Moon West Lake Residence

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With a stay at Moon West Lake Residence in Hanoi (Tay Ho), you'll be a 1-minute drive from West Lake and 7 minutes from Hoan Kiem Lake. This hotel is 2.8 mi (4.5 km) from Ho Chi Minh Mausoleum and 3.8 mi (6.2 km) from St. Joseph's Cathedral of Hanoi. Make yourself at home in one of the 33 air-conditioned rooms featuring fireplaces. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include minibars and complimentary bottled water, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

You need to know

• No pets and no service animals are allowed at this property.

Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Minimal age

18

Optional fees

• Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 5)
• Airport shuttle fee per child: VND 100000 (one-way), (from 1 to 2 years old)
• Self parking fee: VND 300000 per day
• Early check-in fee: VND 80000 (subject to availability)
• Late check-out fee: VND 80000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Vietnamese

English