Jekyll Ocean Club

9.4

Exceptional

202 Guest reviews

9.4

Exceptional

202 Verified Reviews

Read all reviews

Cleanliness9.8/10

Service9.4/10

Comfort9.6/10

Condition9.4/10

location10/10

Neighborhood9.4/10

Amenities9.2/10

Beautiful property on a beautiful beach! Service is top-notch. Food is fantastic.

Despite unusually cold weather, the reception at Jekyll Ocean Club was warm and welcoming. We found plenty to do on the island and nearby. We had amazing meals here and in other island restaurants. Had a massage, loved the hot tub and everyone enjoyed horseback riding on the beach. Love this hotel. Our second time there and will be back for sure.

Perfect Getaway!!

Breathtaking ocean views, exceptional service, and a relaxed atmosphere. There comfortable beds, with ideal firmness and quality, guarantee a restful night's sleep. Perfect for a rejuvenating getaway.

golf course in the area

Amazing hotel on the beach! A few staff members were not very friendly and accommodating but maybe they were getting off long shifts?

Beautiful hotel

Beautiful hotel with a few blemishes here and there that could use some touch ups. Staff is amazing!!! Area very quiet day and night. Nice bike\walking path that leads to Village Plaza with some quaint shops and local restaurants. Rooms were clean and comfortable

Great location, great room set up for two smaller kids, great pool and beach set up. Fantastic service! Definitely recommend! We will be going back!

Allles ist super ,und absolut emflenswert

Quick visit but Beautiful

We loved it !

Beds were so comfortable! We felt spoiled the entire visit.

Rooms very nice. Staff outstanding. Dinning excellent. Outside pool facilities somewhat dated.

Excellent stay! Would definitely come back.

Went a year and half ago , this time not as nice. Property already seems run down and service very slow. Was told room would be ready and had to wait 2 hrs. Bikes rusty and over priced. Lawn by patio rooms dead and had rabbit droppings all over it. Got a cabana and waited over an hour for chips and salsa. Kitchen doesn’t seem to communicate with staff. Too many managers not enough workers.

Such a convenient location. Suite was super spacious.

Padding through, heard a lot about JI so wanted to check it out. Traveling with 5 in our party so my options were limited with wanting one room. Spent more than I cared to for the night. But it was beautiful.

Pretty Average

It was ok but the Resort good use more amenities and activities to do

Enjoyed the stay

Children running around scream like the pool was an amusement park and ruined the whole trip sadly as over a dozen small children unsupervised took over the pool and hot tub

Family stay

The property is right on thr beach! patio and pool area are very nice, our room seemed a little dated out had missing carpet in places, and scuffs on alot of the walls I would stay again, but not at the rate we paid.

Nice property but overpriced for the amenities offered.

Beautiful!

Beautiful view! Nice quiet relaxation!

I always enjoy my stay at the hotel, never fails to be a time with wonderful memories!

Beautiful property right on the beach

Perfect location which is right off the beach. Various restaurants and shops are within walking distance, and the hotel itself has a wonderful restaurant and bar! They have a shuttle which will take you further down the road if desired. My husband and I stayed here for the Shrimp and Grits festival and we plan on going back in the future!

True southern hospitality lives and breathes here from beginning to end this was nothing short of a perfect stay everyone who works here cares about people and treated us like family we loved and will come back again !

Perfect Property, the rooms are great and the patio chairs are real comfi. Only bad thing is the internet is spotty at best and the TV channels are limited. Loved the property

We just wrapped a fantastic week at the Ocean Club. It was our first time and we really, really loved it. Our reserved room had an AC issue but they worked thru that with us prior to arrival to find a suitable alternative. Great service. The choice between Island and Ocean Club was a hard one and we really loved both properties but ultimately, with kids, we think it was great to be located at the beach for easy access and then spend time at the Island Club, as we wanted. It truly gave us the best of both worlds and both locations are fantastic. Very different....a tale of two vacations, really....but such a cool experience. The beach was beautiful, quiet, soft white sand and plenty of space. Low tide does go down far enough that it'll turn muddy for awhile but that was always during peak heat and we were fine doing something else anyway. No issues for us as the other nearby beaches remain primarily sand. The rooms were comfortable for our family of four but I do think they're ready for a deep clean, post the summer season. The floors were greasy and just need a good cleaning. I do also wish they had slightly more options for a kitchenette. Even a microwave and toaster would go a long way for families whose kids have 24/7 snacking needs. Most of the staff were totally pleasant and food service was fine although they need more casual poolside food options. All in all, we loved it and would happily return and recommend it to others!

I was really impressed with how clean the room was and how friendly everyone was.

The room was really amazing with the pool right outside and the beach just a few yards farther along. The only thing I wasn't super impressed with was the food at 80s Ocean. It used to be much better but has lost a step or two. For those prices, it should be the best restaurant on Jekyll.

Perfect place for a girls weekend!

Great place for the family and to relax!!!

Expensive

Expensive but nice

Wonderful property with beautiful ocean views. Staff was very helpful and service-oriented. We had a wonderful stay!

I used Travelocity to book this stay. The room I booked was called “poolside”, but it actually meant a first floor room. In order to get a higher level floor, I had to upgrade to “Oceanside” at a much higher price. The description of the types of rooms should be changed on Travelocity so solo travelers know they will only be allowed on first floor rooms if it says “poolside”.

Very nice suite for the girls to get ready for my daughter’s wedding! The staff was also very helpful and kind. Definitely recommend!

Great location, clean spacious rooms and kind staff. Would definitely stay again and recommend.

There was more action at the Club, so we drove back and forth several times a day. Tried shuttle but it was unsatisfactory because we didn’t like waiting. The restaurant was first class and musicians added to the pleasant ambience. The walls were a bit thin and we were next to the elevator so lots of kid noise.

Best place to stay on Jekyll Island!

Great location and perfect place to stay.

Very friendly when checking in and our room was very spacious and spotless. The hotel location was right on the beach and a great location to walk around to shop and eat. Breakfast was excellent !! Definitely will be back !!

The best on the island

We love it here Will be back Great service Great food

Great place!

Great place

Not worth it, poor service, no accountability

We thought this would be a nice spot to stay and “splurged” on a one night (>$900) room. Upon check in, we were told that due to a maintenance issue, our two queen room was not available. They claimed they could not get in touch with us, since we booked through hotels.com. The only available was a king bed, with a sofa bed. We then learned that the outdoor hot tub was broken too. After our stay, we received an emailed survey from the hotel. We replied with our issues — no follow up whatsoever. We reached out to hotels.com, as a frequent user, they said they would reach out to the hotel. We called the hotel and got the general manager’s email. We sent an email, no response. Do not stay here. The Westin next door looks nice and also has Starbucks in the lobby. We were directed there by the hotel. Issues happen, but when you spend >$800 a night, you expect to have the amenities you book, you also except accountability and concessions if things aren’t available.

Lovely stay

Beautiful resort. Loved the patio and ocean view. Biked everyday on routes with both ocean views and mature trees. Food at 80 Ocean at resort was wonderful. Loved the eggs Benedict on corn bread and shrimp scampi. Restaurant staff was very accommodating and thoughtful. Very nice family vacation in the United States. We also love Mexican resorts but were able to drive to Jekyll Island and bring our bikes.

Experience was fabulous. Enjoyed being greeted at the door upon arrival. Check-in process was seamless and smooth. Literally took 3 mins. Everything was ready and available at check-in. Room was huge and clean. We had immediate acces to the beach and pool area. Just as check in was quick check out was the same. Everyone was very nice. Would def stay again.

It was comfortable and convenient.

It is a nice facility right off the beach and excellent location

Overpriced Marriott Fairfield style

For the price, the room was tired, not luxurious, nickel and dime you for water, coffee was horrible. The bathroom reminded me c of a nursing home with a shower curtain! Sink faucet sprayed with sulfur smell. The toilet dispenser was metal like a public bathroom. The hallways reminded me of the convention center. The beds were not comfortable. All around. Very disappointing for a location on Jekyll Island. would not recommend us at all. I will for sure not be back.

We really enjoyed our vacation at your property

Beautiful hotel with great attentive staff

Excellent, Next Level Hospitality

I cannot say enough about the staff and hospitality they provided. This is my second visit, the first being over Thanksgiving. Both experiences were a reminder of how kind and caring places can be and how they can truly make you feel like family.

Front desk Service is not good

The lady at the front desk is not kind, her attitude makes me uncomfortable. All others are good, except her service.

Excellent location.

Wonderful vacation resort

Wonderful stay; great accommodations. Would highly recommend.

Beautiful hotel! We highly recommend upgrading to a suite, which is spacious and have a gorgeous view! We’re already planning our next stay here.

Restaurant needed to post hours open and extend service time. Wonderful resort and would go back again.

Very noisy through adjoining room walls and overhead. Poor lighting in rooms.Bed pillows were the size of sham inserts not actual pillows for sleeping.

It was a lovely property. Definitely overpriced but pretty, clean and everyone is very nice. Our AC was not working which was incredibly uncomfortable but the staff was on top of trying to remedy the problem.

Staff was great and property nice and relaxing

Quiet Low key On beach Understaffed but staff on duty excellent Large suite

The rooms were very impressive - love the space and especially the balconies. I would recommend this property to anyone - it hits all the marks

My husband and I enjoyed a wonderful week at the Jekyll Ocean Club. Rooms were clean and staff were very friendly and accommodating. Madison and Jeremy made our dining experiences extra special! We will definitely be back!

The facility and it's amenities are amazing! The hotel is pretty new and is very well thought out. The food was great at the restaurant, the rooms are gorgeous, and the staff was very accommodating.

Size of rooms and ocean balconies

Excellent ocean front view and location. Can’t wait until we come back again!

Great hotel for a beach vacation!

Everything about this hotel was great - The location was perfect and close to everything we needed. Our room had a very large balcony/patio that faced the ocean and sunrise! The restaurant was very good, and had a nice screened in outside area. And the front desk staff was overwhelmingly helpful with reservations and anything else we needed. We definitely will be back! 😎

great restaurant with excellent service, great oceanfront views, very nice furnishings

Beautiful property with amazing staff and great customer service.

Very nice hotel. Great beach location. Restaurant is nice. The hotel is relatively quiet. We had the ice maker right outside our room so that was a bit noisy but other than that it was a nice stay.

We loved the boutique feel about it and absolutely loved our top floor beach view corner king suite. Could have sat on that balcony the whole time. We dined at the restaurant in the hotel Eighty Ocean Kitchen & Bar and experienced impeccable service. It would have been nice for their to have been a little bodega on-site, but we found the Jekyll Market and the Circle K to be convenient. We will return there. We really enjoyed the off-season and holidays feel of the Jekyll Ocean Club.

Gorgeous Oceanfront property

Just an amazing property. Oceanfront and super close to the water. Love the suite layout. Great sitting room with plenty of comfy seating, lovely bathroom, nice long counter with extra sink, fridge and coffee maker and amazing balcony. The bed was fabulous and the resort was very quiet. Staff were exceptionally friendly and helpful. We will definitely be back.

Nice Stay

Room is very clean. Furniture and room decoration is nice and looks new. Room size is comfortable. Balcony is large with great view. The only comment is that hopefully the unit could be equipped with smart TV in the future so people can view their favorite stuff on Netflix and YouTube..., etc. Cable is a old thing and need more options in the digital and streaming world...

Beautiful resort. Disappointed there was no room cleaning or shuttle service 'due to Covid' - didn't understand this! But the room was nice and the food was wonderful. Enjoyed renting their bikes for several days!