Neos Hotel Cartagena

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With a stay at Neos Hotel Cartagena in Cartagena (Manga), you'll be within a 5-minute drive of Port of Cartagena and San Felipe de Barajas Castle. This hotel is 1.9 mi (3 km) from Cartagena de Indias Convention Center and 1.9 mi (3.1 km) from Clock Tower. Make yourself at home in one of the 23 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include ceiling fans and in-room massages, and housekeeping is provided daily. Featured amenities include express check-out, a 24-hour front desk, and luggage storage.

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Special Instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash

Minimal age

18

Optional fees

• Fee for cooked-to-order breakfast: approximately COP 20000 to 25000 for adults, and COP 15000 to 18000 for children
• Pet fee: COP 50000 per pet (varies based on length of stay) plus COP 30000 one-time cleaning fee
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Italian

Spanish