Rooms were nice, Staff were not as great to deal with.

Well Located Apartment

Well though out space. Accommodate my family of 5 easily. Good kitchenette facilities that enabled us to have a couple of simple meals in the comfort of our own home away from home. If anything could be improved, they could install better shower doors as the water from the rain shower kept splashing out.

Everyone from the front desk to housekeeping to the manager were so helpful. I can’t recommend them highly enough

Great apartment but very noisy

Helpful staff

スタッフの対応が良い。 清潔で、掃除が行き届いている。 町の中心に近い。 ＣＡＴの利用が便利

Awesome place to stay clean tidy staff very friendly happy to help you will stay there again

Nice apartment after refurbished

Fantastic stay as we were given the renovated room and it’s very clean when we first enter. The receptionists are very helpful especially the Korean lady whom I did not know the name. Only issue is towards the end of the stay when I saw one cockroach at the lobby pillar and another one in one of the cabinet in my unit. Other than that, I had a pleasant and comfortable stay there.

Nice place to stay, comfortable

Apartment was very nice/clean, lovely comfortable bed, it had everything needed for our 4 night stay, wooden furniture felt a little old fashioned but it’s probably the modern look now, building was generally okay on a busy corner so traffic can be heard but it wasn’t to bad, a 10 minute walk to the city centre and 20 minutes to Botanical Gardens, it was our second stay, there’s a few closed up businesses since we were last there that make the location look a bit tired but generally it’s an okay area to stay, we would stay again

One of my favorites! Good location, the cleanliness and friendly staff. I would like to commend all the staff from housekeeping to front desk. You are all amazing! We’ll definitely come back.

Overall I think the property was OK. It's not the liveliest corner of the CBD since properties on the other three corners seemed to be vacant for some time, not much foot traffic around and within the hotel, and I did see a few people sleeping rough (but they never bothered me). However, you only need to go a few blocks to find some restaurants of various price ranges and a bit further for a large grocery store and other shopping options. Good public transport options. The apartment kitchen and bath were dated but everything was clean and in working order. I especially appreciated the washer and dryer in the unit.

Refurbishing ongoing(?) but location is good

Externally the building looks run down and the room seems to partially refurbished (?) - while the kitchen and bathroom are new, the living and bedrooms are dated and abit more run down. There is always the lift engine noise running through the night and some random items dropping sound every now and then. Location was great and 10mins walk to shopping area. Parking is about 150m away in a separate building, can be challenging for you to drop off luggages before proceeding to the carpark as you need to collect the passes from the reception. Food selection around was good too.

Amazing customer service

The bathroom was very damaged by water and poorly ventilated. Very noisy by the lift (from 5am). But great service/communication from staff.

Nice big 1 bedroom unit (even had a small workspace separate area). Room was clean and renovated. Staff were friendly and helpful. Life noise a little irritating during the night. Location a short walk from main shopping strip.

Very convenient for events at the RAC Arena

The staff were really friendly. Great appartment.

Will stay here again

We will definitely stay at Quest West End again! We appreciated being upgraded from 1 bedroom to 2 as it made it a lot easier with our luggage! The staff were extremely helpful at all times.

After booking I was advised that we needed to check in before 5.00pm. We were at an event in Mandurah so had to leave early and only just made checkin in before 5.00pm. There should be a note or something so you are aware that this is a requirement so this property may not be suitable for what you want.

We stay there regularly during the Basketball Season, its close to the RAC Arena.

Basketball Fan

Convenient for RAC Arena, secure, friendly, fully equipped apartments.

Rooms were larger than most similar priced rooms. Pleasant employees. Good location.

How good are Apartments?

The Apartment (Superior Apartment) had all that we needed for a relaxing stay and was located close to the CBD. We normally stay in hotels but thought this year to give an apartment a try.The rooms within the apartment were well maintained during our stay which was a great feeling when coming back after we had been out all day. The Apartment had all the modern appliances from microwave, washing machine, dish washer dryer and more. I found the customer service excellent especially as we had to end our stay earlier than expected. Bronwyn was very professional in organising a refund after getting sign off from her manager. I thought this would have been an issue as we paid up front as some places don’t refund and just give credits. This was a pleasant surprise. I would definitely rebook again this year as the apartment and customer service were excellent.How good are apartments...

Excellent

Staff were amazing, room was clean and well maintained, little bit of road noise but nothing that kept me awake. Would stay again

We made a booking for 3 people and signed in the extra 2 quest on arrival and there was only 2 beds in the apartment. That was disappointing

Liked the convenience to everything we required Was clean neat

Close to RAC Arena & city area Nice spacious units Comfy beds Good kitchen facilities & very clean Enjoy having a balcony

Very friendly and helpful staff. We walked into the city each day. Our room was a bit dated and tired. The building was surrounded by empty buildings and there was work going on in a connected building, so we had drilling from 7.15am each morning. Hopefully next time we are back the rooms have had a facelift and the surrounding buildings are occupied.

This is my second time to Perth, my wife prefers living in an apartment with a kitchen, then she can cook the fresh food from the market. Quest West End matches her expectation. Good location, friendly staff, clean and quiet and nice kitchen.

Good value and attentive staff

Excellent stay. Perfect location in CBD. Clean with daily housekeeping. All amenities inside the rooms. If you can get room with balcony then that will be better.

Great location for Arena

Stayed here to see a show at Perth Arena, great location. Two bedroom apartment had plenty of room. Room was clean and friendly staff.

Great facilities, great condition, great service, great experience. Only drawback was that the location was a bit out of the way from the central CBD shopping area. Also there is not too many places for taxis to park near the area.

Friendly service in a great location! Would stay at again!

Nowhere to park while checking in - so had to find & pay for street parking and walk to reception. Would be terrible if raining or for the less mobile person. Receptionist was lovely and dealt very well with my bad mood. Room stunk of curry/cooking from previous occupants and this smell stayed. Had to open the balcony door which had no screen, so bugs came inside and very noisy street but had to put up with this as smell was so overpowering. Good location & delightful receptionist - but wouldn't stay there again

Art Deco decor very appealing, about to undergo a makeover.

Last minute regret

Property was in poor condition had a funny smell the moment we walked in. The furniture is in poor state the kitchen bench tops need replacing. Could hear the lift goin up and down all night and other guests knocking on walls or the floor above

Great apartment close to Perth arena, cbd and restaurants.

Accommodation for a young family is adequate. Only problem is that limited restaurants are open on Sunday's.

Room was not what was promised on the booking, no view and no balcony - two bedroom apartment

Very comfortable in Perth!!

the Quest aparthotel was in an excellent location in the CBD. Nothing was that far away. It was close to a CAT stop ( free bus). The staff on reception duty were really helpful and always friendly. The apartment was clean and comfortable and well serviced. There was some outside noise on a Friday and Saturday - but nothing that stopped me sleeping. The laundry facilities in the apartment were very good as was the kitchen equipment. There was good security and it felt very safe. There are a number of good places to eat within 10 mins walking distance -especially in the various "laneways". I was very comfortable there and will stay again next time I am in Perth.

Nice and close to everything we needed

Easy check in and good location. Close to everything we needed.

Handy, good value and right in the city.

Well worth it. Clean comfortable and well located. Very friendly staff.

Wonderful service

We left a phone charger behind. The hotel emailed us to advise us. They then posted it to us only charging postage costs

Got what I paid for having stayed several times before.

Convenient

Close to Perth Arena, plenty of eateries and bars near by.

Near entertainment centre, bus stops close by,

Wanted a hotel close to city centre, public transport, dining and shopping, This accommodation was clean and comfortable and suited our needs,

Great hotel, highly recommend

Fantastic hotel and i'd definitely use this hotel again. It would be nice if it had some health facilities or the televisions were updated for USB but otherwise perfect.

Comfortable Apartment, convenient location

One night stay for business, the hotel room was very spacious, clean and comfortable. The place has a lot of great places for a nice dinner on Murray Street, it's also close to outlet shopping at the Watertown shopping center.

Very clean and service very good