A stay at JW Marriott Hotel Shenzhen places you in the heart of Shenzhen, within a 10-minute drive of Splendid China Folk Village and Happy Valley. This 5-star hotel is 4.8 mi (7.7 km) from Window of the World. Make yourself at home in one of the 402 guestrooms featuring refrigerators and Smart televisions. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include limo/town car service, express check-in, and express check-out. Planning an event in Shenzhen? This hotel has facilities measuring 13197 square feet (1226 square meters), including conference space. Free self parking is available onsite.

You need to know

• Pool access available from 7:00 AM to 10 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.
• Personal protective equipment, including masks, will be available to guests.
• Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Special Instructions

Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately CNY 198 for adults and CNY 118 for children
• A late check-out fee will be charged
• Rollaway bed fee: CNY 349.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English