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09 Jun 2025
Monday
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10 Jun 2025
Tuesday
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2 Adults - 0 Child
1 room

Quartier Bilbao Hostel
8.4

Excellent

80 Guest reviews

8.4
Excellent
80 Verified Reviews
Read all reviews
Cleanliness8.4/10
Service8.8/10
Comfort7.6/10
Condition8.2/10
Neighborhood9.6/10
Amenities7.8/10

Artekale Kalea 15, Bilbao, Spain. See map

Free WiFi
Concierge
Entertainment
Non-smoking
Accessible facilities
Elevator
Television in common areas
Multilingual staff
Front desk (limited hours)
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Hotel Description

With a stay at Quartier Bilbao Hostel in Bilbao (Bilbao City Centre), you'll be a 5-minute drive from Guggenheim Museum Bilbao and 5 minutes from San Mames Stadium. This hostel is 12.4 mi (20 km) from Port of Bilbao and 0.1 mi (0.1 km) from Ribera Market. Make yourself at home in one of the 78 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include portable fans, housekeeping is provided daily, and irons/ironing boards can be requested. Featured amenities include multilingual staff, luggage storage, and an elevator.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Professional property host/manager

Pets not allowed

Check-in from: 5:00 PM
Check-in by: 9:00 PM
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Essential workers only - NO

Important information

You need to know
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
Special Instructions
The front desk is open daily from 8:30 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
Minimal age
18
Spoken Language

English

French

Spanish

Amenities

Most Popular

Free WiFi

Concierge

Entertainment

Non-smoking

Accessible facilities

Other

Elevator

Television in common areas

Multilingual staff

Front desk (limited hours)

Rooftop terrace

Terrace

Shared microwave

Shared refrigerator

Vending machine

Wheelchair accessible (may have limitations)

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Well-lit path to entrance

Hotel reviews

8.4
Excellent80 Verified Reviews
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Cleanliness8.4/10
Service8.8/10
Comfort7.6/10
Condition8.2/10
Neighborhood9.6/10
Amenities7.8/10
8/10
Excellent
Yolanda, 24 Nov 2024
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Great place to stay

Staff was very friendly and helpful. The room was very small for 6 people. It would have been nice to have a privacy curtain on each bed. Also we had to move one of the bunks to retrieve something that had fallen behind the bed and it was very dirty. Obviously they never clean between the beds and walls. The elevator worked about 50% of the time. Staff was helpful in making sure I could use it. The location was great. In Old town, very close to the tram and market. Very walkable area.

8/10
Excellent
Lesley, 03 Oct 2024
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Great location, small rooms

Very well-located and well-priced. However, rooms cramped and facilities basic. Good Wi-Fi.

8/10
Excellent
Mary, 30 Sep 2024
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I recently spent an enjoyable couple of nights in this hostel. It's a nice, friendly hostel in a great central location. The bed was comfortable and I slept well. The breakfast was pretty good which included fruit and also, free tea/coffee all day which is a nice extra as not all hostels provide this. I needed some help a few times and the staff were really excellent at this, in particular Martha and Leire where they allowed me to use the hostel laptop for a short time to do things instead of on my mobile making it easier for what I had to do. They also gave great recommendations re extra bus companies I wasn't aware of and good places to eat. There were only a few things I didn't like (as overall I enjoyed my stay in the hostel): As others have mentioned, the lower bunk. Normally, I always request this as I am an older traveller and it is usually beneficial but in this instance not, as awkward getting up (didn't realise this beforehand as not usual in hostels). Also, the main thing I didn't like was there were no security locks on the shower doors in the unisex toilet/shower rooms. I found this really annoying and unsafe for women especially late at night when less people using them. (This is 2024 and is a serious matter so should be taken seriously for women's safety!). I think I mentioned this when I stayed here years ago but nothing seems to have changed. It's a pity as it is a really nice hostel otherwise.

8/10
Excellent
Kristine, 13 Aug 2024
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Staff were helpful and very kind.

8/10
Excellent
bruno, 30 May 2024
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Fair enough

fair for the price, well located

10/10
Exceptional
kerim, 06 May 2024
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Good One

It's centrally located in the old town. Walking distance to many places. Very helpful and friendly staff. Free breakfast, but it's not rich enough.

2/10
Poor
bolero, 18 Apr 2024
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comforters was stained badly. i went to talk to the staff she just said sorry and got me new one, then it's was so noises someone called police and they don't have receptionist at night

8/10
Excellent
Harina, 02 Jun 2022
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Lovely time!

Lovely little hostel in a great location, right in the middle of the old town. Met some great people and the free breakfast was a bonus!

10/10
Exceptional
Meghann, 08 Nov 2021
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Cozy and comfy!

This place was GREAT!! Such a good vibe. Huge comfy commmon area and kitchen as soon as you walk in with comfy seating that looks out into the road. Plus there’s free coffee and tea all day (plus free breakfast)… you could hang out all day in the common area and people-watching the street. Which many did! It was a nice place to make friends. And prob the street would stop snd peer in Bc the place is just so cozy comfy. The rooms are clean and warm. Only thing is the bathrooms are cold and also co-Ed so that can be weird but honestly wasn’t much of an issue. The staff was SO nice!

10/10
Exceptional
Verified traveler, 02 Oct 2021
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Great hostel in old town Bilbao

Very nice hostel in a very nice location in old town Bilbao. The staff were all very friendly. There was an included breakfast with many choices. Very updated amenities. Thank you!

8/10
Excellent
Patricia, 11 Jun 2021
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Perfect location

José was super nice and helpful the whole stay and the location is perfect! Cute rooftop terrace and small TV room if needed. There is toast, jam, cereal and coffee for breakfast, perfect for the easy going backpacker. Definitely would stay here again if I'm Bilbao.

10/10
Exceptional
Helen, 19 Aug 2018
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Family overnight stay

Welcoming friendly check in with good tips about local sightseeing and eating. Very clean and comfortable bunk beds. We would thoroughly recommend this place.

8/10
Excellent
Verified traveler, 31 Dec 2017
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Well located hostel with helpful staff

It’s a lovely hostel. The room is cozy and the staff are very helpful. It is perfectly located next to the Mercado de la Riberia. Everything in the old town is walking distance.

8/10
Excellent
Verified traveler, 24 Sep 2017
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Good stay but..

The front desk staff is the best I've experienced in a hostel, very informative and attentive, willing to help you with all your questions. Bathroom should be cleaned in the morning. Not in the late afternoon. I showered the night before, there was hair all over the floor, the rest of the bathroom had the floors all wet and dirty from shoe marks, and when I went to use the bathroom the next day around 1pm, it looked exactly the same, actually dirtier.

10/10
Exceptional
Daniela, 18 Nov 2024
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Alles toll und super freundliches Personal

10/10
Exceptional
Mine, 15 Nov 2024
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Everything was excellent. İt's located in the middle of old town. Very helpful staff. Price is excellent and breakfast is included. Very clean and comfortable hostel. Very cozy. Highly recommend 😊

10/10
Exceptional
Gawon, 02 Nov 2024
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찬절하고 편리함

6/10
Fair
KASUMI, 16 Feb 2024
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騒音さえなければ…

清潔で、立地もよかった。スタッフはフレンドリーで、朝食も付いていてコスパ良いと思いました。 しかし、週末の夜に泊まったので、ホテルの前を通る人たちの騒音で夜中1時を過ぎるまで眠れなかった。同部屋の人たちも音や光に配慮のない人たちだった。

8/10
Excellent
Verified traveler, 18 Sep 2023
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Bien situé

8/10
Excellent
Alberto, 24 Aug 2023
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Para repetir

El hostel estaba bien: limpio y cómodo. Muy bien situado (cerca del Mercado de La Ribera) pero sin ruidos ni molestias similares.

10/10
Exceptional
Alberto, 10 Jul 2023
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hostal con estupenda ubicacion, que nos ha dado el servicio que necesitabamos en nuestro viaje. por poner una pega, el personal de limpieza nos ha despertado hasta en tres ocasiones por entrar sin llamar a la habitacion sin saber si estabamos o no... repetiria

10/10
Exceptional
Arttu, 13 May 2023
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Excellent place, good staff!

Excellent location, nice staff. Clean and nice rooms, heating and airconditioning. I would select this same place again on my next trip to Bilbao

10/10
Exceptional
Paula, 04 May 2023
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Muy bonito y familiar. Las instalaciones perfectas! hemos disfrutado de nuestra estancia.

10/10
Exceptional
YEONHEE, 15 Apr 2023
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다양한 사람들이 모이는 핫 플레이스 였습니다! 만족합니다!

8/10
Excellent
Maria Fernanda, 01 Apr 2023
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They offer breakfast, and the room and the shower are good. It is noisy.

8/10
Excellent
José Francisco, 20 Feb 2023
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Buena opción

El hostel está bien situado,junto a la catedral, muy bonito y cuidado. Pero deberian ofrecer toallas gratuitas y jabon para las duchas. Aunque fuera incluido en el precio.

10/10
Exceptional
Ana, 18 Dec 2022
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El personal siempre atento, educado y amable. Habitación confortable, baños dirmpre limpios y desayuno muy bueno

8/10
Excellent
Nima, 16 May 2022
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super pratique car au coeur de la vieille ville et à proximité du marché de la ribeira. Peit déjeune assez basique mais qui a le mérite d'exister

6/10
Fair
Stéphane, 24 Apr 2022
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Bien placé mais les chambres sont trop petites

Bien placé mais c'est vraiment un très très spartiate. les chambres sont tellement petites, qu'on ne peux même pas se croiser au niveaux des lits.

10/10
Exceptional
Jorge, 17 Oct 2021
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La mejor opción hostel en el casco viejo

Muy bien ubicado y con desayuno incluido

2/10
Poor
JUAN JOSÉ, 07 Sep 2021
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No me gusto la habitación. Dos literas en el suelo. Una distancia entre literas de 45 cm. No poder sentarse en una silla o una banqueta. En resumen incomodo.

6/10
Fair
André, 12 Jul 2021
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Großes Hostel mit mieser Hygiene in guter Lage

Das Hostel ist sehr groß und hat fünf Etagen. Der Lobbybereich ist hübsch gestaltet, aber der Rest vom Gebäude ist ziemlich seelenlos. Die Badezimmer sind größtenteils dreckig. In dem Bad auf meiner Etage gab es während meines gesamten Aufenthalts nie Seife. Die Duschen sind spartanisch und haben keine Ablage. Frühstücksbuffet ist kostenlos, aber mit mangelhafter Auswahl und Qualität. Die Lage in der Altstadt ist perfekt und die meisten Mitarbeiter sind nett.

6/10
Fair
Veronica, 06 Apr 2021
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Sitio agradable aunque rudimentario

El sitio muy bien ubicado y la recepcion muy bonita. Por lo demas, bastante rudimentario incluso para un hostal: unas sabanas muy dificiles de poner, algunos nórdicos demasiado finos. Alguna noche pasamos frio. La cocina tenia lo justo, la nevera muy pequeña. El desayuno estaba incluido, pero durante nuestra estancia se acabó el café y las servilletas. Había que poner la vajilla sucia en el lavavajillas, pero este no se ponía en marcha todos los dias ni se vaciaba regularmente la basura. El dueño majo, pero apenas aparecía y nos hubiese gustado que nos diese mas información turística. De todas maneras hay que decir que estuvimos muy a gusto, que nos dejaron toallas pese a que estas eran de alquiler y que en la quinta planta habia una sala de estar y un balcón muy agradables que supusieron un gran plus para nosotros.

8/10
Excellent
Verified traveler, 02 Feb 2020
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Buena opción de alojamiento por ubicación, personal muy amable. Deben mejorar el aseo de baños.

10/10
Exceptional
Andrea, 09 Jan 2020
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Lo recomiendo

Muy buena ubicación, en el casco viejo de Bilbao y muy cerca la Catedral De Santiago. Habitación compartida para 4 un poco pequeña, pero muy bueno baño y perfecta limpieza. Agradable cocina y salón compartido. Desayuno básico, pero bueno.

8/10
Excellent
Verified traveler, 01 May 2019
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4人部屋はせまかった。 ロッカーはスーツケースが入る大きさ。 枕元にライトとコンセントがある。

10/10
Exceptional
Mike, 26 Mar 2019
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Bien.

Hostel bien situé dans la vieille ville. Equipe agréable, attentive, efficace. Propre. Bonne convivialité entre clients, jeunes et moins jeunes.

8/10
Excellent
Ana, 11 Feb 2019
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Muy buena ubicación, conexiones de tranvia y metro al lado. Esta en muy buen estado. Lo mejor son las zonas comunes que tienen mucho encanto. Y lo mejor el personal que nos atendió con mucho cariño y nos dió mucha informacion de Bilbao.

8/10
Excellent
Verified traveler, 15 Sep 2018
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Nice stay

Nice hostel, great staff and big dorm for 8 persons. Perfect location. However, only 2 showers and 2 toilets per floor, not very comfy.

10/10
Exceptional
Ma Carmen, 08 Aug 2018
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Excelente opción

El staff agradable y muy atento. La habitación en excelentes condiciones de limpieza. Tuvimos un pequeño malentendido al momento del check in pero el personal de Hotels.com se comunicó de inmediato al hotel y se arregló el detalle sin mayor problema.

6/10
Fair
Verified traveler, 30 Jul 2018
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helpful staff. Clean bedrooms and bathrooms. However bedrooms are way to small. In a room of four the bed are so close that you can barely walk in between. Also, a staff member was with us in the room she was the unrespectful one turning on lights at 1h am and making a lot of noise. When it comes f4om another guest, there isn't much you can do but from staff I find it isn't acceptable

8/10
Excellent
Verified traveler, 19 Mar 2018
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Hostel im Herzen der Altstadt

Zweckmäßiges, sauberes Hostel in sehr guter Lage. Bars, Restaurants und Geschäfte in direkter Umgebung. Gute Anbindung zu Bus und Metro. Junges, freundliches Personal (mehrsprachig). Einfaches Frühstück (im Preis mit inbegriffen) bestehend aus Kaffee, Tee, Toastbrot, vers Marmeladen, Müsli und frisches Obst. Das Zimmer bot leider nur wenig Komfort: - Zimmer sehr klein (sechs Personen) - keine Möglichkeit etwas aufzuhängen (z.B. Nasses Handtuch, Regenjacke etc.) - Matratze war durchgelegen Das Gemeinschaftsbad war sehr klein - keine Ablagemöglichkeit, keine Möglichkeit ein Handtuch aufzuhängen - Duschtüren ließen sich nicht verriegeln - Badezimmerbeleuchtung defekt - Wandhalterung der Dusche defekt

10/10
Exceptional
Sandra, 26 Nov 2017
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Schönes kleines Hostel inmitten der Altstadt

Das Hostel ist sehr gut gelegen, inmitten der Altstadt. Freundliche und hilfreiche Rezeption. Zimmer und Nasszellen waren sauber. Für einen Städtetrip nach Bilbao sehr zu empfehlen.

10/10
Exceptional
Verified traveler, 17 Oct 2017
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Buen hostel, limpio, moderno, buen ubicado y con buen ambiente

6/10
Fair
Peter, 10 Sep 2017
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Good location in the old town

washing machine is broken toilet papers were out small fridge during the night, anyone can come in...

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