Motion Hostel Gran Vía

6.6

Fair

245 Guest reviews

6.6

Fair

245 Verified Reviews

Read all reviews

Cleanliness7.0/10

Service6.8/10

Comfort6.2/10

Condition6.4/10

Neighborhood8.4/10

Amenities6.2/10

Me gustó el área, está cerca de todo.

Would not stay there again

Okay for the price. Location is good in central Madrid, but staff are not really helpful as they don't know how to provide basic questions for Madrid visitors (apart of some exceptions). They have a combined breakfast in the restaurant located dowstairs. The food is not amazing, however, you get more than other places where you would get either or nothing or worse, so, a pleasant surprise! I don't think the cleaning was the worse but can improve. The other customers are unrespectful: they switch on the lights, they talk louder and don't suppose there are another people who are trying to sleep at 3A.M. Lack of bathroom in the communal area, or a place to stay and chill outside the room.

Very noisy outside until very,very late.

The dorm-room itself was very tight for 6 bunks. Storage units in the room held a small suitcase & not much more. Most of us were asleep before midnt but it being the wkd - 2 nice Spaniards went out for the evening at that time, & returned one morning at 4am, the next at 6am! Even trying to be quiet, of course it was disruptive & woke the rest of us up. All part of the shared adventure I guess

DON'T STAY TO HOSTEL!

Really good location

The worst hotel I don’t recomend it to anybody, I was on the 4th floor which is the 5th floor and the elevator was broken, no body help us to bring the luggage up or down, the shower was terrible, no tv, the bed was very uncomfortable, breakfast was terrible , there was no place to hang any cloth no hangers or no place to put the luggage ,I don’t recommend this hotel

No funciona el ascensor, el aire acondicionado del cuarto genera mucha agua en el piso y el desayuno muy basico

price

No good

Very nice staff, easy metro access, a bit noisy at night. Overall a great stay!

Madrid trip

Very convenient location. Room was ok with air con , private bathroom etc. Very close to Gran Via Street. Would book here again.

Nice place!

The location is central, but the facilities lack privacy and I did not feel safe.

The reception people very disappointing, problems with my reservation and they did nothing to solve the problem

Cheap and not very cheerful, sorry!

Cheap (by Madrid standards) and not very cheerful! Staff were ok and check in efficient. The room was pokey tiny, smelly and a bit dirty, in 3N i dont think the bathroom was cleaned amd if it was (big if) barely touched! The bed was comfortable however. Lockers provided (not big enough for back packs or suitcases but enpugh for valuables and smaller back pack bags) but you need your own lock. There is a basic b.fast provided which is ok for the price of the hostel.

At night in Madrid

The location and the accessibility were perfect, easy access to the metro and nearby stores. The staff was very friendly and very clean.

n A

Bad service. Spaces and amenities not as advertised.

Great location, great staff, but heating does a horrible noise to the point you can’t sleep.

Estancia agradable. Economic. Old

Buen servicio. Limpio. Buenisima ubicación. Edificio e instalaciones viejas.

Nice and quiet with a great location. Plenty of stores, restaurants ans bars.

Not Recommended

Male staff at the front reception that night had bad attitude! If you asked him for bunk availability over the next few days, he would tell you to check online as he was too lazy to check from the system in front of him. He preferred munching on his chips and chatting with the girls there! The room was very small and congested. Lockers in the room were broken. The door knob on the toilet door was broken for a very long time, I believe and had not been repaired. As such it cannot be locked.

Stay at risk of being robbed

The lockers did not have the hook or loop for you to lock them and some the doors of the lockers had been bent to take whatever was inside them, not a very safe place to stay (you stay at your own risk) place lacks security to say the least

The location is perfect but the hotel is dirty. The room is small.

Not very comfortable.

This hostel is crowded, noisy from an attached bar, and the common area is messy, cheerless, and uncomfortable. They overbooked our room so much that many people had to change rooms during their stay. it's a drab and depressing place to stay.

The property is located in the perfect area Everything I needed was around me. Personal was very amiable and very courteous. My next trip I will reserve this hotel.

Good location. Terrible check in process, almost took an hour.

Arrived at check in time of 2pm but very long que and disorganised (some people who just walked in were checked in straight away while others waited in long que). Toilet door in my room was hanging off the wall. This place needs a lot of work but is cheap & central and free breakfast was good.

Nice place to stay, friendly staff and great location, don't miss if you are looking for great deal in Madrid

Average hostel, nothing special. It has a great location, was clean but no kitchen or any amenaties, room was small, bathroom was nice, big, clean. Breakfast is toast and cereal.

This hostel is an ideal base for sightseeing in Madrid. I would be happy to stay here again and recommend this hostel. A small drawback was that the WiFi was not dependable and was somewhat sporadic. There's plenty to see and do within walking distance of the hostel. I also enjoyed a Segway tour (English).

Decent hostel for the price

The hostel was surprisingly clean and well maintained. A simple breakfast is provided (cereal, toast and coffee) which is better than nothing at all. Good location m, easy to find and to get around. No towels provided and only one sheet for the bed - do I use it as a base sheet or cover? I just wrapped myself in It instead. Also whilst not the hostels fault, unfortunately there was some guests who do not know basic manners - hair trimmings left in the bathroom floor and playing loud films/ music with no headphones.

BEST LOCATION. The Hotel is at prime location of Madrid. Gran via, Sol,Callao are very close about 2 min walk.

You get your money’s worth, for good and bad.

I don’t know if I’d stay at Motion Hostel again. I tried calling the hostel before my arrival, no one picked up my calls. When I got there, I was supposed to have a mixed room, I requested an ALL FEMALE room and got it but in the middle of the night a man came into our ALL FEMALE room. I called reception and again, no one answered. It was until the next day when one of my roommates went to reception and reported the incident but nothing was done until the second time my roommate went to reception. At the end, the reception staff acknowledged their mistake but the first impression on this hostel isn’t the most pleasant for me. As far as the location of this building, is convenient to walk around the city center but too noisy at all times. I couldn’t sleep much.

Maybe it’s not the right timing

They were doing some refurbishing and you have to wait or walk through the site, which is filled with paint odour. Sometimes lift we’re occupied by the worker to bring stuff up and down so you’d have to go down by stairs, I stayed on the 7th floor.

Hotel is in good location, within walking distance to most sightseeing areas. Metro is about 2min walk. Wifi worked well on 3rd floor. Breakfast was good (coffee, juice, cereal, bread). Working elevator. Nothing to complain about. The only thing I would say is that if you need directions or recommendations, the staff is not much of help with this.

Building site

Shower was cold, unless you tried at 6am! There was building work everyday in the hostel. One night 2 of the workers shared one bed. They were very drunk and snored horribly. One of the guests tried unsuccessfully to wake them. He finally got the manager to get one out. The other refused

He place is nice but the check in time is a little late being at 2 pm.

You get what you pay for

The hostel is in a great location, close to major attractions and shopping district, well connected to the metro. Although the room was not as clean and spacious as in pictures, it was good value for a bunk bed in a 6-bed dorm with private bathroom and a little continental breakfast was included (cereal, juice and coffee). The ceiling in bathroom had a leak.

If i stay again in madrid. I never stay. Staff, room cleaning, noise during nights. Almost terrible.

Don’t go!! Cheap price for reason!!

Please stay away!!!!!! Very dirty(first night i got a lot of bug bites on my arms, no bathroom light, so i changed the room). Most of lockers are brocken. Receptions are rude and will ignore you; When i were checking out, i had tight schedule of train. The girl told me to wait 20min because she said she got to punch the holes in papers during watching something on computer. I begged & explained her but she doesn’t care.

Affordable and good location righ on the heart of the La Gran via.

Decent Hostel for Short Stays

Does the job as a basic hostel. Bathrooms were surprisingly clean and only six to a room, so this was a pleasant surprise compared to some others that I have been to. Location is also fantastic, just south of the Gran Vía shopping district, so always something to do at all hours of the day. Do not expect luxury here, the lift is quite old and you may have to provide your own padlock for the lockers but my two night stay was uneventful and was a safe place to lay my head at night, so job done, as far as I needed it.

Close to the metro train located next to La plaza del sol. It is surrounded by many stores and restaurants. Many people speak English and Spanish (No Catalan).

Nice for short stays

The staff speaks English and Spanish. The room comes with breakfast bring ur own rags and lock for locker.

They Steal my money.

I reserved my room on January the 5th.Travel to Madrid the 25th.I arrived late for safe reasons,waiting in the airport until 5 am and take the subway.When I got the hotel, they said my reservation was cancelled for no show, that I should call them.(Try to call in the middle of a flight). I said ok I loose one day so give me my remaining 3 days. (I had reserved 4 nights, paid to expedia).They said sorry, talk to expedia. (5 30 am tired and cold) I said,what I could do? You have to pay again, they said.No choice I had to pay cash for a new reservation. I called to expedia, they said that the hotel Motion Grand via didn't want to refund the money because no show.I said I showed.Late arrival guaranteed says in the policy.At the end, expedia gave me a coupon to redeem.This hotel is well located but the service is terrible, there are better options for a few more dollars.

Parfait

Simple

Good

Horrible tout simplement... Idéal pour quelqu'un qui a envie juste de s'allonger sur le lit vu que c'est impossible de dormir avec le bruit, SDB pas propre... Petit-déjeuner correct

Todo súper bien, la recepcionista de la noche (fue quien nos recibió INCREÍBLE) la de la mañana el check out (sin entusiasmo y muy apática)

Para ño que sirve para dormir lo que si no te dan acceso antes de las 3, el elevador no servia y si llegas antes no te permiten guardar el equipaje y luego regresar, tarde horas en el check in apesar que se hizo en linea, y la verdad son medio groseras las del mostrador

Muy buena ubicación y accesibilidad a medios de transporte, pero le hace falta tener mas servicios como area de comedor y cocina

Muy feliz con esta estadia, muy amables, lugar muy limpio, personal muy amables y excelente ubicacion.

No seria mi primera opción

La verdad esta super bien ubicado, no es que te esperes mucho pero pues para lo que se paga esta bien, lo malo no servia el elevador y nos toco en el piso 7!!! Igual no puedes hacer check in antes de las 2, y literal si no son las 2 no te atienden, tampoco te dejan dejar las maletas para regresar luego y la atención del check in es lenta, y tuve que esperar como 1 hora para hacerlo. La verdas no seria mi opción para regresar, Aun que la limpieza de los baños en las habitaciones privadas son muy limpias

El servicio es pésimo. El proceso de check in lento, habia fila de mas de 6 personas. No funcionaba el elevador y asignaban las habitaciones en el piso 7, cuando se lws cuestiono la razpn por la cual no avisaban con antelacion su unica respuesta fue que si esto era un problema nos cancelaban la reserva. La persona de la recepcion fue extremadamente grosera cuando hice el check out incluso levantando la voz.La habitacion olia bastante mal. Las sabanas eran de un material tan sintetico q parecia plástico y tenian manchas. Si tienen oportunidad, eviten hospedarse aqui.

Nice

Lett å finne, ren, god frokost og hyggelig personale.

Das war da nicht sauber

El pasillo olía feo

Me gustó que es céntrica y estaba limpia, he ido dos veces ya y es mi fav! Lo único que la última vez pedí de favor si me podrían asignar una cama baja y la muchacha me dijo que tenía todo lleno, cuando en realidad solo estuvo completa una litera, me parece muy fuerte que no haya hecho ni el mínimo esfuerzo por intentar cambiarla y más sabiendo que hay camas disponibles... no me gusta tampoco que el lector de tarjetas de la puerta no funciona y siempre hay que tocar el timbre para entrar al hotel se me hace un poco incómodo la verdad🙃, no obstante las taquillas de la habitación 202 tienes que llevar un pequeño candado, porque sino no puedes guardar tus cosas🙃!!!! En la 201 al menos en las taquillas introduces una moneda y lo puedes cerrar, lo cual considero es más seguro!!! La atención primera que tuve con un chico en recepción 10/10, súper amable, da gusto trabajar con personas así!!!!

Exclente

No volveré en estas condiciones

Estado lamentable, necesitan reformarlo entero, colchones algo incómodo son de gomaespuma se hunden un poco, lo mejor la buena atención por parte del equipo

Excelente opción de hospedaje para 1 noche y conocer Gran Vía y alrededores.

Recomendable

Para dormir y nada más

La limpieza bien La recepcionista muy amable No tiene zona común Te echan después del check out

Soy un huésped frecuente y siempre me gusta la experiencia del check in con Amanda . Siempre sonriendo y feliz de ayudar.

Amanda siempre fue cordial y me ayudó a encontrar mi comodidad según mis necesidades.

La ubicación es lo único bueno; TODO lo demás FATAL!!! NO hubo agua caliente, no calefacción, decían que la calefacción que es en automático pero es mentira, en pleno invierno la colcha es súper delgada y no calienta, pagamos una habitación privada y no fue nada barato para ser un hostel, y para terminar de colmar, NO hubo agua; las tuberías secas y dan una excusa tonta como que es culpa del ayuntamiento ya que están trabajando en la calle!!! NO nos dieron ninguna solución. PÉSIMO PÉSIMO PÉSIMO servicio! Habían muchos huéspedes MUY molestos, haciendo sus reclamos porque fue el colmo que no hubiera agua; sin embargo NO dieron solución de nada.

Avoid staying here

The room is very small, there is no internet, when I said to the girl in the reception about it she said very indifferently that this is so, cannot do anything. For the towel I charged 1,5 euro. In the bathroom there is no hanger to hang your staff. All day long I was dizzy because of the smell of marijuana which was for them normal. The only positive thing is that this dirty and bad quality hostel in the heart of Madrid.

Es un sitio que esta muy bien ubicado. Central de las partes turisticas Es limpio, económico y cómodo. El desayuno no fue tan bueno.

Terrible!!! Habitaciones muy pequeñas, los locker están en muy mal estado, debes resguardar tus pertenencias en recepción y te cobran 5 euros adicionales por día. No servía las conexiones de energía en la habitación para cargar celulares, se reportó pero no se hizo nada.

Cuarto chico con mala ventilasion

Un cuarto con 6 camas en un espacio muy pequeno y mala ventilasion Mal olor

Foi excelente, nada a reclamar.

Lo mejor es la ubicación

Resulta una buena opción para estar en el centro de la zona turística, esta a media cuadra de la Gran Vía MUY cerca del metro Callao, ponen un horario de check inn limitado, así que se hace una fila de unas 10 personas... el desayuno es en un café en la planta baja... bastante malo... pero pues si te gusta el cereal, puedes sobrevivir... no se puede pedir mucha más por los altísimos costos de los hoteles en la zona, para uno o dos días es suficientemente bueno.

The keycard for front door and room kept failing. Then I had the choice between walking down and up 6 stories to het it fixed at the front denk or take a crummy kittel elevator Thatcher took forever. Of you don’t mind old and decrepit, the location is nice and the price Bert modest.

Muy buena ubicacion

Ocupe una habitación privada. Y aunque austera, muy cómoda sobre todo por la ubicación y limpieza. El elevador es lento y hay que subir escaleras. En general bien, si vas de turista y anduvieras paseando la mayor parte del tiempo

No me gusto la basura que habia fuera del hotel. Me gusto lo centrico.

No me gusto que habia mucha basura en la puerta del hotal. Me gusto lo centrico.

Very central location, locker for about two suitcases with your own Pin number available for 24 hours for 5 euros. Plain bar with stools available to bring you supper to eat at, if you wish, near locker room. Breakfast included in the tavern/bar next door.

Inte det bästa

Jag var i Madrid i en vecka varav 4 dagar på detta hostel. Platsen är bra och personalen är trevliga. Men rummen och korridoren luktar toalett. Frukosten är basic. Sängarna är inte det bästa. En toalett och dusch i varje rum. Man måste stå i kö. Om man lämna in väskan där efter man chackat ut tar de 5 euros - onödigt (gratis i andra hostel)!

La ubicacion es perfecta

Bem localizado e só.

Bem localizado e só.

Limpio y céntrico

Localização Perfeita

Foi ótima! Localização perfeita.

Muy bien ubicado

Hostel con excelente ubicación, muy buena relación calidad-precio !

Normale

Me gusta hospedarme aquí, ya que su ubicación es ideal para todo.

Wend a Madrid

In generale discreto ottima la posizione ma un po sporco molto rumoroso receptionist disponibili penso di non ritornare li

El trato excelente, fuimos con mi hijo (11 meses) y nos pusieron todas las facilidades.

si Dios quiere, volveré. Gracias

muy bien

Muy buena ubicación, muy limpio y el personal muy servicial

Muy caro y bastante mal conservado

Pague 140 €. Hotel muy caro para las pocas prestaciones. Habitacion doble, camas pequeñas con funda plastificada tanto en colchon como en almohada, sin television en la habitacion. Los baños muy austeros, no tienen secador para pelo. No hay armario, solamente unas baldas con una mini barra colgando 3 perchas. El aspecto del hotel muy deteriorado, falta de mantenimiento. El desayuno es en la cafeteria de al lado (hay que salir de las instalaciones), no hay donde elegir, vas pasando con la bandeja y te van sirviendo (tipo colegio). La situacion es lo unico bueno. En definitiva: muy decepcionante por el precio pagado. Es un albergue juvenil mas que un alojamiento hotelero. Experiencia muy negativa.

Buena ubicación, a la hora de hacer el check in falta gente

Bien

Zimmer waren doppelt belegt. Sehr schlechte Organisation.

Le foto non corrispondono a realtà. O per lo meno, la mia stanza non era minimamente associabile alle foto presentate dal sito. Per il resto, abbastanza pulito, silenzioso.

Solo estuve una noche. Hostel basico. No tengo más nada que decir

Les femmes de menages changent pas le tapis de douche tout les jours, malgré il soit sale. Parfois les gens se retrouvent quelqu'un d'autre dans leur lit car le personelle n'explique pas que les lits sont numerotés. Pour resoudre ce type de problèmes le staff n'hesite pas à rentrer dans la chambre, crier, allumer les lumières et faire les changement en plein milieu de la nuit au lieu d'attendre le lendemain matin pour parler avec les clients de la chambre. La garçon qui travaille la nuit a toujours été malpoli, pas disponible pour regler des problèmes, pas professionel (oublie des info clés au moment du check-in/out: par exemple, les numéros des lits ou bien comment on ouvre les portes. Moi, il a même oublié de me donner les clés de la chambre et je les lui ai dû demander!), il mets la musique à fond pendant la nuit à la reception et reste sur son téléphone personnelle pendant qu'on lui parle, il écoute pas ce qu'on lui dit et vous vire avec une phrase de maximum trois mots (du type: "je ne peux pas vous aider" ou bien, "ce n'est pas mon problème") Les réceptionnistes sont plus disponibles. Petit-déjeuner peuvre en quantité et qualité, mais pour ce prix, c'est plus que suffisant.

Bueno.

Económico y buena ubicación. Lo único malo es que no permiten ingresar antes del check in 🙄 y las habitaciones están listas desde mucho antes.