Palm Park Hotel Surabaya
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Removed from My wishlist
Hotel Description
With a stay at Palm Park Hotel Surabaya in Surabaya, you'll be within a 5-minute drive of Cheng Hoo Mosque and Grand City Surabaya. This hotel is 2 mi (3.3 km) from Surabaya Plaza Shopping Mall and 2.6 mi (4.1 km) from Tunjungan Plaza. Make yourself at home in one of the 101 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and complimentary bottled water. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Important information
You need to know
- No pets and no service animals are allowed at this property.
- At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
- Guest providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.
Special Instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Minimal age
17
Optional fees
- Fee for buffet breakfast: approximately IDR 50000 for adults and IDR 50000 for children
- Self parking fee: IDR 6000 per day
- Early check-in fee: IDR 250000 (subject to availability)
- Late check-in fee: IDR 250000 for check-in between 1:00 PM and 5:00 PM
- Late check-out fee: IDR 250000 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Indonesian
Important information
You need to know:
- No pets and no service animals are allowed at this property.
- At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
- Guest providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.
Special Instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Minimal age:
17
Optional fees:
- Fee for buffet breakfast: approximately IDR 50000 for adults and IDR 50000 for children
- Self parking fee: IDR 6000 per day
- Early check-in fee: IDR 250000 (subject to availability)
- Late check-in fee: IDR 250000 for check-in between 1:00 PM and 5:00 PM
- Late check-out fee: IDR 250000 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Indonesian
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Hotel Description
With a stay at Palm Park Hotel Surabaya in Surabaya, you'll be within a 5-minute drive of Cheng Hoo Mosque and Grand City Surabaya. This hotel is 2 mi (3.3 km) from Surabaya Plaza Shopping Mall and 2.6 mi (4.1 km) from Tunjungan Plaza. Make yourself at home in one of the 101 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and complimentary bottled water. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Guests must provide health documentation
Guests must provide a negative COVID-19 test result
Guests must provide proof of COVID-19 vaccination
Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Essential workers only - NO
Important information
You need to know
- No pets and no service animals are allowed at this property.
- At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
- Guest providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Minimal age
Optional fees
- Fee for buffet breakfast: approximately IDR 50000 for adults and IDR 50000 for children
- Self parking fee: IDR 6000 per day
- Early check-in fee: IDR 250000 (subject to availability)
- Late check-in fee: IDR 250000 for check-in between 1:00 PM and 5:00 PM
- Late check-out fee: IDR 250000 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Indonesian
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Accessible facilities
other
Elevator
Concierge services
Coffee/tea in common areas
Breakfast available (surcharge)
Laundry facilities
Arcade/game room
Safe-deposit box at front desk
24-hour front desk
Designated smoking areas
Number of restaurants - 1
Number of meeting rooms - 9
Snack bar/deli
Self parking (surcharge)
Shopping mall on site
Art gallery on site
Ballroom
Vending machine
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
