Located in Guatemala City (Zona 10), InterContinental Real Guatemala by IHG is a 4-minute walk from Plaza Fontabella Shopping Center and 11 minutes by foot from Oakland Mall. This family-friendly hotel is 1.5 mi (2.4 km) from Popol Vuh Museum and 1.6 mi (2.6 km) from Europlaza. Make yourself at home in one of the 239 guestrooms featuring iPod docking stations and minibars. Your pillowtop bed comes with Egyptian cotton sheets. Wired and wireless internet access is complimentary, while 48-inch LED televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Guatemala City? This hotel has 6186 square feet (575 square meters) of space consisting of a conference center and 20 meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available on request).

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately GTQ 159 per person
• Airport shuttle fee: GTQ 144 per vehicle (maximum occupancy 3)
• Pet fee: GTQ 1200 per pet, per stay (maximum GTQ 1200 per stay)
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Late check-in fee for check-in between midnight and 3:00 PM
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: GTQ 160.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish