Fair
9 Guest reviews
Calle Cipres 10, Esquina con Ciricote, Cancun, Mexico, United Mexican States. See map
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With a stay at Residencia Los Encantos in Cancun, you'll be within a 10-minute drive of Plaza Las Americas and Plaza 28. This guesthouse is 10.3 mi (16.5 km) from Moon Palace Golf Club and 11.2 mi (18.1 km) from La Isla Shopping Mall. Make yourself at home in one of the 4 guestrooms. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and complimentary toiletries. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals not allowed
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
English
Spanish
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Childcare
Banquet facilities
Accessible facilities
Breakfast available (surcharge)
Television in common areas
Garden
Children's pool
Picnic area
24-hour front desk
Wedding services
Designated smoking areas
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of outdoor pools - 1
Free self parking
Terrace
Home away from Home
This family has graciously opened their home to make my stay extremely comfortable especially since it was my first visit to Cancun, and I was traveling solo. I cannot thank them enough.
Extremely rude staff...
Hi there, :) I'm going to share my disappointing experience at this residence. I forgot to turn off the lights of my room one day and the next day the lady who is the wife of the owner came to my room with a very unpleasant tone of voice and very bad attitude complaining about why I left lights on. I explained to her that I forgot. :( That was my last day of my stay and she kicked me out of her home asking a few times when I was going to leave; I responded that I was ready to leave at the check out time which was 11am. The husband is very nice and kind person but he wasn't there on my last day so he could not do anything about her wife's behavior. Thanks!
Safe and quiet. Fair according to price
It was relaxing and quiet. While in Cancun, I spent almost all of my time visiting the surrounding attractions: Tulum, Playa del Carmen, Puerto Morelos, Playa Delfines, Isla Mujeres, Mercado 28, and some others, so I only slept at Residencia los Encantos. Nevertheless, they have a nice pool.
Really nice place. Friendly owner. We liked it a lot.
Residencia Los Encantos | Hotel in Cancun | Travala.com
This place I booked for Ten days in Cancun. When I got to the property, the owner told me that the place is fully booked, and I should ring Expedia for my money back. I finally get hold of Expedia. They contact the owner and this guy told them that I didn’t show and wouldn’t refund my money. So I’m back in the US and Expedia has try again and he still refuses to refund my money. So don’t book this place or do not pay upfront. 😡👎