Orchid House Tulum
Removed from My wishlist
Removed from My wishlist
Hotel Description
With a stay at Orchid House Tulum in Tulum (Zama), you'll be a 2-minute drive from Tulum National Park and 9 minutes from Gran Cenote. This hotel is 3.2 mi (5.1 km) from Playa Paraiso and 3.3 mi (5.3 km) from Tulum Mayan Ruins. Make yourself at home in one of the 10 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads. Conveniences include safes and ceiling fans, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
18
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 25 for children
- Airport shuttle fee: USD 240 per vehicle (roundtrip, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
You need to know:
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age:
18
Optional fees:
- Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 25 for children
- Airport shuttle fee: USD 240 per vehicle (roundtrip, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
With a stay at Orchid House Tulum in Tulum (Zama), you'll be a 2-minute drive from Tulum National Park and 9 minutes from Gran Cenote. This hotel is 3.2 mi (5.1 km) from Playa Paraiso and 3.3 mi (5.3 km) from Tulum Mayan Ruins. Make yourself at home in one of the 10 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads. Conveniences include safes and ceiling fans, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Hotel policies
No rollaway/extra beds available
No elevators
Noise-free rooms not guaranteed
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Essential workers only - NO
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 25 for children
- Airport shuttle fee: USD 240 per vehicle (roundtrip, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Beach services
Smoking areas
other
Concierge services
Airport transportation (surcharge)
Breakfast available (surcharge)
Garden
Safe-deposit box at front desk
Spa services on site
Picnic area
Front desk (limited hours)
Designated smoking areas
Airport transportation
Number of restaurants - 1
Number of spa tubs - 1
Snack bar/deli
Parking (limited spaces)
Bicycle rentals on site
Number of bars/lounges - 1
Number of poolside bars - 1
Number of beach bars - 1
Direct access to private beach
Free parking nearby
Terrace
Private beach nearby
Street parking
Distance from property (ft) - 10
Distance from property (meters) - 3
Free beach club nearby
Wheelchair accessible – no
Upper floors accessible by stairs only
Well-lit path to entrance
