La Reina de Gran Via

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With a stay at La Reina de Gran Via, you'll be centrally located in Madrid, within a 10-minute walk of Thyssen-Bornemisza National Museum and Puerta del Sol. This hotel is 0.8 mi (1.2 km) from Lope de Vega Theatre and 1 mi (1.5 km) from Prado Museum. Make yourself at home in one of the 2 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include safes and desks, and housekeeping is provided on request. Featured amenities include express check-out and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

You need to know

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. The check-in location differs from the property location. Check-in location: [OFICINA EN CALLE HORTALEZA 18]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with special check-in instructions and key retrieval information. The host will greet guests on arrival.Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests may access this property's casino for the listed optional facilities fee.

Minimal age

18

Optional fees

• Airport shuttle fee: EUR 35 per vehicle (one-way)
• Nearby parking fee: EUR 18 per day (591 ft away)
• Pet fee: EUR 29 per pet, per night
• Service animals are exempt from fees
• Late check-in fee for check-in between 10:00 PM and midnight
• Crib (infant bed) fee: EUR 29.0 per night
• Pool fee: EUR 10 per day
• Facilities fee: EUR 15 per person, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Portuguese

Filipino

English

Italian

French

Spanish