JR WEST GROUP VIA INN KANAZAWA

8.4

Excellent

929 Guest reviews

8.4

Excellent

929 Verified Reviews

Read all reviews

Cleanliness8.8/10

Service8.6/10

Comfort8.4/10

Condition8.4/10

Neighborhood9.4/10

Amenities8.4/10

Well, it's right at the station, so this might be the most convenient place to be at. I stayed here just for a night, and i found everything up to my mark.

The Hotel is situated right in the Station Building. As such that makes it very convenient for stay as well as visiting nearby sights.

Very convenient location as the hotel is practically on top of the train station. Staffs can speak English and we're very helpful. Beside the check in counter is a table of free basic needs like toiletries, accessories, drinks, ect. We really like this approach as this cut downs on waste and we only need to take what we need.

Definitely will be back here next time!

Though it is small but it is comfortable and very very convenient for short travels to kanazawa. It is well equipped for travellers.

good hotel

convenience and accessibility are really excellent. the air con was frequently switching on and off throughout the night, so i was awaken by the noise for several times.

1 day stay. Crump outdated but in a good location to connect to buses trains and shopping

I asked staff to move my luggage to my room but the young staff said I’m alone here, I can help to take your luggage with you. I wondered why he can’t go and move my luggage by himself if he can go with me, so I said I’m okey and asked other staff to look after mine. She was politely said sure and I could leave the hotel with my family. I think the young staff was student or something as he said 僕は, not 私は(more professional). Location is good as it is just above of the station. However, the bathroom is not the same level. The room was okey but small. I paid 17000mish yen but I felt it is rather a budget hotel and over price.

The pillows on the be are hard as a rock. Everything else is okay.

Inside the station very covinient.

I enjoyed the service that the hotel provide, but the room is to compact for two people. I wish the hotel room be bigger.

Not likely to go back

Right in Kanazawa Station. Very convenient and quiet.

We love this place. Very nice location. Our only issue was that the room was extra small. You could barely get into the room. I guess the moral of the story is try to check the room size before booking. That's on us. But overall everything was beautiful and convenient.

Smaller room as I expected as a Japanese Hotel room. Nice and clean. The location was perfect for people with large luggage because the hotel entrance was in the train station terminal and adjacent to the station shoppingand dining building. Still, it was very quiet. Complementary toiletries, drip coffee packs and tea bags were in the lobby to hunt. If you ask, they have some free magazines for sightseeing information and they were very helpful info.

Right inside the train station.

nice inside the station

Didn’t know it was a business hotel. Rooms were small fof 2

Sound proof is not really good. You can hear people walking in the hall way and all the noise from outside come through the window although it was closed.

Property was easy to find from station and I was able to check in late, around 11pm. Free amenities were generous and the drip coffee was very nice. My biggest issue was the pillow provided. Upon entry I had only been given one pillow so I had to request a second. Both pillows were Japanese style which I found quite uncomfortable. The room was small but clean, there was just about enough room for myself and two cases which was fine. The staff were friendly and check in was easy and in English. Overall, if you’re in Kanazawa for a short stay and want a conveniently located, easy to access hotel, this was perfect.

The hotel is right at the train station. Pros are larger rooms, coffee and other supplies at reception. The only con for me was the extra thin toilet paper.

The location directly on top of Kanazawa Station is super convenient for access to trains and buses. The room is small but very clean, as is the bathroom. It’s suitable for travelllers who plan to be out and about most of the day and just need a clean, quiet place to sleep and rest.

Cannot beat the location! Highly recommend for trip to Kanazawa.

Very handy for a one night stopover. Comfortable bed but hard pillow.

So I went to kazanawa as a last minute decision and conveniently enough, this hotel is located inside the station. The place itself is in great shape, good location to walk to places, kind staff etc… But man, the room was so small. Like prison cell small. Mind you, that’s not an issue and it’s the room I bookend. What killed me was the cement hard pillow and paper thin walls. I could hear my neighbors talking at a reasonable volume. I couldn’t sleep due to the rock hard pillow and hearing all the sounds of next door/above and outside. It was bad. It’s a good spot if you’re looking for convenience but I did not rest well during my stay. And I did ask for a softer pillow but they ended up giving me another of the same pillow. If you stay here, bring something comfy to lay on and ear plugs. Everything else was ok outside of that.

The one thing I didn’t like was the bed pillow. It was very hard and I had a poor night’s sleep as a result.

Good

Unbeatable location. Courteous staff. Basic but practical

Can hear some train noise

Very easy to find, couldn’t be more convenient. Room a reasonable size. Can hear the train noise but not enough to stop sleep.

Handy right in the JR station.

It was very convenient to everything from food to travelling.What I didn’t like is the shower drain was very slow, need cleaning

It was the best location as the hotel was inside the Kanazawa station with the various restaurants, grocery and 7-eleven stores, malls ,JR office and entrance, tourist information and buses terminal for local and out of towns just a few steps away. The hotel staffs were nice and helpful, room was nice and clean. I highly recommended to stay in this hotel.

Location, location, location!

The location of the hotel is the best selling point. Right smack above Kanazawa Station, with lots of food and shopping options available right downstairs. The room prices are extremely reasonable considering the convenience and the rooms are not shabby either. Rooms are clean with basic amenities. The day when I was supposed to leave Kanazawa for Tokyo, it was raining extremely heavily and I was really absolutely glad that my hotel is IN Kanazawa station itself - totally couldn't imagine carrying my heavy backpack to get to the station while getting wet under that kind of weather condition.

Convenient location Just at the jr station

Only one problem…very small room for 2 people with luggages..no place for anything with 2 standard sized luggage bags…otherwise fantastic location and accessibility to hotel at train station and nearby shopping and dining restaurants..and very helpful staffs.

Tripping on a JR pass in and around the area, this location within the Kanazawa station itself made it easy and convenient. The staff was excellent in helping me extend my stay so I could enjoy the area further.

It was very convenient because the hotel is inside the station’s building.

I wish they had more comfortable bed and pillow

The location is amazing as it’s located within the Kanazawa station, so it’s very convenient. Unfortunately the bed and pillow are too hard and not comfortable. I got body pain and headache after two-night stay there. The room and bathroom is also very cramped.

The location is the best when you are traveling by bus since everything happens there.

Very good location, entrance is in the JR station. Close to supermarket, convenient store and shopping mall. Room is clean, size is ok for single room. Price is not expensive. Staff are helpful and polite. Very nice stay here.

Location is great. Train station below got everything you need. Walkable distance to all the tourist sites. Wish they can put a safe in the room to keep valuables.

Good Location the entrance connect the JR KANAZAWA Station.

Convenient location

Nice location, friendly staff and clean. Very small room but modern and clean. Easy access to tourist attractions. Breakfast in small eatery independant from hotel and can be better. You need to choose between juice and coffee.

Really near to the JR train station. Once exit, you'll see the entrance within 1 min walk.

100% good

Excellent. Perfect location right in the station. Good choice of places to eat. Room was small but perfect for one night. super clean. Helpful team on reception. 100% good!

Enjoyed our stay

Very convenient location, the hotel is inside the train station, clean and good breakfast.

2 Rooms smelled of heavy odor from kitchen exhaust

We stayed at Rooms 738 and 739. Both rooms, we felt, were at the end of an exhaust piping from a kitchen of a restaurant in the same building because 85% of the day and night, our rooms smelled of cooking and food - even when we kept the windows open. I refer to very heavy odor, as if our rooms were just beside or close to the kitchen. We told the reception about it once but we didn't get any feedback. We had a busy schedule so decided not to pursue a possible transfer of rooms, and chose to go on with the experience. Apart from this, everything else was great, especially the location.

The room was quite small and didn't have anywhere to sit except on the bed, however I liked that the room had a kettle and mini fridge.

Nice hotel and very convenient location

The location is amazing and super convenient. Just right at the kanazawa Jr station. The rooms are on the small side and the bed is really small, but expected of Japan. Staff are really nice and friendly. And hotel is very clean and new

Location in the railway station is fantastic! Great range of shops within the station. Staff welcoming and helpful. Room very small but clean. Room had a wonderful view of the entrance to the station and the streets lined by trees that were turning their autumn colours.

Excellent location very handy being inside the station. Comfortable beds, absolutely hated the pillows. Quite small rooms for western standards but wasn't an issue.

very helpful staff, on site laundry, easy to get around

Coming out from the entrance you have immediate access to 7-11, supermarket, a mall, and even JR station. Right inside the building of Kanazawa station.

Very nice stay, close to station and very convenient.

Convenient location

Great value for small (it is Japan), clean, modern and comfortable room. Location in the Kanazawa train station made it so convenient. We used the tourist office in the train station to buy all our tickets, eg hop on hop off bus, and then walked right outside to catch our bus every morning for the day of sightseeing. Also did take out pizza one night when we were too tired to go out from great pizza place in the station. Plenty of other stores right in the station too. Would definitely stay here again.

Small hotel but very convenient. You can find many restaurants nearby. Staff are helpful.

Unfortunately the staff can not speak English (very limited). The room is clean but unfortunately at night time or early in the morning it smelled cigarettes smoke, though we book a non smoking room.

This hotel is ideally situated within the Kanazawa Train Station, making it central to everything Kanazawa has to offer, including bus and train services. An excellent hotel for any reason.

It’s good hotel within the station. Easy to get around with bus station just outside train station. Plenty of food stores.

Great location, fast wifi.

New and clean hotel. I believe it's owned by JR, which explains the perfect location right in Kanazawa JR station. Nothing much around the station after 8pm, but the huge 7 Eleven is great for cheap meals and drinks to bring up in-room. Room size is considered huge for a single Japanese room. Wifi speed and connection is best I've experienced. So fast and stable I was confident up update my iPhone's and iPad's iOS, without a hitch. HWill recommend and stay in this hotel again if prices stay this way.

Convenient location for nearby exploration

Excellent place to use as base of operations in Kanazawa. We did have a little trouble finding it. When we read that it was virtually inside the train station we figured that meant just outside the train station. We actually flagged down a nearby apartment resident who kindly walked us around trying to find it. The entrance is unobstrusive and is indeed inside the train station near the 7-11. Excellent bakery across from 7-11 for breakfast.

It’s a great location, just metres from the train gates, and good for a short stay. No train noise at all. But, the tiny bathroom has a high step up into it, and the pillow was the hardest I’ve ever come across in Japan, I slept without it after the first night. Having said this, I will still return in future - and bring my own pillow.

Great location

Great location. Terrible wi-fi.

Great location. Clean and quiet. Terrible wi-fi.

It is so convenient to stay in a hotel which is located directly inside the Kanazawa Station. Many nice food outlets inside this Kanazawa Station. You may take one day hop in bus or bus to Shirakawago in this station too. Room is small but is very new. I paid extra for room stay with breakfast, but it was just simple continental breakfast served in their partner coffee shop next to the hotel. The breakfast set comes with just the choice of wafer or toast compliment with omelette, salad, jam, butter and beverage choices like coffee/latte/cappuccino/tea/fruit juice and also 2 tiny croquettes. Don't get confuse as in their breakfast menu it shown that the continental breakfast set comes with 2 hotdogs but after 2 times of clarification with waitresses then only got to know that for Via Inn Kanazawa 's breakfast set it only comes with 2 croquettes as hotdogs are for the coffee shop' s walk in customer. Overall very convenient to stay in this hotel.

Excellent location, just inside the JR Kanazawa station, High recommend

The hotel is in the station n besides 7E. The staff let's us to store our baggages after check out time..

Location is good

Excellent budget hotel in Kanazawa

This is a fantastic budget hotel inside the Kanazawa railway station.The rooms are small but have everything you need and the location is great ! Fast check in/check out and free luggage storage.This place is clean ! We would definitely stay here again.

Great location and very helpful staff made my stay a pleasant experience. Very good value for money.

Unbeatable location and good price!

Hotel location inside kanazawa station itself just slightly beside 7-11 store. The hotel name can be slightly hard to notice, you have to take the lift to 2nd or 3rd floor for check in. Price for the location is great and don't think i can hear noise despite the hotel is inside the train station. You can easily get food inside the train station mall or 7-11.

The Via Inn Kanazawa is literally about 20m to your left when exit the Shinkansen gate. It is in the station and you just have to go up to the third floor for the Hotel lobby. The rooms are small (typical in Japan) but very clean. Contains fridge and a couple of hanging pegs. Note that almost everything is written in Japanese and the staff know only a small amount of English (my Japanese is even less). Very handy to get the free JR bus that takes you to the Kanazawa Castle, Kenroku-en Garden, Omicho Market and others.

BYO pillow.

The room was standard Japan size. Staff were polite and helpful. Room was clean and the bed the usual Japanese hardness. Only complaint was the pillows were also rock hard making them very hard to sleep on.

Great location

Located at Kanazawa Station

Center of everything

I pick this hotel because it is "in" the train station. All trains and buses inevitably come here. It is an ideal base camp to explore around. Oh, and every kind of shops and restaurants are also "in". It is also completely isolated from the noise of train station. Amazing!

Nice hotel, great location, Hotel is just beside the JR station, very convenience.

Convenient location with easy access to food and s

My wife didn't really like the bed and pillows, felt that they are a bit stiff. As for location of the hotel, we like it very much.

Very helpful staff and very clean and efficient. Super location!

Great location and nice staff. The room is clean and breakfast very tasty

Convenient and Clean

The hotel is located right in the Takayama train station and is very convenient. It is clean and quiet.

A very comfortable hotel in a great location. We were a family of 2 adults and 2 teenagers and the was ample room in our 2 twin rooms. The hotel was very quick at responding to all our questions.

Great for short stays

The location of the hotel is perfect for those travelling by train as it is within the station itself. Great for those with plenty of bags - save the trouble of lugging your lugagge on the streets. Room and bathroom are small but defintely not the smallest in Japan. While it is not near tourist spots, you are just a short bus ride away. If you have a JR Pass, you can take the JR busses from Gate East 4 for free (route covers most of the attractions). Perfect for those staying for one (or two) nights.

Excellent location. Just inside JR kanazawa station. Nice and Friendly staff. Help us to keep our luggage in their luggage room overnight for our next day check in although their hotel policy not allow.

Convenient, great value, but limited comfort

Very conveniently positioned hotel in the train station, meaning minimal hassle with luggage. Very friendly service. Breakfast was good - with scrambled eggs and waffles in the cafe a few steps away. The room we had was ok- but limited on space and comfort. But great value for what we paid - especially as we were only in the room to sleep. I would stay again if we were visiting for 1-2 nights.

Ajust the temp

The room was individually air conditioned so I could adjust the temp. to suit my preference.

Nice hotel at train station, very convenient. Will definitely visit again.

Excellent location next to the station. Very friendly and helpful staff. The room looks jaded but clean.

Basic room. Convenient to station

Comfortable stay

Room is comfortable even though it is very small

Nice stay. Good location.

The hotel is located right in the centre of the train station, which makes it ideal if you’re traveling. Rooms offer the standard hotel confort.

SOLO Japan

Ok

This hotel was in the station so very easy to get off the train and book in. Staff very friendly and helpful. The hotel was clean and within easy access to buses and the temple. It was very quiet and a good hotel.

Very convenient to bus and train station. The hotel is well maintained. I have a pleasent stay for 3 nights.

Good choice for hotel in train station

Out of all the hotels located in the this one seemed liked the best choice. The room was small but this is very common in Japan. Multiple restaurants within a 5 minute walk and a supermarket one floor up. The ramen shop located on the third floor was one of the best I've had so far in Japan. Buses are all conviently located right outside the train station. 15 minute walk to omocho market and 30 minute walk to kenroku-en. Buses available as well if you are not interested in walking. Self check out machine was very easy to use. Smoking booth and vending machines on the third floor where reception is.

Throroughly enjoyable trip

Pleasant hotel located conveniently. Perfect to explore a lovely town and experience tradional culture and samurai history.

Nice hotel close to train and bus station

Perfect location. Convenient and value for money..................

Convenient

an entrance inside the Kanazawa Station made for Avery convenient location as we used the bus lines and trains everyday. The rooms however were TINY. Very compact with barely any room to move. Staff was courteous and helpful. English was a little limited.

Locate at train station

We do not have to walk from train station to hotel because it is located at train station.

You can roll out of bed and catch the train!

The Via Inn location couldn't be beat since it's at the Kanazawa station. This may mean something else in America but for Japan, it was a real commodity. It was close to some great dinner spots and getting around with public transportation was ready since that's always a stop at the station. We had a Japan rail pass so proximity to the station was ideal. As for the room itself, the sleeping quarters are smaller but that can be expected of any Japanese hotel compared to an American one. It had everything you would need for a stay.