Puerta Del Mar Hotel
Removed from My wishlist
Removed from My wishlist
Hotel Description
A stay at Puerta Del Mar Hotel places you in the heart of Ixtapa, within a 15-minute walk of Magic World Aquapark and El Palmar Beach. This family-friendly hotel is 7.5 mi (12 km) from La Ropa Beach and 8.3 mi (13.4 km) from Las Gatas Beach. Make yourself at home in one of the 45 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Your bed comes with down comforters and premium bedding, and all rooms are furnished with king sofa beds. Rooms have private balconies. Wired and wireless internet access is complimentary, while 21-inch flat-screen televisions with satellite programming provide entertainment. Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Deposit: MXN 1000 per stay
- Breakage deposit: MXN 1000
We have included all charges provided to us by the property.
You need to know
- Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
Minimal age
18
Optional fees
- Airport shuttle fee: MXN 480 per vehicle (one-way)
- Self parking fee: MXN 100 per stay
- Crib (infant bed) fee: MXN 70 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- Deposit: MXN 1000 per stay
- Breakage deposit: MXN 1000
We have included all charges provided to us by the property.
You need to know:
- Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
Minimal age:
18
Optional fees:
- Airport shuttle fee: MXN 480 per vehicle (one-way)
- Self parking fee: MXN 100 per stay
- Crib (infant bed) fee: MXN 70 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
A stay at Puerta Del Mar Hotel places you in the heart of Ixtapa, within a 15-minute walk of Magic World Aquapark and El Palmar Beach. This family-friendly hotel is 7.5 mi (12 km) from La Ropa Beach and 8.3 mi (13.4 km) from Las Gatas Beach. Make yourself at home in one of the 45 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Your bed comes with down comforters and premium bedding, and all rooms are furnished with king sofa beds. Rooms have private balconies. Wired and wireless internet access is complimentary, while 21-inch flat-screen televisions with satellite programming provide entertainment. Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Hotel policies
No rollaway/extra beds available
Noise-free rooms not guaranteed
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Masks are compulsory at the property
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Deposit: MXN 1000 per stay
- Breakage deposit: MXN 1000
We have included all charges provided to us by the property.
You need to know
- Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
Minimal age
Optional fees
- Airport shuttle fee: MXN 480 per vehicle (one-way)
- Self parking fee: MXN 100 per stay
- Crib (infant bed) fee: MXN 70 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Transportation services
Accessible facilities
other
Elevator
Airport transportation (surcharge)
Laundry facilities
Television in common areas
Garden
Children's pool
Safe-deposit box at front desk
24-hour front desk
Porter/bellhop
Mountain biking nearby
Sauna
Pool umbrellas
Free wired internet
Wheelchair accessible path of travel
Wheelchair accessible parking
Area shuttle (surcharge)
Number of restaurants - 1
Free reception
Waterslide
Number of indoor pools - 1
Number of outdoor pools - 2
Number of spa tubs - 1
Shopping center shuttle (surcharge)
Self parking (surcharge)
Number of bars/lounges - 1
Number of poolside bars - 1
Terrace
Babysitting or childcare (surcharge)
Supervised childcare/activities (surcharge)
