With a stay at JW Marriott Phu Quoc Emerald Bay Resort & Spa in Phu Quoc (Khem Beach), you'll be within a 15-minute drive of Phu Quoc Prison and An Thoi Cable Car Station. This 5-star resort is 16 mi (25.8 km) from Phu Quoc Night Market and 4.1 mi (6.6 km) from Sao Beach. Stay in one of 244 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Phu Quoc? This resort has facilities measuring 7406 square feet (688 square meters), including a conference center. Free self parking is available onsite.

You need to know

• Pool access available from 6:30 AM to 6:30 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• A car is not required for transportation to and from this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.
• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available through room service.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
• This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Special Instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately VND 900900 for adults and VND 450450 for children
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: VND 1350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Vietnamese

Korean

English