .. nous avons pu faire des visites à pieds.. Enfin que du positif !!

Superbe accueil. Bel hébergement, à 5 minutes de la médina. Chambre propre et identique aux photos. Petit déjeuner copieux!

Really lovely Riad in the middle of Marrakesh. Perfect for a Citytrip. Best: The people who works there. They are the nicest people, very caring and super polite. Thanks so much for our hospitality! Best regards from cold Hamburg

Nous avons passé un super séjour dans ce Riad, à proximité de tout, nous avons marché beaucoup aussi, mais le Riad était idéalement situé. Riad hyper propre, soigné, et plein de charme. C'était calme et très reposant totalement coupé de l'agitation extérieure. Personnel très agréable, souriant et aux petits soins. Le TOP ! Allez-y les yeux fermés.

Excelente ubicación, servicio y propiedad. todo impecable.

Très bien placé. Riad très jolie et propre. En revanche la personne qui s’occupe de la gestion des vacanciers n’est pas très agréable et ne sourit pratiquement jamais. Son service est limite voir inexistant.

Perfekt läge

Bra läge precis utanför souken. Rent och snyggt, bra service även under kvällstid. Perfekt med en fin pool när man kommer hem efter en aktivitet eller en heldag i staden. Avkopplande miljö, lugnt och stilla. Bra frukost vid poolen, skön start på dagen. Rekommenderar att ni bokar rätt rum, en del rum var rätt små. Skulle gärna bo här igen.