Fair
264 Guest reviews
537 Riverside Avenue, Somerset, United States of America. See map
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Located in Somerset, Orbits Inn is within a 5-minute drive of USS Massachusetts and Battleship Cove. This motel is 2.6 mi (4.2 km) from Narrows Center for the Arts and 2.7 mi (4.3 km) from Oak Grove Cemetery. Make yourself at home in one of the 48 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with bathtubs or showers are provided. Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hindi
English
Free WiFi
Parking available
Concierge
Entertainment
Business facilities
Banquet facilities
Accessible facilities
Hiking/biking trails nearby
Garden
Safe-deposit box at front desk
Picnic area
24-hour front desk
Business center
Free self parking
Terrace
Banquet hall
Vending machine
Wheelchair accessible (may have limitations)
Convenience
Awesome stay
The smokers room smells like people was smoking rocks inside and the bed looks crazyyyy a lot of holes on it Looks like they don’t change the sheets never
Very satisfactory.
Very good
Wasn’t aware of the $100 deposit and towels service wasn’t great
This is the dirtiest place I have ever stayed in 30 plus years of traveling. The blankets on the bed had cigarette burn marks, the sink cabinet had sticky brown stuff running down front of it, no toilet paper and the tub wasn’t clean. The roof in the room looked like it was ready to fall in on us. If it wasn’t so late when we arrive we wound not have stayed. So disappointed in this motel☹️
Good
To start, I had to change rooms 2 times, first and second room was so dirty, the bathroom was disgusting, you couldn’t sit on the toilet, it was out of place, no closets or anything to hang clothes, no coffee machine, no hair dryer, no iron, fridge still had food from people before us, I will never stay there again and will never recommend to anyone else.
The pictures that were shown in expedia were NOTHING like how the rooms really look. First there were burn holes all over the dirty chair, burn holes all over the blanket. On the top blanket had white stains on it. Crusty white stains. Yukkk! The bathroom shower was disgusting. Stuff falling apart. Cable wouldn't work. I should have just slept in my car and saved myself $100. I wouldn't recommend.
Nice Property
For the price and proximity to newport or far exceeded what i was looking for, for the price especially.
Sorry and noisy
Last minute just for sleep in shower
It's quiet and good enough for the money.
Broken toilet, wrecked blinds. Staff is of no help and never at front desk
The manager was extremely pleasant. We had a very nice room!!! Easy and convenient commute to where we needed to go
The mattress on the bed had cigarette burns and holes.
TV didn't work no free coffee as advertised and over charged my card
The room was clean, neat, and comfortable. I would be happy to stay again.
Nice people!
One night stay to attend an event at the Narrows Center. The room was clean and bed comfortable. No extras, but I did not need them. A USB charging port would have been great; I forgot one and my phone died overnight. Staff was friendly and helpful. I would stay here again.
It was nice
The toilet was old, the seat slid, and it was low. Peeling and moldy caulking around the tub. LOW water pressure. Moisture constant in bathroom; had to leave fan and light on 24/7. Noisy fan. Small, cheap bath towels and only one wash cloth and hand towels. Did appreciate that were no carpets and generally the room was clean. The owners were very kind and friendly and helpful. Some fresh paint, brighter colors and upgrades in bathrooms and painting the walls will make it more inviting. I would say 1 star is a more accurate rating.
Niether bad or good. Just adequate.
Terrible experience. Bathroom was awful. Shower was so dirty we didn't use it. Waste of money at $190. I asked for partial credit and woman yelled at me. Avoid!
Bed comfortable. Bathroom need deep clean or upgrade
Only thing missing was hookers
We actually couldn’t stay there, it was in a bad section of town, it was old and beat up with no amenities and it was the same price as a nicer hotel.
Ok
Charged me a damage fee before I even left the hotel and when I told them they hung up the phone
The
Disgusting room, wouldn’t give us another room or money back!! Horrible service!!!
Very good place to stay in
It was not what I expected at all everything was terrible
Clean room, great heat, clean and comfortable bed. Great location.
I like the price but there was no free toothpaste.
Dump
Bad service Rude host at check in Dirty People were being loud and partying all night and morning and complained and was told by the host to leave if I don't like it and was yelled at Worst place I've been in my life
Terrible Experience Hotel Hell
I first arrived to the location looked nothing like the pictures it wasn’t even a hotel it was a motel. I went to enter the lobby at 2:30pm and the door was locked so I rang the bell no one answered. I waited outside and finally started calling the front desk it went to voicemail 4 times on the 5th call a man answered by asking what I wanted. I explained I was there to check in after about a minute of me explaining he said he was busy and would let me in once he got back to the office. I waited about another 5 minutes and finally was let in. Then he had a hard time finding my reservation finally he found it. I then went to my room the first outside flight of stairs were closed so had to walk to the other side of the parking lot to find stairs that were open. Once I was in my room I found that the bathroom had not been cleaned and human hair was still all over the tub. I had traveled 7 hours that day because I had a lecture at Roger Williams University that I had to give. So I stayed about two hours and decided I could not stay in this so called hotel any longer. I packed my belongings and left. I ended up driving back home 7 hours that night. I would like a full refund back from this location or Hotels.com or I will not be using it again. Thanks Daryl Marston
Wouldn’t stay again
Rooms did not look like the pictures online . Our rooms smelled disgusting to the point we went out and bought air freshener . The showers are gross and full of mold
Comfortable but some downsides
Room was good and comfortable, mostly clean but there was hair in the tub when we got there. The front desk man was pretty unprofessional asking me where I lived and saying that i didn’t look like my ID photo… Other than that it was totally fine!
Comfortable
No issues at all. I would definitely stay there again.
This hotel said it had a pool online, we got there and it was filled in and a "garden" was out there, anyway i probably wouldn't have swam in their pool since they appeared to have no cleaning staff. First room we got was littered with bottles of Liquor and drug paraphernalia, second room was a little nicer but out key never worked for our door the entire stay.
The stay was great and the staff was absolutely amazing. Very helpful and great view of the water.
Stay away!
Disappointed
Was disappointed. Beds not very comfortable. Air-conditioning didn't work. All the doors made noise when opening. The floor was squeaky .
There was some renovations that still needed to be done as owner stated to me but was a good overall stay
Gross! 2 attempts to get a room that did not have sewage backed up in the bathtub. Washcloths and towels were stained. Toilet seat was broken off of toilet. Remote did not work. Nowhere to set your suitcase down to unpack. Stairs unserviceable with crime scene tape blocking it’s use (looks like more effort was put into putting the tape up than normal human upkeep to the establishment/rooms). I’ve stayed in tents on deployments halfway around the world cleaner and in better repair than this hole.
Flight was delayed by a day. There was no problem staying the extra night.
The people in the next room were blasting music til 7:30 am that was so loud it was vibrating my walls and bed. The room smelled like aftershave so badly it burned my throat and gave me a headache. Horrible experience
They floors were sticky in the room, the bathroom was obviously dirty, I was afraid to put anything down it was so gross. I felt unsafe physically and unsanitary. We left and got another hotel
Nice and quiet
NA
We paid three hundred dollars for one night at a motel where some of the guests are extended stay/low income. We pulled up to guests having a domestic. Then we were interrupted by police who were responding to a dead body in the room above us. The staff just said “yeah these things happen here.” There was no door for bathroom privacy and the bed felt like a box spring. I felt unsafe between all the family yelling all night long, of which you could hear EVERYTHING.
Felt unsafe from moment I drove onto property. Scary clientele (local long term renters w fold up chairs outside rooms, crushing beer/cigs early in the day). Must be buzzed into check in, with thick glass protecting staff as security measure. Stairs are crumbling and rusted. Enter the dark room (lights weren’t working) and light shines through crack in door that had clearly been kicked in (deadbolt is gone, with screw holes still where it once was). Room smells liked masked cigarettes, but decently remodeled as claimed… BUT bathroom was not remodeled and original, downright dirty and gross with some mold, shower is chipped, sink is covered with stains. 5 mins in and my wife demanded we leave, never to come back. The photos were not as advertised, the room was not fully remodeled as advertised, and it truly felt unsafe. ***I travel 100 days a year for work and have stayed in plenty of 2/3 star hotels. This was the WORST I have ever stayed in. Make things worse, my request for refund was denied by Expedia… I won’t ever be going back to orbits or using Expedia again. Save yourself the hassle and do the same. TRULY DISAPPOINTED that Expedia will lean on their cancellation policy when a customer truly feels unsafe and when rooms are not as advertised. Truly first time I’ve ever written a poor review or left a hotel.
The bed was comfortable- but that’s about it. the floor boards were filthy, bathroom was moldy, and had an awful odor all around.
Stayed one night for work-meh
Not too clean, rented 2 rooms and both toilet seats were loose, and needed tightened to be able to use. I believe neither TV worked or maybe need instructions. Beside, ok for $150
Mehh
Location was not as interesting as indicated. Towels were thin and flimsy and few. Bathroom was small no room for toiletries. TV was easy to connect with a fire stick. Internet was adequate.
The bedding had burn holes in it for a non-smoking room. The toilet paper holder was broken so it was sitting a a rusty shelf. The staff was very nice though.
I liked the water right across the street, it was easy to get to
Sink in my room was small and damaged with indelible black marks And sink cupboard base was exposed at top giving impression of not being ready fir customer use
Room was hirribky outdated. Bathroom was ugly and shower was falling apart. No one let us know that you had to ask for maid service. Towels were small and thin. Will never go back.
The floor walking into the bathroom was soggy and caving in, the fire alarm was falling of the wall, there were stains in the toilet when I walked into the room for the first time, the room smelled of cigarettes even though I asked for a non-smoking room, the toilet never stopped filling the whole time I was there, the sheets and blankets were so bad and course that it felt like bugs were crawling on me the entire time I was trying to sleep. Next time I think I’d rather sleep in my car for the one night I was there.
Bathroom had hair left behind, sheet on the the look like they where slept in and hair on the bottom sheet. Very disappointed
A good place to stay if you have business in somerset and/or fall river.
There were no tissues, scant toilet paper & one towel for two people. When we did get extra towels (two were given) we did not receive washcloths. Also there was no phone in the room. Staff was friendly.
Cheap, but does the job. The rooms were recently renovated. The bathroom was not so clean.
Bed full of dog hair nasty
We were in a smoking room only because it was what was available. Room smelled of stale smoke which we expected, what we didn’t expect was all the holes in the bedding from cigarette burns. Mattress wasn’t very comfortable, luckily we were only staying for the one night.
nice view of Fall River & Sunset time from our room. Quiet end unit upstairs! MUCH nicer & cleaner than a downstairs room we rented previously!
Bathroom
The bathroom tub looked like it was just pulled out of a construction junkyard.
Upon checking into this inn, I realized that what they posted in pictures online and the accommodations were two different things. This place was filthy. They did not change the bed sheets. My bed smelled like someone had slept in it and the bedsheets. They were once white in color but looked gray. I took a photo for show and tell. The only nice part about the stay and my room was the fridge and microwave. Though I went to the manager to express concern, he made it seem like it was my fault that the room and bed linens were dirty. The shower curtain rod was broken, so the curtain kept falling when in the shower. The latch to help keep the front door locked was broken and screws coming out of the wall. I felt unsafe throughout the stay and barely slept at night. I wasn’t given fresh towels. I had to ask for them. When I received the towels they were old and moldy. They were supposed to be white but looked grayish. They were very old. The room was in non smoking area but it smelt smokey all the time. The closet had no door to close my things in. The wash sink in bathroom was too small to even wash my face. My favorite part, a swing on the grounds with a sign that read: get on it at your own risk!!! Just real sad.
Good place
I'll pray for you.
Super gross. I know I ordered a smoking room and all but shoot. I cleaned for about a half hour then checked out. I know this may seem crazy but I wipe stuff down when I sleep away. Typically It seems like they do their job but this place.... this place was so icky that my wipes were black. I unfortunately couldn't sleep there. If somone by chance had no choice to sleep there stay in your car. I also didn't see any bed bugs but who knows. Last note.. if you see the town PD just casually drive into a lot for rounds it's a good sign to leave.
Morning staff was EXTREMELY rude and unpleasant. Quite possibly the worst experience I have ever had here and have actively discussed staying somewhere else in the area next time.
Have stayed many times and this past weekend, was the WORST! Was told that there would be no hot water as there was an issue, but the plumber was on the way. Not only did the hot water NOT get fixed within the 2 nights there, but also there was NO RUNNING WATER at all which meant the bathroom was basically useless for the second night. And as an added bonus, the power randomly failed and the entire hotel was in darkness. This was a HORRIBLE experience
A gem great find
Stay went smoothly and it was very pleasant. I'll be honest I'm not one who's going to spend hundreds of dollars just for a bed a place to sleep so I've been around and this place was damn nice compared to some that I've been trust me. It has your working refrigerator working microwave the heat the air conditioning all works lights all worked television perfectly fine no issues definitely will stop here again. Service went smoothly and easily and quickly
I did not like a single thing . I had to get my king size room changed twice . First room was absolutely disgusting and horrific, it felt like their was mold growing in the a/c duct vents and I know because I am a construction worker, besides that the sheets were completely stained to the core , with burnt cigarette holes on them as well as the pillows smelled as if it used to clean someone’s feet . The bathroom floor and shower was bad , stained and black mildew ! I had to request and demand another room and the staff member at the front desk had told me that some people do not deserve the nice rooms because they mess it up . We then proceeded to talk and one thing finally led to the other and I got a room switch .my wife and i went to the next room to then be shocked once again . Pillows were missing , there was a bag on the fire alarm , the hangers and racks were dirty and all thrown around and misplaced. The bed had curly hairs all over it and the shower seemed as if they had shaved and left the hair by the drain . Oh and let’s not forget the complimentary Bars of soap and shampoo that were previously used prior to us getting that room . Yep worst experience ever . If you can avoid this hotel , please just avoid it . I’m sorry but not sorry . They should bring this place under new management and put someone there who cares !
The front desk was excruciating to deal with. Some very unprofessional people working up there. It’s a never again for me.
It was very quiet and clean and it was a good stay for the night.
no Stars
Room was not what we saw on pictures bathroom had stains and rust it looked like more of a scattered site then Wht profile pictures Portray Was not happy at all did not sleep well because you could hear the guest upstairs next-door clearly.. but I must say customer service was very pleasant and they understand very good customer service but the rooms I was not pleased.
I was beyond disgusted by the seeming lack of cleaning in the two rooms I tried. There was long black hair and an unbelievable amount of stains on the white sheets. The non-smoking rooms reeked of cigarettes. Surfaces did not appear to be wiped down. The drain to the bathtub was broken, so I would not have been able to take a bath as I hoped. I truly felt the reviews and pics online did not accurately reflect the condition of this place. I would not have been able to comfortably relax in those rooms or sleep in those beds considering they didn’t appear to be properly cleaned during a pandemic. I asked for a refund, which I was told I would be given. Then, I had to find other lodging down the street, which fortunately felt safer and much cleaner than this place. I truly could not understand how anyone else was staying there. I have never asked for my money back anywhere before and have stayed in motels without issue in the past, so I don’t think I have unfair standards.
Third time was a charm! Got the same room that I ever booked at this property and once again it was AMAZING! What a beautiful view of the water and sun in the morning and a quiet peaceful night. Super easy check in and check out process as well. WILL be booking again!
This visit to Orbits Inn was slightly disappointing. First the toilet kept making this sort of flushing noise every 5-10 minutes and never stopped at all. Also the room that I had seemed to be directly under a light where even with the curtains closed, it seemed as if the sun was still out, even in the middle of the night. Last time was better, this time a bit of a let down, but am absolutely willing to try again.
Really nice. Great view of the water to wake up to
Better options near by for a little bit more money
Very comfortable bed perfect for price and a night away
Everything great location service lovrrd it
Love it here
Eric was very helpful and polite I recommend it to all my friends
One of my favorite places love the workers they r so friendly
All you need at a great price with a smile.
The service was great. Cleanliness was excellent. I will remember here and use it when I travel through this area. The desk worker was over and above the best I have ever dealt with as far as professionalism and courtesy. He made sure every thing was perfect.
Great staff everyone so nice there
Great place love it there
This is my first time leaving a review ever and there is there is only one word to describe, DISGUSTING!! Sheets stained, burn holes in blankets, I pulled the covers off and slepted on the sheets with no blanket and no pillow. didn't even want to touch the pillows. Tub was filthy, toilet wouldn't flush, loud neighbors, music blasting all night, people coming and going. This was my last resort, I only needed one night and it was a horror show..I couldn't take it anymore I left at 5 a.m. and slept in my car..I didn't sleep at all in a room. I felt so disgusting. It was the most horrifying thing I've ever experienced.
Love the stafe
Awesome people that work there
Just what I needed nice quiet stay
Orbits Inn | Home in Somerset | Travala.com
Very good