Mayan Secret Hotel Boutique
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Removed from My wishlist
Hotel Description
When you stay at Mayan Secret Hotel Boutique in Chetumal, you'll be near the airport and 8 minutes by car from Laguna Milagros. This hotel is 10.5 mi (16.9 km) from Lake Bacalar and 19.4 mi (31.2 km) from Laguna Bacalar Ecological Park. Make yourself at home in one of the 12 individually decorated guestrooms, featuring minibars and Smart televisions. Your memory foam bed comes with down comforters. Satellite television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Featured amenities include a business center, multilingual staff, and luggage storage. Planning an event in Chetumal? This hotel has facilities measuring 538 square feet (50 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
18
Optional fees
- Airport shuttle fee: USD 8.00 per person (roundtrip)
- Airport shuttle fee per child: USD 8.00
- Pet deposit: USD 50 per stay
- Pet fee: USD 25 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: USD 15 (subject to availability)
- Late check-out fee: USD 15 (subject to availability)
- Crib (infant bed) fee: USD 25.0 per night
- Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
You need to know:
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age:
18
Optional fees:
- Airport shuttle fee: USD 8.00 per person (roundtrip)
- Airport shuttle fee per child: USD 8.00
- Pet deposit: USD 50 per stay
- Pet fee: USD 25 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: USD 15 (subject to availability)
- Late check-out fee: USD 15 (subject to availability)
- Crib (infant bed) fee: USD 25.0 per night
- Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
When you stay at Mayan Secret Hotel Boutique in Chetumal, you'll be near the airport and 8 minutes by car from Laguna Milagros. This hotel is 10.5 mi (16.9 km) from Lake Bacalar and 19.4 mi (31.2 km) from Laguna Bacalar Ecological Park. Make yourself at home in one of the 12 individually decorated guestrooms, featuring minibars and Smart televisions. Your memory foam bed comes with down comforters. Satellite television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Featured amenities include a business center, multilingual staff, and luggage storage. Planning an event in Chetumal? This hotel has facilities measuring 538 square feet (50 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
No elevators
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Essential workers only - NO
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
Optional fees
- Airport shuttle fee: USD 8.00 per person (roundtrip)
- Airport shuttle fee per child: USD 8.00
- Pet deposit: USD 50 per stay
- Pet fee: USD 25 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: USD 15 (subject to availability)
- Late check-out fee: USD 15 (subject to availability)
- Crib (infant bed) fee: USD 25.0 per night
- Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
other
Concierge services
Airport transportation (surcharge)
Conference space
Garden
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Picnic area
Front desk (limited hours)
Business center
Spa treatment room(s)
Sauna
Wedding services
Designated smoking areas
Conference space size (feet) - 538
Conference space size (meters) - 50
Number of outdoor pools - 1
Number of spa tubs - 1
Snack bar/deli
Free self parking
Pool sun loungers
Free RV, bus, truck parking
24-hour fitness facilities
Terrace
Water dispenser
Couples/private dining
Proposal/romance packages available
Reception hall
Wheelchair accessible – no
