Pullman Khao Lak Resort

8.4

Excellent

40 Guest reviews

8.4

Excellent

40 Verified Reviews

Read all reviews

Cleanliness9.2/10

Service8.2/10

Comfort9.4/10

Condition9.2/10

Amenities7.4/10

Excellent resort

great resort, lovely beach, terrific breakfast, wonderful staff.

Wonderful location

Wonderful hotel and quiet location Checkin in and check out not a great experience needs a lot more clarity

Recommend!

Stayed only 2 nights but wish it had been longer. 2 adults and 2 kids, had a family suite, very nice and spacious room, felt luxurious. Room was very close to the pool so for us we were actually clad not spending extra on a pool access room. All staff very friendly and service minded. Hotel was not fully occupied so was possible to find sun beds even after 7.30am. Though many reserve sun beds hours before they use them (which is super annoying!!), but some pool staff actually removed towels off some beds. Very kids friendly. Amazing playroom and nice kids pool with water slide. Kids loved it. Nice and clean beach! (Visited a beach just south of this one and was much more rocks there, here only nice sand). Great breakfast (but busy). Had dinner only one evening at the beach bar, not that impressed as it was quite expensive. Limited restaurants and stores around the hotel area so not much other options, but good quality still (and much cheaper than the hotel itself). All in all a great stay and would come back again!

Good Family Resort but not a 5 Stars Hotel

Overall great experience we had here with my husband and my 10 months old baby boy for 5 days during Xmas time. Pro: We really enjoyed the secluded area of Khao Lak, it was peaceful and quiet. Staff is super friendly and always smiling. The staff man who is taking care of the luggage service is a gem! This resort is definitely kids and family oriented. Cons: Service must be improved at all cost. Staff is lacking if English so it makes the communication and the understanding of the request quite often impossible. Breakfast buffet is quantity over quality and overall hygiene must be improved (dirty dishes counter in front of clients having breakfast that attracts flies is not ok at all…) Hotel overall maintenance is quite poor. Playroom floor must be changed, moldy smell when you walk inside the room. Hotel was open 5 years ago but looks way older (holes on towels, stains on sofas at the lobby and restaurants). Food is definitely not at the standard of a 5 stars. We ordered multiple times Thai food and were super disappointed by the taste and by the poor ingredients… Service is super slow… Halal Chicken food signage makes the choice super confusing and spoons to serve dishes are getting mixed between pork, beef and Halal Chicken… It looks like staff is overwhelmed too especially during this holiday season. For the price applied for this period (€300/night) not acceptable at all. Even thought it doesn’t give the vibe of a 5 stars hotel we still would like to recommend this hot

VERY isolated location. Hotel itself was lovely. Food was hit and miss. All inclusive is definitely the way to go.

Truly beautiful hotel - perfect for families

We had a wonderful stay here! The pictures don’t do the hotel justice. It’s outside of Khao Lak centre which was perfect for us - easy to reach lots of amazing sights and local restaurants by taxi. The family rooms are huge and beautifully appointed with separate spaces for kids’ bunk beds and big balconies. The service was wonderful - especially in the main restaurant, at Rosalyn Spa and the lovely kids club. The pools are the highlight though. They wind their way through the hotel, inc. kids pools, slides and splash pads.

The facility is great and in close proximity of the beach. Room setup is great as well. Dining options are limited but food was good and overall satisfactory.

The resort has excellent facilities, lots of activities for the kids and the pools are beautiful. Room service wasn’t great and the resorts main restaurant was not good at all. Breakfast was everage

Our stay was so comfortable. The room,food and staff went above and beyond and made our stay beautifully relaxing and stress free. Jee Milk was very conscious and attentive to make sure that we were happy.

Middle of no where, terrible service.

Great hotel with beatiful rooms. If youre looking to break away and enjoy the calmness then this is for you.

Very nice hotel but very off. No shops or restaurants nearby and 30min to Khao Lak centre. This was our 3rd hotel in the Khao Lak area and we stayed 7 nights, 5 would have been more than enough as we wanted to do more than just stay at the hotel. Good breakfast and plenty of things for the kids, not all needed but nice ro have in bad weather. We had dinner at an amazing nearby restaurant called Mu.Te.Lay and that was the highlight of the food around rhe hotel.

Great stay in nice resort

Very nice stay. Great rooms with comfortable beds. Family room ideal for 4 people. Happy that we didn’t take the room with pool access since you could not walk directly from veranda anywhere without getting in the water. Everybody was really nice. We didn’t try the restaurants since there were much cheaper options just 200m up the beach or road. Location is quite remote. It takes approx 25min to get to Khao Lak.

Un endroit magnifique, reposant loin de tout. Possibilité de se faire masser juste à côté sur la plage et de manger dans des petits restaurants, mais limité en quantité. Il y’avait Tout ce qu’il fallait pour mon fils de 12ans, foot, ping-pong, sport etc etc Kids friendly

Overall really nice resort. Lot of easy going activities. All what we needed was there inside the resort area. Sometimes little slow service but that could because lot of guest active same time

Sehr nettes Personal super freundlich. Die Unterkunft ist ein wenig außerhalb aber eingenäht schöne Anlage mit zwei Pools direkt am Strand. Wir kommen wieder.

Es war ein rundum schöner Urlaub

Familieferie

Fint hotel, god mad og dejligt poolområde.

Das Preis-Leistungsverhältnis stimmt im Gegensatz zu anderen 5-Sterne Hotel in der Gegend nicht überein.

Un bon Hotel!

Excellent service de toute l’équipe en particulier de Nunning et Amine au restaurant de la plage kram beach club! Personnel toujours souriant et extrêmement serviable.