Novotel Samator Surabaya Timur

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With a stay at Novotel Samator Surabaya Timur in Surabaya, you'll be near the airport, within a 10-minute drive of Tunjungan Plaza and University of Pembangunan Nasional Veteran. This upscale hotel is 9.7 mi (15.7 km) from Pakuwon Mall and 2.6 mi (4.2 km) from Sepuluh November Institute of Technology. Make yourself at home in one of the 261 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and slippers. Conveniences include phones, as well as desks and electric kettles. Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge during limited hours, and free self parking is available onsite.

You need to know

• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide a negative Antigen COVID-19 test result.
• The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 24 hours prior to check-in.

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a negative Antigen COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 24 hours prior to check-in.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property uses a grey water recycling system
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Minimal age

17

Optional fees

• Fee for buffet breakfast: approximately IDR 145200 per person
• Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 3)
• Airport shuttle fee per child: IDR 250000 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Indonesian