Mercure Hotel Aachen Europaplatz

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With a stay at Mercure Hotel Aachen Europaplatz in Aachen (Aachen-Mitte), you'll be within a 5-minute drive of Carolus Thermen Bad Aachen and RWTH Aachen University. This upscale hotel is 1.6 mi (2.6 km) from Ponttor and 1.7 mi (2.7 km) from CHIO Stadium. Make yourself at home in one of the 119 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Aachen? This hotel has 4133 square feet (384 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

You need to know

• The seasonal pool will be open from May to September.
• Up to 3 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, mobile payments, and cash
• Mobile payment options include: Apple Pay
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• This property uses wind and solar energy, plus eco-friendly cleaning products
• Safety features at this property include a first aid kit
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately EUR 23 per person
• Self parking fee: EUR 13 per night (in/out privileges)
• Pet fee: EUR 18 per pet, per day
• Service animals are exempt from fees
• Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English

French

Dutch