Phoenix Chalets

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When you stay at Phoenix Chalets in Hakuba, you'll be near ski lifts, just steps from Hakuba Valley Ski Area and 10 minutes by foot from Hakuba Happo-One Ski Area. This luxury vacation home is 4 mi (6.4 km) from Hakuba Goryu Ski Resort and 4.8 mi (7.7 km) from Tsugaike Ski Resort. Make yourself at home in one of the 10 air-conditioned rooms featuring heated floors and Smart televisions. Rooms have private balconies. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Featured amenities include multilingual staff, luggage storage, and laundry facilities. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property:

• Service fee: 10 percent

We have included all charges provided to us by the property.

You need to know

• Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• A car is not required for transportation to and from this property.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Special Instructions

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Long-term renters welcome
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher
• This property is professionally cleaned

Minimal age

18

Optional fees

• Fee for full breakfast: approximately JPY 3500 for adults and JPY 1750 for children
• Pet fee: JPY 25000 per pet, per stay
• Service animals are exempt from fees
• Crib (infant bed) fee: JPY 3500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Japanese

English