Orchid Bay Resort

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When you stay at Orchid Bay Resort in Chunox, you'll be on the boardwalk/promenade and 4.4 mi (7.1 km) from Cerros. This beach aparthotel is within the region of Laguna Bacalar Ecological Park. Make yourself at home in one of the 21 air-conditioned rooms featuring kitchens with refrigerators and ovens. Rooms have private balconies or patios. 32-inch flat-screen televisions and DVD players are provided, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and separate sitting areas, and housekeeping is provided once per stay. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A shuttle from the airport to the hotel is provided for a surcharge during limited hours, and free self parking is available onsite.

You need to know

• 24-hour pool access
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
• One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 8:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Minimal age

18

Optional fees

• Airport shuttle fee: USD 175 per vehicle (maximum occupancy 8)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish