Phelwana Game Lodge
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Hotel Description
When you stay at Phelwana Game Lodge in Guernsey Private Nature Reserve, you'll be on a lake and 22.1 mi (35.6 km) from Orpen Gate. This spa hotel is within the region of Blyde River Canyon and Bourkes' Luck Potholes. Make yourself at home in one of the 14 guestrooms featuring minibars. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations are provided. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Important information
You need to know
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 6 years old and younger are not permitted at this property.
Special Instructions
The front desk is open daily from 7:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
18
Optional fees
- Late check-in fee: ZAR 500 for check-in between 7:00 PM and midnight
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Afrikaans
English
Important information
You need to know:
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 6 years old and younger are not permitted at this property.
Special Instructions:
The front desk is open daily from 7:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age:
18
Optional fees:
- Late check-in fee: ZAR 500 for check-in between 7:00 PM and midnight
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Afrikaans
English
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Hotel Description
When you stay at Phelwana Game Lodge in Guernsey Private Nature Reserve, you'll be on a lake and 22.1 mi (35.6 km) from Orpen Gate. This spa hotel is within the region of Blyde River Canyon and Bourkes' Luck Potholes. Make yourself at home in one of the 14 guestrooms featuring minibars. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations are provided. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Hotel policies
No elevators
Children not allowed
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 48 hours
Professional property host/manager
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Masks are compulsory at the property
- Reservation might be required for some facilities onsite
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
You need to know
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 6 years old and younger are not permitted at this property.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
Optional fees
- Late check-in fee: ZAR 500 for check-in between 7:00 PM and midnight
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Afrikaans
English
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Accessible facilities
other
Concierge services
Shopping on site
Airport transportation (surcharge)
Coffee/tea in common areas
Laundry facilities
Television in common areas
Garden
Library
Free breakfast
Safe-deposit box at front desk
Spa services on site
Picnic area
Front desk (limited hours)
Full-service spa
Designated smoking areas
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 1
Free reception
Number of outdoor pools - 1
Free self parking
Number of bars/lounges - 1
Pool sun loungers
Terrace
Couples/private dining
Private picnics
Proposal/romance packages available
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
