Marsden Viaduct Hotel

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You'll be centrally located in Auckland with a stay at Marsden Viaduct Hotel, within a 15-minute walk of Sky Tower and Auckland Ferry Terminal. This upscale hotel is 1.2 mi (2 km) from Spark Arena and 1.5 mi (2.4 km) from Auckland Domain. Make yourself at home in one of the 80 individually decorated guestrooms, featuring DVD players and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Digital programming and smart speakers are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Featured amenities include limo/town car service, express check-out, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.

Property Alerts

You'll be asked to pay the following charges at the property:

• Deposit: NZD 250 per accommodation, per stay
• Breakage deposit: NZD 250 per stay
• A damage deposit of NZD 250 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

• Pool access available from 7:00 AM to 10:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• A car is not required for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

This property offers transfers from the ferry terminal, airport, train station, and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [21 Viaduct Harbour Avenue, same building Sofitel viaduct harbour]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of NZD 0.00 at check-out.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards and debit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Onsite parties or group events are strictly prohibited
• Long-term renters welcome
• This property uses a grey water recycling system and eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting

• Property Registration Number 9429049065527

Minimal age

21

Optional fees

• Fee for English breakfast: approximately NZD 35–50 for adults, and NZD 15–40 for children
• Airport shuttle fee: NZD 50 per person (one-way)
• Airport shuttle fee per child: NZD 25 (one-way), (from 4 to 12 years old)
• Covered self parking fee: NZD 45 per night
• Nearby parking fee: NZD 50 per night(328 ft away; open 24 hours)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Crib (infant bed) fee: NZD 20.0 per day
• Rollaway bed fee: NZD 100.0 per day
• Towels fee: NZD 0 (or guests may bring their own)
• Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Norwegian

Hindi

English