Residencia Los Encantos
6.6

Fair

9 Guest reviews

6.6
Fair
9 Verified Reviews
Read all reviews
Cleanliness7.0/10
Service6.8/10
Comfort7.6/10
Condition6.4/10
Neighborhood6.0/10
Amenities6.0/10

Calle Cipres 10, Esquina con Ciricote, Cancun, Mexico, United Mexican States. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Childcare
Banquet facilities
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Hotel Description

With a stay at Residencia Los Encantos in Cancun, you'll be within a 10-minute drive of Plaza Las Americas and Plaza 28. This guesthouse is 10.3 mi (16.5 km) from Moon Palace Golf Club and 11.2 mi (18.1 km) from La Isla Shopping Mall. Make yourself at home in one of the 4 guestrooms. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and complimentary toiletries. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Hotel policies

No cribs (infant beds) available

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 3:00 PM
Check-in by: Anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

You need to know
  • No pets and no service animals are allowed at this property.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve rollaway/extra beds
  • This property accepts credit cards
Minimal age
18
Optional fees
  • Fee for full breakfast: approximately USD 20.00 per person
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Entertainment

Smoking areas

Childcare

Banquet facilities

Accessible facilities

Other

Breakfast available (surcharge)

Television in common areas

Garden

Children's pool

Picnic area

24-hour front desk

Wedding services

Designated smoking areas

Wheelchair accessible path of travel

Wheelchair accessible parking

Number of outdoor pools - 1

Free self parking

Terrace

Hotel reviews

6.6
Fair9 Verified Reviews
warning-sign.svg
Cleanliness7.0/10
Service6.8/10
Comfort7.6/10
Condition6.4/10
Neighborhood6.0/10
Amenities6.0/10
2/10
Poor
Suli, 23 Dec 2021
expedia-logo-v2.pngTraveller

This place I booked for Ten days in Cancun. When I got to the property, the owner told me that the place is fully booked, and I should ring Expedia for my money back. I finally get hold of Expedia. They contact the owner and this guy told them that I didn’t show and wouldn’t refund my money. So I’m back in the US and Expedia has try again and he still refuses to refund my money. So don’t book this place or do not pay upfront. 😡👎

8/10
Excellent
Susan, 24 Dec 2017
expedia-logo-v2.pngTraveller

Home away from Home

This family has graciously opened their home to make my stay extremely comfortable especially since it was my first visit to Cancun, and I was traveling solo. I cannot thank them enough.

2/10
Poor
Lina , 18 Nov 2017
expedia-logo-v2.pngTraveller

Extremely rude staff...

Hi there, :) I'm going to share my disappointing experience at this residence. I forgot to turn off the lights of my room one day and the next day the lady who is the wife of the owner came to my room with a very unpleasant tone of voice and very bad attitude complaining about why I left lights on. I explained to her that I forgot. :( That was my last day of my stay and she kicked me out of her home asking a few times when I was going to leave; I responded that I was ready to leave at the check out time which was 11am. The husband is very nice and kind person but he wasn't there on my last day so he could not do anything about her wife's behavior. Thanks!

8/10
Excellent
Darell, 02 Aug 2017
expedia-logo-v2.pngTraveller

Safe and quiet. Fair according to price

It was relaxing and quiet. While in Cancun, I spent almost all of my time visiting the surrounding attractions: Tulum, Playa del Carmen, Puerto Morelos, Playa Delfines, Isla Mujeres, Mercado 28, and some others, so I only slept at Residencia los Encantos. Nevertheless, they have a nice pool.

10/10
Exceptional
Verified traveler, 15 Mar 2017
expedia-logo-v2.pngTraveller

Really nice place. Friendly owner. We liked it a lot.

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