Radisson RED London Greenwich The O2

6.8

Fair

141 Guest reviews

6.8

Fair

141 Verified Reviews

Read all reviews

Cleanliness7.4/10

Service7.0/10

Comfort7.0/10

Condition7.0/10

Amenities6.8/10

Disappointed. Lights not working. Smelled of drains in shower roo.. hand prints over furniture. Poor cleaning.

Just stay somewhere better…

I’ve stayed in radisson red in Glasgow and was excited. This was dirty, uncared for and at breakfast the coffee machine wasn’t working. I felt like they tried. Just missed every mark.

Brilliant staff

Good clean hotel with very helpful staff

Terrible experience

Our room was next to the stairs with a squeaky door. Every time someone opened or shut the door and went up or down the stairs, our room would shake and we could hear the squeaky noise. The manager said the hotel was fully booked and there was nothing they could do. In my opinion, this room should be turned into storage! Also, when I first walked into the toilet, I could smell urine. Very unpleasant. No hot water in the shower! I can see that this issue has been reported by other customers in previous reviews numerous times. I can confirm that in April 2025, you can still expect a cold shower at this hotel.

2 nights was woke in the early hours after first night woke at 6 in the my by above then last night woke at 3 same issue spoke to reception offered us breakfast but was to exhausted and room was not cleaned properly dirty floor no wiped sides mirror had graffiti onn

Faeces stains in Bed

To start off our room wasn’t what we reserved ! We booked 2 singles and had to settle for a room with a double room. Not ideal but we just had to run with it. The early check in fee was wavered.We went on up to the room which seemed nice at first glance but after a closer look there were faeces stains in the bed and hair. The Bathroom had stains in the toile and just wasn’t up to standards.

Lovely hotel. Perfect location for O2. Would defi

Perfect.

A nice looking hotel both inside and out with matching cleanliness. Would be 5 stars all across the board if not for the difficulty to communicate with the staff and the run down looking surroundings.

The room we booked for 2 nights was on the third floor and our view was restricted by empty warehouses. Upon entry the room was neat and tidy. The TV did not workand there was no aircon working. The bathroom was ok but had limited areas to put toiletries etc. The body wash bottle was empty in both the shower and above sink. There was a rapid charging pad on oneside of the bed but it was not working. The fridge had the earth pin on the plug was missing so fridge could not be plugged in. We asked for tv to be looked at and it was sorted straight away. On the 2nd day the toilet was leaking and again it was looked at during the day(we went out) but just a towel undeneath was their solution. During the night we had to open a window due to it being too hot but road noise was a big consequence. Breakfast was good lots to choose from cold meats, cerals, pastries etc and buffet hot food- only boiled and scrambled egg choices. Salt was missing so had to raid other tables. Bar and restaurant food and drink good prices. The stairwell and corridor areas were very dusty and the carpet on the ground floor was filthy. To be honest cheaper chain hotels have been much better than this one.

The overall experience was good. Breakfast seemed a little chaotic. The restaurant wasn’t very busy but staff were not keeping up with setting up recently vacated tables quickly

Poor standards

It was dirty and noisy. Ok for for the O2 I guess but otherwise avoid.

Great hotel stay for o2 concert

Stayed at the hotel 20 min walk from o2, great easy location to get to

The Hotel was very nice! Clean and quiet. I walked there from the o2 which was a bit annoying due to the construction work between there. The staff were really helpful and friendly.

Not a very clean hotel.

This hotel does not appear to be very clean. When arriving into our room, the bedding was quite obviously stained, there was plates and cutlery stacked up on a window in the corridor and rubbish overflowing from bin bags in the stairwell. Although the issue with the bedding was resolved, it is disappointing to experience such uncleanliness at a Radisson branded hotel. The staff appeared bored and like they wished they were somewhere else. The breakfast was OK. The location was good in proximity to the o2 but I would not be booking this hotel in the future and will not be recommending after our experience of uncleanliness.

Perfect for the o2

Lovely hotel . Very friendly and welcoming staff . Very efficient when needed help . Bed was very comfortable. Loved the decor . Would go back .

Close to the O2, and very clean hotel

It was great but both day's the shower was cold - luke warm at best. We apoke with other guests whobhad reported this so hotel was aware.

Should be better

Nice hotel but feels like it’s not being cared for or looked after. Shower never got warmer than lukewarm, the shower door leaked and the air con in the room didn’t work. Dirty wine glass sat in a windowsill in the corridor throughout our stay, napkins lying about and just generally untidy. Felt like all style but no substance

Great service, but will not recommend it.

The first impression was great, good location for the O2 arena. We were greeted warmly at the reception and were offered welcome beverages. The room size is adequate, lighting was a bit too dark. The lack of extraction fans in the bathroom means there was a damp smell as soon as I stepped in. Wireless charger, bedside light and light on the makeup mirror was not in working order. Shower temperature was tepid on the verge of being cold, even at the hottest setting. Fixtures around the bathroom are loose and fallen apart. The staff are great, the location is great, but the quality of the room is of sub standard.

Overnight stay

Lovely overnight stay for a concert at the O2 Arena. Great location to walk to. Lovely large room, comfortable bed.

O2 stay over

Very friendly staff, but window in bedroom did shut properly, so just kept the heating on. The breakfast was definitely worth the extra. Would use again.

Good

Clean hotel. Great funky decor.

Excellent service..

Stayed 25th January 2025. I booked two rooms, both had a broken window and in one, the air conditioning didn't work. The bar closed at 10:45 which was very surprising. The area is horrible and whilst they advertise a 15 minute walk to the O2 venue from the hotel, we felt it far safer to get a taxi. In the morning, whilst waiting for a taxi before departing, I noticed staff were using a supermarket shopping trolly (still with the coin slot chain release mechanism intact) to carry bottles and other bar consumables in order to restock the bar - that pretty much summed up the quality of the place.

Awful

Broken window, cold draught coming in, no hot water for shower!

Staff were rude. No pleasantries at check in, not inviting at all. Beds hard and uncomfortable. Thin walls, was a party in a room next door and above at the same time till 3:45. How no staff heard I will never know. Would have complained at the time if I wasn’t really trying to sleep hoping it would stop. Overall, very disappointing. Would not stay again.

Wonderful stay

Absolutely amazing place with better value than what we paid for. Beautiful shower, bed, TV, lighting.

Overall good!

Overall everything was good, and only downside pillow was very squishy not firm at all and mattress very soft too, you sink in. Everything else was lovely , hotel very pretty and breakfast was delicious good variety.

Fantastic location and stay

Fantastic location a few minutes walk from the 02. Very dog friendly so had a wonderful stay with our two Furs, staff were so warm and welcoming to us all .Mosham ( hope I’ve spelt that correctly) was incredibly polite and helpful and made us feel so welcome arriving with dogs and associated paraphernalia!! Parking (pre booked) directly outside the main doors was a huge plus

Nice enough - not really close enough to O2

Nice enough. Quirky decor. Everything felt very ‘new’. Room was spotless. Only complaints were: - drinks were ridiculously expensive in the bar (£35 for a cheap bottle of Prosecco) - the hotel isn’t really in good walking distance of the O2, yet the description gives the impression it is. It’s stuck out on a main road that I wouldn’t have been comfortable to be walking along late at night. Had to call a taxi to take us to the O2 and back

Go for the aesthetic, not to sleep

Beautiful aesthetic but mattress was like a rock and the room needed a little maintenance with some electricals not working and the window latch broken.

Restaurant opening times were not as web advertised. The opening window had an air gap as it wouldn't close properly, so let a cold draft blow into the room

Sleepless night, very disappointing

Terrible night sleep. The hotel is next to a busy main road but doesn’t have sound proof windows! We also had a whining noise in the cupboard next to our room which was going the whole time. I was offered a reduced rate upgrade in the week before our stay, I accepted it. Got to the hotel, no availability. Why offer it if you can’t fulfil it? Overall a pretty dreadful stay.

Convenient and value for money and close to Greenwich.

Nice decor,

Overall not too bad, shower was unfortunately unable to get any warmer than room temp and the mattress was a bit too firm.

WARNING watch out for double payments

Hotel is ok but parking is overpriced for what it is (£22 per night to park on a sliver of pavement only big enough for a vw polo). What really lets the place down is that they took an additional payment from the credit card even though the room was already paid for.

There was bags of black bin liners of rubbish as we got out the lift onto our floor at 6pm. They gave us single beds which was not what I had booked but the staff argued that I had, even after looking at the email confirmation.

Lovely Hotel

Such a lovely quirky hotel. Loved the theme throughout. Only shame was the room above decided to make noise at 3.30am for about an hour, waking us up sounded like they were moving furniture. Not the Hotels fault.

Disappointing

Rude staff, long wait to check in, rooms not as pictured, no soundproofing in rooms - we had the Blackwall tunnel traffic directly outside our window and could not block the noise all night. The electrical in the room hummed all night long, the toilet smells and the cleaners left all of their towel carts outside our room to begin cleaning at 6:30am.

Good for O2

Pleasant..modern...some updates needed

..

This hotel was close proximity to the O2 arena (about 20 mins walk) It was good for an overnight stay. The room was fine but could have done with a light in the centre of the room. Other lights did not make the room bright enough. Breakfast options were good - catered for vegetarians.

Met my expectations

Great find

Great hotel for a visit to the O2 and surrounding area

Near 02

Convenient overnight stay for O2 arena event

Stayed here for an event at the O2. Only a 15m walk from there so really handy. Parking is £22 for overnight in one of ~15 spaces. This feels really expensive but considering O2 official parking is ~£30 then I guess this is the reason. Initial check-in was not the smoothest though no major issues. Seemed to be some confusion over which rooms were ready. Considering check-in available from 3, we arrived at 4 and the corridors to the room were still filled with cleaning stuff, only 1 cleaner though. Room 110 directly above reception was clean and largely functional-could not get the aircon to work- temp showed but couldn't see any way to turn on. I did not raise this with the front desk as it was late though, ended up just opening a window. Nice shower, very good pressure. Only comment on this was that the knob to direct water from either the handheld or rain head was incorrect. Usual hotel-style TV and plenty of charging points both 3pin and USB by the bedside. Breakfast was a buffet affair - tasty but as with a lot of places that serve breakfast this way, you need a bit of luck to get all fresh items for a cooked breakfast! Only had scrambled eggs ready, fried or poached eggs were provided on request. By the time a fried egg was provided there were no sausages left! Didn't bother me too much as I wasn't too hungry and made do with just bacon and beans plus there were pastries and other things to eat also. Seemed a little understaffed but staff were pleasant and helpful.

£3 microwave pizza sold as £16 stone bake wood oven pizza

The staff are very unfriendly and the breakfast is not worth the money so please don't book it