My Story Hotel Ouro
Removed from My wishlist
Removed from My wishlist
Hotel Description
With a stay at My Story Hotel Ouro, you'll be centrally located in Lisbon, within a 5-minute walk of Commerce Square and Santa Justa Elevator. This hotel is 0.3 mi (0.5 km) from Rossio Square and 0.5 mi (0.8 km) from Avenida da Liberdade. Make yourself at home in one of the 51 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is available for a surcharge.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
You need to know
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Portuguese
English
French
Spanish
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
You need to know:
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
Minimal age:
18
Optional fees:
- Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Portuguese
English
French
Spanish
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Hotel Description
With a stay at My Story Hotel Ouro, you'll be centrally located in Lisbon, within a 5-minute walk of Commerce Square and Santa Justa Elevator. This hotel is 0.3 mi (0.5 km) from Rossio Square and 0.5 mi (0.8 km) from Avenida da Liberdade. Make yourself at home in one of the 51 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is available for a surcharge.
Hotel policies
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows regional sanitization guidelines Clean & Safe (Portugal)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Reservation might be required for some facilities onsite
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
You need to know
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
Minimal age
Optional fees
- Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Portuguese
English
French
Spanish
Amenities
Most Popular
Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities
other
Elevator
Concierge services
Gift shops or newsstand
Airport transportation (surcharge)
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Number of restaurants - 1
Snack bar/deli
Number of bars/lounges - 1
Designer stores on site
Shopping mall on site
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
Well-lit path to entrance
Stair-free path to entrance
