Mountain Lake Hotel

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Located in Smolyan, Mountain Lake Hotel is in the mountains, within a 15-minute drive of Smolyan Lakes - Snezhanka and Stoykite - Snezhanka. This family-friendly hotel is 2.8 mi (4.5 km) from Pamporovo Ski Resort and 4.7 mi (7.5 km) from Smolyan Ski Resort. Treat yourself to a stay in one of the 33 guestrooms, featuring heated floors and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and refrigerators, and housekeeping is provided daily. Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

You need to know

• Pool access available from 10:00 AM to 8:00 PM.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Minimal age

18

Optional fees

• Airport shuttle fee: EUR 61.33 per vehicle (one-way)
• Pet fee: EUR 10.22 per pet, per day
• Service animals are exempt from fees
• Late check-in fee: EUR 30 for check-in between 2:00 PM and 6:00 PM
• Late check-out fee: EUR 30 (subject to availability)
• Firewood fee: EUR 10.22 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Russian

Bulgarian

English

French