Orbits Inn
6.2

Fair

264 Guest reviews

6.2
Fair
264 Verified Reviews
Read all reviews
Cleanliness6.2/10
Service7.0/10
Comfort7.0/10
Condition6.0/10
location7.6/10
Neighborhood6.8/10
Quality4.0/10
Value4.0/10
Amenities5.0/10

537 Riverside Avenue, Somerset, United States of America. See map

Free WiFi
Parking available
Concierge
Entertainment
Business facilities
Banquet facilities
Accessible facilities
Hiking/biking trails nearby
Garden
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Hotel Description

Located in Somerset, Orbits Inn is within a 5-minute drive of USS Massachusetts and Battleship Cove. This motel is 2.6 mi (4.2 km) from Narrows Center for the Arts and 2.7 mi (4.3 km) from Oak Grove Cemetery. Make yourself at home in one of the 48 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with bathtubs or showers are provided. Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: 6:00 AM
Minimum check-in age: 21
Check-out by: 11:00 AM

Cleaning and safety practices

  • Cashless transactions are available

Important information

You need to know
  • Cashless payment methods are available for all transactions.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Tax ID - C0001792730
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Minimal age
21
Optional fees
  • Early check-in fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Hindi

English

Amenities

Most Popular

Free WiFi

Parking available

Concierge

Entertainment

Business facilities

Banquet facilities

Accessible facilities

Other

Hiking/biking trails nearby

Garden

Safe-deposit box at front desk

Picnic area

24-hour front desk

Business center

Free self parking

Terrace

Banquet hall

Vending machine

Wheelchair accessible (may have limitations)

Hotel reviews

6.2
Fair264 Verified Reviews
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Cleanliness6.2/10
Service7.0/10
Comfort7.0/10
Condition6.0/10
location7.6/10
Neighborhood6.8/10
Quality4.0/10
Value4.0/10
Amenities5.0/10
10/10
Exceptional
Wilder, 08 Mar 2025
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Very good

10/10
Exceptional
Trevor, 04 Mar 2025
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Convenience

10/10
Exceptional
Rui, 22 Feb 2025
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Awesome stay

6/10
Fair
Carlos, 03 Jan 2025
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The smokers room smells like people was smoking rocks inside and the bed looks crazyyyy a lot of holes on it Looks like they don’t change the sheets never

8/10
Excellent
Edwin, 05 Nov 2024
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Very satisfactory.

8/10
Excellent
Clesio, 03 Nov 2024
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Very good

6/10
Fair
Twinkles, 28 Oct 2024
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Wasn’t aware of the $100 deposit and towels service wasn’t great

2/10
Poor
Linda, 14 Oct 2024
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This is the dirtiest place I have ever stayed in 30 plus years of traveling. The blankets on the bed had cigarette burn marks, the sink cabinet had sticky brown stuff running down front of it, no toilet paper and the tub wasn’t clean. The roof in the room looked like it was ready to fall in on us. If it wasn’t so late when we arrive we wound not have stayed. So disappointed in this motel☹️

8/10
Excellent
Everton, 15 Sep 2024
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Good

2/10
Poor
Antonio, 26 Aug 2024
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To start, I had to change rooms 2 times, first and second room was so dirty, the bathroom was disgusting, you couldn’t sit on the toilet, it was out of place, no closets or anything to hang clothes, no coffee machine, no hair dryer, no iron, fridge still had food from people before us, I will never stay there again and will never recommend to anyone else.

2/10
Poor
Jamie, 15 Aug 2024
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The pictures that were shown in expedia were NOTHING like how the rooms really look. First there were burn holes all over the dirty chair, burn holes all over the blanket. On the top blanket had white stains on it. Crusty white stains. Yukkk! The bathroom shower was disgusting. Stuff falling apart. Cable wouldn't work. I should have just slept in my car and saved myself $100. I wouldn't recommend.

6/10
Fair
Stephanie, 07 Aug 2024
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Nice Property

10/10
Exceptional
Stephen, 06 Aug 2024
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For the price and proximity to newport or far exceeded what i was looking for, for the price especially.

4/10
Poor
Bashir, 03 Aug 2024
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Sorry and noisy

4/10
Poor
Celonge, 26 Jul 2024
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Last minute just for sleep in shower

8/10
Excellent
Sean, 25 Jul 2024
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It's quiet and good enough for the money.

4/10
Poor
Ryann, 21 Jul 2024
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Broken toilet, wrecked blinds. Staff is of no help and never at front desk

10/10
Exceptional
connie, 03 Jul 2024
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The manager was extremely pleasant. We had a very nice room!!! Easy and convenient commute to where we needed to go

2/10
Poor
Darlene, 04 Jun 2024
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The mattress on the bed had cigarette burns and holes.

2/10
Poor
Theresa, 29 May 2024
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TV didn't work no free coffee as advertised and over charged my card

8/10
Excellent
Eliza, 23 Mar 2024
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The room was clean, neat, and comfortable. I would be happy to stay again.

10/10
Exceptional
Douglas, 25 Dec 2023
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Nice people!

8/10
Excellent
Laura, 14 Aug 2023
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One night stay to attend an event at the Narrows Center. The room was clean and bed comfortable. No extras, but I did not need them. A USB charging port would have been great; I forgot one and my phone died overnight. Staff was friendly and helpful. I would stay here again.

6/10
Fair
Enessa, 11 Aug 2023
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It was nice

10/10
Exceptional
John, 10 Aug 2023
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The toilet was old, the seat slid, and it was low. Peeling and moldy caulking around the tub. LOW water pressure. Moisture constant in bathroom; had to leave fan and light on 24/7. Noisy fan. Small, cheap bath towels and only one wash cloth and hand towels. Did appreciate that were no carpets and generally the room was clean. The owners were very kind and friendly and helpful. Some fresh paint, brighter colors and upgrades in bathrooms and painting the walls will make it more inviting. I would say 1 star is a more accurate rating.

6/10
Fair
Peter, 30 Jul 2023
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Niether bad or good. Just adequate.

4/10
Poor
Stephen, 21 Jul 2023
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Terrible experience. Bathroom was awful. Shower was so dirty we didn't use it. Waste of money at $190. I asked for partial credit and woman yelled at me. Avoid!

6/10
Fair
Mark, 21 Jul 2023
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Bed comfortable. Bathroom need deep clean or upgrade

4/10
Poor
Curtis, 06 Jul 2023
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Only thing missing was hookers

4/10
Poor
Rosemary, 04 May 2023
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We actually couldn’t stay there, it was in a bad section of town, it was old and beat up with no amenities and it was the same price as a nicer hotel.

6/10
Fair
Meghann, 20 Apr 2023
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Ok

2/10
Poor
Ya, 12 Apr 2023
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Charged me a damage fee before I even left the hotel and when I told them they hung up the phone

2/10
Poor
Richardson, 28 Feb 2023
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The

2/10
Poor
Courtney, 26 Feb 2023
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Disgusting room, wouldn’t give us another room or money back!! Horrible service!!!

10/10
Exceptional
Nicole, 20 Feb 2023
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Very good place to stay in

2/10
Poor
Talia, 17 Feb 2023
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It was not what I expected at all everything was terrible

10/10
Exceptional
Gilbert, 23 Dec 2022
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Clean room, great heat, clean and comfortable bed. Great location.

8/10
Excellent
Caleb, 16 Nov 2022
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I like the price but there was no free toothpaste.

2/10
Poor
Verified traveler, 12 Nov 2022
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Dump

Bad service Rude host at check in Dirty People were being loud and partying all night and morning and complained and was told by the host to leave if I don't like it and was yelled at Worst place I've been in my life

2/10
Poor
Daryl, 30 Oct 2022
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Terrible Experience Hotel Hell

I first arrived to the location looked nothing like the pictures it wasn’t even a hotel it was a motel. I went to enter the lobby at 2:30pm and the door was locked so I rang the bell no one answered. I waited outside and finally started calling the front desk it went to voicemail 4 times on the 5th call a man answered by asking what I wanted. I explained I was there to check in after about a minute of me explaining he said he was busy and would let me in once he got back to the office. I waited about another 5 minutes and finally was let in. Then he had a hard time finding my reservation finally he found it. I then went to my room the first outside flight of stairs were closed so had to walk to the other side of the parking lot to find stairs that were open. Once I was in my room I found that the bathroom had not been cleaned and human hair was still all over the tub. I had traveled 7 hours that day because I had a lecture at Roger Williams University that I had to give. So I stayed about two hours and decided I could not stay in this so called hotel any longer. I packed my belongings and left. I ended up driving back home 7 hours that night. I would like a full refund back from this location or Hotels.com or I will not be using it again. Thanks Daryl Marston

8/10
Excellent
Kristy, 19 Oct 2022
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Wouldn’t stay again

Rooms did not look like the pictures online . Our rooms smelled disgusting to the point we went out and bought air freshener . The showers are gross and full of mold

8/10
Excellent
Verified traveler, 17 Oct 2022
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Comfortable but some downsides

Room was good and comfortable, mostly clean but there was hair in the tub when we got there. The front desk man was pretty unprofessional asking me where I lived and saying that i didn’t look like my ID photo… Other than that it was totally fine!

8/10
Excellent
Verified traveler, 10 Sep 2022
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Comfortable

No issues at all. I would definitely stay there again.

2/10
Poor
Thomas, 28 Aug 2022
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This hotel said it had a pool online, we got there and it was filled in and a "garden" was out there, anyway i probably wouldn't have swam in their pool since they appeared to have no cleaning staff. First room we got was littered with bottles of Liquor and drug paraphernalia, second room was a little nicer but out key never worked for our door the entire stay.

10/10
Exceptional
Treasure, 23 Jul 2022
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The stay was great and the staff was absolutely amazing. Very helpful and great view of the water.

2/10
Poor
Donald, 17 Jul 2022
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Stay away!

4/10
Poor
brian, 12 Jul 2022
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Disappointed

Was disappointed. Beds not very comfortable. Air-conditioning didn't work. All the doors made noise when opening. The floor was squeaky .

10/10
Exceptional
Kevin, 09 Jul 2022
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There was some renovations that still needed to be done as owner stated to me but was a good overall stay

2/10
Poor
Timothy, 04 Jul 2022
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Gross! 2 attempts to get a room that did not have sewage backed up in the bathtub. Washcloths and towels were stained. Toilet seat was broken off of toilet. Remote did not work. Nowhere to set your suitcase down to unpack. Stairs unserviceable with crime scene tape blocking it’s use (looks like more effort was put into putting the tape up than normal human upkeep to the establishment/rooms). I’ve stayed in tents on deployments halfway around the world cleaner and in better repair than this hole.

8/10
Excellent
Joseph, 28 Jun 2022
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Flight was delayed by a day. There was no problem staying the extra night.

2/10
Poor
Courtney, 29 May 2022
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The people in the next room were blasting music til 7:30 am that was so loud it was vibrating my walls and bed. The room smelled like aftershave so badly it burned my throat and gave me a headache. Horrible experience

2/10
Poor
Nicole, 15 May 2022
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They floors were sticky in the room, the bathroom was obviously dirty, I was afraid to put anything down it was so gross. I felt unsafe physically and unsanitary. We left and got another hotel

8/10
Excellent
Kenneth, 22 Nov 2021
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Nice and quiet

4/10
Poor
Stephen, 12 Oct 2021
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NA

2/10
Poor
Samantha, 10 Oct 2021
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We paid three hundred dollars for one night at a motel where some of the guests are extended stay/low income. We pulled up to guests having a domestic. Then we were interrupted by police who were responding to a dead body in the room above us. The staff just said “yeah these things happen here.” There was no door for bathroom privacy and the bed felt like a box spring. I felt unsafe between all the family yelling all night long, of which you could hear EVERYTHING.

4/10
Poor
Alexander, 10 Oct 2021
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Felt unsafe from moment I drove onto property. Scary clientele (local long term renters w fold up chairs outside rooms, crushing beer/cigs early in the day). Must be buzzed into check in, with thick glass protecting staff as security measure. Stairs are crumbling and rusted. Enter the dark room (lights weren’t working) and light shines through crack in door that had clearly been kicked in (deadbolt is gone, with screw holes still where it once was). Room smells liked masked cigarettes, but decently remodeled as claimed… BUT bathroom was not remodeled and original, downright dirty and gross with some mold, shower is chipped, sink is covered with stains. 5 mins in and my wife demanded we leave, never to come back. The photos were not as advertised, the room was not fully remodeled as advertised, and it truly felt unsafe. ***I travel 100 days a year for work and have stayed in plenty of 2/3 star hotels. This was the WORST I have ever stayed in. Make things worse, my request for refund was denied by Expedia… I won’t ever be going back to orbits or using Expedia again. Save yourself the hassle and do the same. TRULY DISAPPOINTED that Expedia will lean on their cancellation policy when a customer truly feels unsafe and when rooms are not as advertised. Truly first time I’ve ever written a poor review or left a hotel.

4/10
Poor
Julia, 04 Oct 2021
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The bed was comfortable- but that’s about it. the floor boards were filthy, bathroom was moldy, and had an awful odor all around.

6/10
Fair
Heidi, 05 Sep 2021
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Stayed one night for work-meh

6/10
Fair
gary, 30 Aug 2021
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Not too clean, rented 2 rooms and both toilet seats were loose, and needed tightened to be able to use. I believe neither TV worked or maybe need instructions. Beside, ok for $150

6/10
Fair
Herbert, 28 Aug 2021
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Mehh

Location was not as interesting as indicated. Towels were thin and flimsy and few. Bathroom was small no room for toiletries. TV was easy to connect with a fire stick. Internet was adequate.

6/10
Fair
Verified traveler, 18 Aug 2021
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The bedding had burn holes in it for a non-smoking room. The toilet paper holder was broken so it was sitting a a rusty shelf. The staff was very nice though.

6/10
Fair
Verified traveler, 02 Aug 2021
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I liked the water right across the street, it was easy to get to

6/10
Fair
Verified traveler, 02 Aug 2021
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Sink in my room was small and damaged with indelible black marks And sink cupboard base was exposed at top giving impression of not being ready fir customer use

4/10
Poor
Verified traveler, 24 Jul 2021
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Room was hirribky outdated. Bathroom was ugly and shower was falling apart. No one let us know that you had to ask for maid service. Towels were small and thin. Will never go back.

2/10
Poor
Verified traveler, 11 Jul 2021
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The floor walking into the bathroom was soggy and caving in, the fire alarm was falling of the wall, there were stains in the toilet when I walked into the room for the first time, the room smelled of cigarettes even though I asked for a non-smoking room, the toilet never stopped filling the whole time I was there, the sheets and blankets were so bad and course that it felt like bugs were crawling on me the entire time I was trying to sleep. Next time I think I’d rather sleep in my car for the one night I was there.

6/10
Fair
Verified traveler, 09 Jul 2021
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Bathroom had hair left behind, sheet on the the look like they where slept in and hair on the bottom sheet. Very disappointed

8/10
Excellent
Verified traveler, 30 Jun 2021
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A good place to stay if you have business in somerset and/or fall river.

4/10
Poor
Verified traveler, 26 Jun 2021
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There were no tissues, scant toilet paper & one towel for two people. When we did get extra towels (two were given) we did not receive washcloths. Also there was no phone in the room. Staff was friendly.

6/10
Fair
Robert, 05 Jun 2021
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Cheap, but does the job. The rooms were recently renovated. The bathroom was not so clean.

2/10
Poor
Verified traveler, 01 Jun 2021
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Bed full of dog hair nasty

6/10
Fair
Verified traveler, 31 May 2021
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We were in a smoking room only because it was what was available. Room smelled of stale smoke which we expected, what we didn’t expect was all the holes in the bedding from cigarette burns. Mattress wasn’t very comfortable, luckily we were only staying for the one night.

8/10
Excellent
Verified traveler, 29 May 2021
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nice view of Fall River & Sunset time from our room. Quiet end unit upstairs! MUCH nicer & cleaner than a downstairs room we rented previously!

4/10
Poor
Ana Paula, 28 May 2021
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Bathroom

The bathroom tub looked like it was just pulled out of a construction junkyard.

2/10
Poor
Verified traveler, 28 May 2021
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Upon checking into this inn, I realized that what they posted in pictures online and the accommodations were two different things. This place was filthy. They did not change the bed sheets. My bed smelled like someone had slept in it and the bedsheets. They were once white in color but looked gray. I took a photo for show and tell. The only nice part about the stay and my room was the fridge and microwave. Though I went to the manager to express concern, he made it seem like it was my fault that the room and bed linens were dirty. The shower curtain rod was broken, so the curtain kept falling when in the shower. The latch to help keep the front door locked was broken and screws coming out of the wall. I felt unsafe throughout the stay and barely slept at night. I wasn’t given fresh towels. I had to ask for them. When I received the towels they were old and moldy. They were supposed to be white but looked grayish. They were very old. The room was in non smoking area but it smelt smokey all the time. The closet had no door to close my things in. The wash sink in bathroom was too small to even wash my face. My favorite part, a swing on the grounds with a sign that read: get on it at your own risk!!! Just real sad.

8/10
Excellent
Verified traveler, 18 May 2021
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Good place

2/10
Poor
Verified traveler, 12 May 2021
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I'll pray for you.

Super gross. I know I ordered a smoking room and all but shoot. I cleaned for about a half hour then checked out. I know this may seem crazy but I wipe stuff down when I sleep away. Typically It seems like they do their job but this place.... this place was so icky that my wipes were black. I unfortunately couldn't sleep there. If somone by chance had no choice to sleep there stay in your car. I also didn't see any bed bugs but who knows. Last note.. if you see the town PD just casually drive into a lot for rounds it's a good sign to leave.

2/10
Poor
Verified traveler, 25 Apr 2021
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Morning staff was EXTREMELY rude and unpleasant. Quite possibly the worst experience I have ever had here and have actively discussed staying somewhere else in the area next time.

2/10
Poor
Verified traveler, 31 Mar 2021
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Have stayed many times and this past weekend, was the WORST! Was told that there would be no hot water as there was an issue, but the plumber was on the way. Not only did the hot water NOT get fixed within the 2 nights there, but also there was NO RUNNING WATER at all which meant the bathroom was basically useless for the second night. And as an added bonus, the power randomly failed and the entire hotel was in darkness. This was a HORRIBLE experience

10/10
Exceptional
Mark, 07 Mar 2021
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A gem great find

Stay went smoothly and it was very pleasant. I'll be honest I'm not one who's going to spend hundreds of dollars just for a bed a place to sleep so I've been around and this place was damn nice compared to some that I've been trust me. It has your working refrigerator working microwave the heat the air conditioning all works lights all worked television perfectly fine no issues definitely will stop here again. Service went smoothly and easily and quickly

2/10
Poor
Verified traveler, 06 Mar 2021
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I did not like a single thing . I had to get my king size room changed twice . First room was absolutely disgusting and horrific, it felt like their was mold growing in the a/c duct vents and I know because I am a construction worker, besides that the sheets were completely stained to the core , with burnt cigarette holes on them as well as the pillows smelled as if it used to clean someone’s feet . The bathroom floor and shower was bad , stained and black mildew ! I had to request and demand another room and the staff member at the front desk had told me that some people do not deserve the nice rooms because they mess it up . We then proceeded to talk and one thing finally led to the other and I got a room switch .my wife and i went to the next room to then be shocked once again . Pillows were missing , there was a bag on the fire alarm , the hangers and racks were dirty and all thrown around and misplaced. The bed had curly hairs all over it and the shower seemed as if they had shaved and left the hair by the drain . Oh and let’s not forget the complimentary Bars of soap and shampoo that were previously used prior to us getting that room . Yep worst experience ever . If you can avoid this hotel , please just avoid it . I’m sorry but not sorry . They should bring this place under new management and put someone there who cares !

2/10
Poor
Verified traveler, 03 Mar 2021
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The front desk was excruciating to deal with. Some very unprofessional people working up there. It’s a never again for me.

8/10
Excellent
Verified traveler, 16 Feb 2021
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It was very quiet and clean and it was a good stay for the night.

4/10
Poor
Jennifer, 24 Jan 2021
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no Stars

Room was not what we saw on pictures bathroom had stains and rust it looked like more of a scattered site then Wht profile pictures Portray Was not happy at all did not sleep well because you could hear the guest upstairs next-door clearly.. but I must say customer service was very pleasant and they understand very good customer service but the rooms I was not pleased.

2/10
Poor
Molly, 13 Jan 2021
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I was beyond disgusted by the seeming lack of cleaning in the two rooms I tried. There was long black hair and an unbelievable amount of stains on the white sheets. The non-smoking rooms reeked of cigarettes. Surfaces did not appear to be wiped down. The drain to the bathtub was broken, so I would not have been able to take a bath as I hoped. I truly felt the reviews and pics online did not accurately reflect the condition of this place. I would not have been able to comfortably relax in those rooms or sleep in those beds considering they didn’t appear to be properly cleaned during a pandemic. I asked for a refund, which I was told I would be given. Then, I had to find other lodging down the street, which fortunately felt safer and much cleaner than this place. I truly could not understand how anyone else was staying there. I have never asked for my money back anywhere before and have stayed in motels without issue in the past, so I don’t think I have unfair standards.

10/10
Exceptional
Anna, 04 Dec 2020
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Third time was a charm! Got the same room that I ever booked at this property and once again it was AMAZING! What a beautiful view of the water and sun in the morning and a quiet peaceful night. Super easy check in and check out process as well. WILL be booking again!

8/10
Excellent
Anna, 01 Nov 2020
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This visit to Orbits Inn was slightly disappointing. First the toilet kept making this sort of flushing noise every 5-10 minutes and never stopped at all. Also the room that I had seemed to be directly under a light where even with the curtains closed, it seemed as if the sun was still out, even in the middle of the night. Last time was better, this time a bit of a let down, but am absolutely willing to try again.

10/10
Exceptional
Verified traveler, 03 Oct 2020
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Really nice. Great view of the water to wake up to

4/10
Poor
Verified traveler, 04 Aug 2020
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Better options near by for a little bit more money

8/10
Excellent
Verified traveler, 25 Jul 2020
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Very comfortable bed perfect for price and a night away

10/10
Exceptional
Verified traveler, 15 Jul 2020
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Everything great location service lovrrd it

10/10
Exceptional
Kerri, 28 Jun 2020
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Love it here

10/10
Exceptional
Nunogomes, 23 Jun 2020
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Eric was very helpful and polite I recommend it to all my friends

10/10
Exceptional
Kerri, 14 Jun 2020
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One of my favorite places love the workers they r so friendly

10/10
Exceptional
Sandy, 10 Jun 2020
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All you need at a great price with a smile.

The service was great. Cleanliness was excellent. I will remember here and use it when I travel through this area. The desk worker was over and above the best I have ever dealt with as far as professionalism and courtesy. He made sure every thing was perfect.

10/10
Exceptional
Kerri, 06 Jun 2020
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Great staff everyone so nice there

10/10
Exceptional
Kerri, 05 Jun 2020
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Great place love it there

2/10
Poor
Disgusted, 27 May 2020
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This is my first time leaving a review ever and there is there is only one word to describe, DISGUSTING!! Sheets stained, burn holes in blankets, I pulled the covers off and slepted on the sheets with no blanket and no pillow. didn't even want to touch the pillows. Tub was filthy, toilet wouldn't flush, loud neighbors, music blasting all night, people coming and going. This was my last resort, I only needed one night and it was a horror show..I couldn't take it anymore I left at 5 a.m. and slept in my car..I didn't sleep at all in a room. I felt so disgusting. It was the most horrifying thing I've ever experienced.

10/10
Exceptional
Kerri, 24 May 2020
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Love the stafe

10/10
Exceptional
Kerri, 24 May 2020
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Awesome people that work there

10/10
Exceptional
Courtney, 30 Apr 2020
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Just what I needed nice quiet stay

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