Mantra Mackay
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Removed from My wishlist
Hotel Description
A stay at Mantra Mackay places you in the heart of Mackay, just a 3-minute walk from Mackay Marina Village & Shipyard and within a 5-minute drive of Water Bird Habitat Conservation Area. This upscale hotel is 1.6 mi (2.6 km) from Harbour Beach and 2.5 mi (4 km) from Yuwi Paree Toolkoon National Park. Make yourself at home in one of the 79 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Rooms have private balconies. 55-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mackay? This hotel has 4844 square feet (450 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
Important information
You need to know
- Pool access available from 7:00 AM to 7:00 PM.
- Up to 4 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- This property uses eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age
18
Optional fees
- Fee for cooked-to-order breakfast: approximately AUD 15.00–40.00 for adults, and AUD 10.00–20.00 for children
- Late check-out fee: AUD 100.00
- Crib (infant bed) fee: AUD 20.0 per day
- Rollaway bed fee: AUD 30.0 per day
- Credit card charges are subject to a surcharge of 1.1 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Important information
You need to know:
- Pool access available from 7:00 AM to 7:00 PM.
- Up to 4 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions:
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- This property uses eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age:
18
Optional fees:
- Fee for cooked-to-order breakfast: approximately AUD 15.00–40.00 for adults, and AUD 10.00–20.00 for children
- Late check-out fee: AUD 100.00
- Crib (infant bed) fee: AUD 20.0 per day
- Rollaway bed fee: AUD 30.0 per day
- Credit card charges are subject to a surcharge of 1.1 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
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Hotel Description
A stay at Mantra Mackay places you in the heart of Mackay, just a 3-minute walk from Mackay Marina Village & Shipyard and within a 5-minute drive of Water Bird Habitat Conservation Area. This upscale hotel is 1.6 mi (2.6 km) from Harbour Beach and 2.5 mi (4 km) from Yuwi Paree Toolkoon National Park. Make yourself at home in one of the 79 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Rooms have private balconies. 55-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mackay? This hotel has 4844 square feet (450 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
Hotel policies
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
- Property is cleaned with disinfectant
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Cashless transactions are available
- Food service has been amended for enhanced safety
Important information
You need to know
- Pool access available from 7:00 AM to 7:00 PM.
- Up to 4 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- This property uses eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age
Optional fees
- Fee for cooked-to-order breakfast: approximately AUD 15.00–40.00 for adults, and AUD 10.00–20.00 for children
- Late check-out fee: AUD 100.00
- Crib (infant bed) fee: AUD 20.0 per day
- Rollaway bed fee: AUD 30.0 per day
- Credit card charges are subject to a surcharge of 1.1 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
other
Elevator
Conference space
Breakfast available (surcharge)
Laundry facilities
Garden
Picnic area
24-hour front desk
Business center
Marina on site
Wedding services
Designated smoking areas
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 1
24-hour business center
Conference space size (feet) - 4844
Conference space size (meters) - 450
Number of meeting rooms - 4
Number of outdoor pools - 1
Designated smoking areas (fines apply)
Free self parking
Computer station
Number of bars/lounges - 1
Pool sun loungers
Terrace
Water dispenser
Eco-friendly cleaning products used
Outdoor furniture
Walkway to water
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Well-lit path to entrance
Stair-free path to entrance
