Renaissance Hangzhou Northeast Hotel

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A stay at Renaissance Hangzhou Northeast Hotel places you in the heart of Hangzhou, a 4-minute drive from Century Park and 7 minutes from Happy Seasons Park. This luxury hotel is 16.7 mi (26.9 km) from West Lake and 10.2 mi (16.4 km) from Jinghang Grand Canal Hangzhou. Make yourself at home in one of the 172 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, while iPod docking stations and premium TV channels are also offered to provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Hangzhou? This hotel has 1650 square feet (153 square meters) of space consisting of a conference center and 6 meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

You need to know

• Pool access available from 9:00 AM to 9:00 PM.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Parking height restrictions apply.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: Alipay, Apple Pay, WePay, and UnionPay QuickPass
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Minimal age

16

Optional fees

• Fee for buffet breakfast: approximately CNY 168 for adults and CNY 84 for children
• Nearby parking fee: CNY 80 per day
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: CNY 155.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Korean

English

Chinese (Mandarin)