Radisson Collection Yangtze Shanghai

8.2

Excellent

455 Guest reviews

8.2

Excellent

455 Verified Reviews

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Cleanliness8.6/10

Service8.4/10

Comfort8.2/10

Condition8.2/10

location7.4/10

Neighborhood8.2/10

Quality8.0/10

Value6.4/10

Amenities8.2/10

The pillows are way too thin. Even though the bed is comfortable but the pillows make it not a restful sleep. Also rooms are a little dated

Excellent Staff, Early check in and late checkout are well accommodated, excellent breakfast and amenities. I loved my stay here.

Very nice for the price in Shanghai, got everything we needed for a few hours sleep before catching the train

Friendly staff. Handy location to shopping plazas. Very good buffet breakfast menu. 40-45 mins drive to international airports

Great location. Older property with good remodeled lobby and hallway, room condition better than expectation. Excellent value.

Good hotel for meetings at Shanghai Mart.

Every convenience to Every where

This is a wonderful hotel tucked in a business area, so it was very quiet during the holidays. It is a true 5 star hotel. The only drawback is that it is about 10-20 minutes to a subway station, and there is not a lot close by. There are nice malls within a 15 minute walk.

Surprisedly a nice clean classic hotel considering it’s built early 90s! Noticed the most to me was that the carpet in the room was clean which isn’t the case in many hotels in the country. CNN and CNBC are amount of 60 channels.

good

Very clean and helpful hotel. The pool and small gym is good for working out

Very good!

Great location, has 2 big shopping plaza nearby with plenty of dinning options. Hotel is little outdated, but staff are very welcoming & rooms are clean. Good value!

Very nice location. Close to where I wanted to be. Excellent view and nice breakfast. Wife really liked this hotel. Recommend.

the convenient location

Almost ok

Not as expected

Not what I would expect from a RadissonCollection hotel, credit cards (despite having no problem on credit limit) declined, staff unaware and apologetic about inability to use Applepay for small issues. Staff Unaware of Unionpay/Apple link. Overnight ok but carrying your complimentary toiletries in the elevator to the room in a £90+ per night hotel in Shanghai????

The property is good and the location is convenient with lots of walkable shopping and restaurants. The staff is ok and the service can be improved especially at amenities such as business center hours, breakfast selection

The best!

Great service! Very comfortable and clean. Very secure. Had nightly live music in the lounge. Ate at several restaurants. Food was excellent, especially breakfast and Dynasty restaurant. Will stay again. Very convenient location too.

1층 로비와 식당 사진만 보고 믿고 갔다가 굉장히 실망한 호텔 이었습니다. 객실이 작고 리모델링 오래 하지 않아 오래된 객실 이었습니다. 에어컨을 켜니 오래된 기계에서 나는 소음이 굉장히 심했습니다. 욕실 깨끗하긴 했으나, 오래 되어 때가 낀 부분이 보였고, 오래된 욕실 이었습니다. 가성비 좋다고 봤는데 3만원 더 추가하여 다른 호텔에 묵을 것 입니다.

Great business hotel

This is my second time staying in this hotel and I liked the convenience and services very much. The room is clean and spacious. It’s good for business travelers.

Good Hotel for Business Stay

Very good stay for business and friendly staff. Location is good as well. Thanks!

Perfect service all the way through. The breakfast buffet is amazing, and the evening crayfish buffet is a must in Shanghai

OK, nothing special. Best for buisness trip/visit

Good location, OK service, can be improved (ordered coffee during breakfast and 2 days in a row they forgot about my coffee) Iron in the room was not the best quality (burned my 100 dollar shirt) The A/C was noisy

Amazing!

F and B is good.convenient neighbourhood for eating out.

Hotel is excellent!! I will stay there again.

Good hotel. Breakfast expensive but ordinary food. Bed too hard

Very Clean of room. Great service and location.

Everything is beyond satisfactory. There is only one minor item could have made improvement. The quality of the comforter, down comforter for its puffy, light, and warm.

Ok place to stay in Shanghai.

All clean. Service was ok. Not good. Not bad. The place is aging and needs a facelift. Shiny surfaces are scratched and full of fingerprints. Silicone gaps are deteriorating. Staff can be a little overwhelming, especially at breakfast. Which is not so bad.

OK stay for short time.

It is an OK hotel to stay. Food is expensive, I have sushi for first dinner, not that good with price. Good breakfast and clean room. I think this should be 4 stars hotel not 5 stars.

Was staying the 1st few days in Zhongshan then later moved here for 1 night. The Zhongshan area is better and has the train station in the basement. The taxi driver did not even know this hotel when I gave him the hotel card to return after dinner :)

Air con has fan only, heater is not working but the maintenance guy said is standard! What?

Everything is good except there is smoking smell when enter the room.

The staff was terrific. The counter staff, the restaurant staff, and the were all superb. Staffing tranformed a good hotel into a great experience.

Very good hotel.

Friendly staff and clean hotel. Close to the city.

Great business hotel in a great location. They know how to take care of the business traveler

Shanghai Renaissance

Nice Hotel with Western amenities and location is close to good restaurants and shopping

Great!

Nothing to complain, good condition of everything. Huge bed!

Great Experience

The overall experience at this hotel is great and satisfactory. I strongly recommend this hotel to others to enjoy the same experience as I had recently.

Great business hotel with professional service.

Efficient service and very professional staff. As I am a regular customer, they kept my record on my room preference and always entertain my request for late check-out. The only complaint is that the room rate has soared over time quite substantially.

Good hotel

I was on a very bumpy inbound flight. The staffs are very nice to get me checked-in even it was still early. If you stay longer, you might want to think twice buying the "accommodation package = RMB200+service charge = total 233.20 a day, it covers the mini bar and breakfast". If you get the breakfast daily, it is just 204 a day. They won't refill mini bar during your stay. But it is still worthwhile if you can consume everything in the room during your stay. My stomach is too small to do so. :-)

Good location, CBD surrounding. Did not get booking on first attempt. my friend booked through China web site. Using Expedia in China takes more time delay and has higher price. The driver often confused with the Hotel English name and Chinese name. pls provide both version so we can communicate locally.

The bath room is so outdated and the carpet is old too.

great place to stay

the staff are friendly, the bar and the desserts are nice. room equipments are quite thoughtful

Staffs don't have much knowledge about things.

Hotel staffs need more training. If one question asked, the staffs will ask other staffs and so on. They didn't treat me fairly for things around. If there are 2 guests, the hotel staffs need to treat both guests equally.

Definitely recommend

Very helpful staff. Will stay again.

nice experience, staff polite and the location is good, close to airport

Overall good but the air-condition is not good: you are unable to lower the tempurate when the blanket is so thick.

Location is very good.

Good for a business trip

For the price of the room, thought the minibar would be included but i was charged for an orange juice I took from there. The room size is ok but the furniture is old and it does not feel cozy at all.

Great Hotel

This is a nice hotel that I stay at for business and for pleasure. The staff is very friendly and the rooms are very comfortable. They also have outlets that accommodate many different plugs so that helps international travelers. I also like the fact that I get to use Marriott points with this hotel.

clean and comfortable. Food was ok. location is ok for my business and close to night life and good food

Nice, but dated

The lobby has been refreshed since my last stay in 2013, and it is a nice hotel.

Remarkably good service!

Honestly feel that it was one of my best stays in China. Hotel service was remarkably good!

Overpriced with little value for money

A big disappointment compared to other Hotels in Shanghai in the same price bracket. Will not visit again. Food was disappointing. Staff unfriendly.

Breakfast service lagging

This hotel is good in general, but the breakfast service is lagging. They forgot my coffee 2 out of 4 times. No one lead me to table when I stand there. Breakfast service area needs improvement.

Convenient business hotel

compact, clean rooms, noise insulation between rooms not the best but great breakfast, very helpful staff.

Nice hotel close to all destinations i seek.

You need to provide me a price below $200 US for a room whetehr on weekends or week days or i need to go to Travago. You could drop cost of breakfast to reduce price.

Munich Review

The hotel is conveniently located. The rooms are relatively small, but they serve the purpose. The gym is a bit outdated, but ok, it also serves the purpose.

Very convenient

Because I was not a gold member I was skipped a couple of times with different perks. They also did not live up to the free breakfast for both days. I also waited over 35 minutes for a cab. At least every time they had something bad news to say they at least said it nicely.

Beds and pillows are a letdown

This is generally a good hotel. My main disappointment is the hard mattress and in great contrast the overly soft pillows. I have a King bed with 4 pillows, and they all flattens when you rest your head on them. On the first night, I stacked 2 pillows to support my head, on the second night I used 3 for better neck support. I still could not sleep well. The hotel also charges good money for a transport service to the Pudong airport, yet they put me in a MPV instead of a sedan that did not seem to command the dollar value.

Great atmosphere!

This hotel has an ambiance. The hotel cafe lounge is sophisticated, cozy, and pleasant place to be. I did most of my work at the cafe during my business trip. Meeting people, working on documents, lunch and dinner. And of course, drinking wine.

Clean, comfortable, and cozy

The location was really good for me. The lobby and the lounge area were sophisticated and cozy. Compared to other big hotels in Shanghai with big and empty feeling, this one was cozy and busy (good). Love to stay here again.

Second Visit Dissapointment

This was my second time to stay at this hotel and the service has gone down hill. They booked too many tourist groups which created over crowded breakfast's and slow service in general. I will re-think to stay here on business the next time. For the cost involved they could have done much better.

Bostonian says its a good hotel

The hotel was nice. I enjoyed the pool and fitness facilities. Room was clean and wired internet worked well for Skype calls.

Great Location for Conferences at Shanghai INTEX

I recently attended a 3 day conference at the Shanghai INTEX - which was only a 5 minute walk away. There are many nice restaurants in the area of the hotel that offer different Oriental cuisines (Cantonese, Szechuan, Hunan, Japanese, Korean). Taxi from airport to hotel cost around $30. The hotel has a nice lobby bar, though expensive - a single highball cost over $20 - and a can of soda was $5. You can buy water, soda and beer at nearby convenience stores for about 10% of what the hotel charges. I dined at two of the hotel's restaurants - Dynasty (Chinese) and Raphael's (Steakhouse). Both meals were delicious - and I really enjoyed the Crab Avocado appetizer at Raphael's. A tip of the hat to Executive Chef (Heinz) for a job well done. This hotel is a well-run and well-managed facility. I had the opportunity to meet with the hotel's GM - who was sincerely interested in my feedback. I will stay at this hotel again.

renovated?

Even though it's website said the hotel was just renovated in 2012, the room on 15th floor didn't see any picture like a NEW room!

Nice Location a bit out of the way

You will need to take a lot of cabs in order to visit the main attractions of Shanghai. The hotel is nice, the location is an upscale part of Shanghai. It is real close to Pedestrian Restaurant row where a lot of westerners hang out at night. Lots and lots of different food selections!

Renaissance- not close to all the must-see sights

Location-wise not a very good choice for tourist, unless you are on business and work near the Hongqiao area, It is close to the Hongqiao airport and it takes at least 15 minutes walk to the nearby subway. There is nothing wrong with the hotel, is just that it was built almost 20 years ago, its standard is no way comparable to those newly built 5-stars hotels chain in Pudong and near the Bund. The room is a bit small, and the swimming pool is very small. Overall speaking, a good hotel.

Renaissance Review

Everything was fine with exception to hotel room not being ready when I checked in. However I lefted hotel and when I return the room was ready and my luggage had been delievered to my room. I am planning on staying at the same hotel my next trip in December, so I am very satisfied.

very confortable and convenience hotel

very nice hotel with excellent service provided... convenience location for shopping and easy access to downtown... will choose again next time!

Great hotel for my business trip

Reservation included access to the club floor. Very useful I utilized the amenities on this floor three times a day. Free internet access, great buffet breakfast including eggs to order, attentive staff. They also have two conference rooms on this floor that you can use for the first hour at know charge. Great for a meeting or interview area.

Disappointed.

i paid for an upgraded club room and it felt more like a downgrade. Room was pretty small. room had no shower (just a bath with curtain), hotel is really old. not what i would expect from a Renaisance - lost my faith in the brand.

立地も良くキレイに清掃されていて良かった。 また宿泊したい。

日本人出張者には便利なホテルだと思います。朝食ブュッフェも種類豊富で日本食もありました。トイレのウォシュレットあるのが嬉しいです。

立地条件が良くて日本人街に近い。 ホテルが老朽化していて、古さが感じられます。

Feel so good

施設が古い古くないは置いておいて昔の５つ星ですね、現在ではどう考えても４つ星でしょう。 朝食は改善が必要かと、品数は多いものの食べれるものが少なくしかも余り味が良くないと思いました。

Very good

I always stay in this hotel when I go to Shanghai. This hotel is quite convenient, reasonable and comfortable.

nothing particular

Good hotel Convinient location

施設が綺麗で、３つの地下鉄から近くてよい。コンビニが近くにあるのがよかった。 連泊の時はベッドシーツが同じ時もあったので、そこの部分で⭐️４つ。あとは快適て゛した！

部屋がきれい。バスタブがある。

宿泊した部屋の水回り設備に古さは感じたが、全体的に綺麗で良いホテルだった。

最高です

いつも利用させて頂いてます。朝食も種類が豊富で美味しいです。

朝ごはんが美味しかったです

Morning meal is tasty!

Its location, room, restaurant was very good

Its location, room, restaurant was very good

何処に行くのも便利で、きれいで清潔でした。

地點上海市中心附近有小型購物中心公園有捷運交通方便。酒店設施尚稱齊備早餐豐富多樣中晚餐附近有各式餐廳可供選擇。假如價錢不改變，這是最好的選擇。

.

一家號稱五星的老飯店，但是維持的很高的水準。幾乎無可挑剔，看得出來所有服務人員從前台到客房服務都很有禮貌且稱職，早餐也是豐富可口。最重要的是Hotel.com的價錢非常棒

No cons at all. We would stay again.

チェックイン手続きが遅い

場所が良かったです。

豐富早餐，鄰近展覽館

跟上海展覽館只是10分鐘以來的步行距離， 10分方便：另外酒店的早餐非常豐富