Hotel Tulum City

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With a stay at Hotel Tulum City, you'll be centrally located in Tulum, within a 5-minute drive of Tulum National Park and Gran Cenote. This hotel is 2.4 mi (3.8 km) from Tulum Mayan Ruins and 4.1 mi (6.5 km) from Tulum Beach. Make yourself at home in one of the 11 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include desks and coffee/tea makers, and housekeeping is provided weekly. Featured amenities include luggage storage, microwave in a common area, and lockers. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property:

• Cash Breakage deposit: USD 30 per stay

We have included all charges provided to us by the property.

You need to know

• There is limited hot water on site.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards, debit cards, and cash

Minimal age

18

Optional fees

• Airport shuttle fee: USD 140 per vehicle (one-way)
• Late check-out fee: USD 30 (subject to availability)
• Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish